"Great parts and delivery, was as expected. "
"Not sure who’s issue this is, J&P or UPS, but I ordered two items and only received one."
"just what i wanted and got here super fast"
"Ive been using JP since 2017. Always top notch."
"The return process was seamless and the customer service was impeccable!"
"I ordered an oil change in a box on Thursday and they had it at my door by Sunday.I used my credits from previous orders and it was cheaper than going out and buying it locally.Not to mention more convenient.Only thing I could suggest is including a 5 cent oil plug o-ring ,I had one but not everyone does."
"Sent five packages for one order. One of the five was inexplicably returned. No response to my queries. I followed up three times. J&P responded never. Horrible customer service defined."
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"Ordering was super easy and received my order in a timely fashion."
"Wrong part, but thanks anyway."
"Prices are good and everything I’ve ordered so far has arrived quickly and in perfect shape. Keep it up you beautiful biker lovers!"
"Had a problem with getting the wrong air cleaner. They weren't able to find the one I ordered but offered an upgraded one for a discounted price.. thanks!"
"Have been waiting 20 days "
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"Great Service! Ordering Was Easy Shipping Was SUPER FAST! SUPER FREAKIN AWESOME!!!!!"
"I had waited 3weeks for a tire from another vendor. J&P had it shipped to me same day. Tire arrived in 2days.
Thanks J&P"
"I’ve been a customer for years. Always great service!"
A rep from J&P Cycles, JPCyclesKE, has responded:
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”