"I am very satisfied with my shopping experience with JenJenHouse. I bought a custom made wedding dress that fits very nicely and that looks exactly as the model on the webpage. Although my order was delayed with a few days, JenJenHouse paid for an express delivery to Sweden. I can highly recommend using JenJenHouse."

"helt underbar var klänningen enda felet var att den var ganska mycket för stor trotts att jag skickade mina mått!"

"UNLESS YOU LIKE TO GAMBLE, DON'T WASTE YOUR TIME! I purchased this dress online to wear to a military ball. After receiving the dress in the mail and trying it on I noticed the sewing on the dress was very poor, and the top bustier stuck out straight due to poor quality, and extra fabric. I contacted jenjenhouse within their 7 day period to try to reach a resolution. When I received a response to my email the representative advised me the dress was fine and it just needed to lay flat after being shipped. I explained to the seller that this dress is not designed according to the shape of the dress. The cups of the dress are not in line with the body of the dress, and the seam down the side is very ragged and bunched together as if someone took a larger dress, and sewed it smaller within minutes. They denied my request to return the dress and offered a 15% refund if I would keep the dress. According to their guarantee they promise to make good quality dresses, and meet the demand of their customers, and they have not. I paid $166 for a dress that I cannot wear due to it not being sewn together properly. Per their return policy, and website states, I contacted them regarding my issue within the 7 day period, I should be able to return my item as their policy allows. If you are able to take a risk and try your luck at ordering from them then go for it, otherwise go with a reputable company that provides customer service to save the headache. ***One thing to take note on with any and all of the bad reviews is that they give the same response "Our after sale team with reach out to you" that is their way of dodging responsibility. They make cheap, poor quality dresses, and nothing can be done if you are not satisfied with it, but since that is a bad sales ploy, it's not listed on their website. I'm glad I experienced their service before I ordered my bridesmaid dresses. NEVER AGAIN."

"My dress just arrived this afternoon (took 2 days total!) and it is absolutely gorgeous. The color is perfect (I got it in champagne) and the detailed beadwork really adds to the elegance of this dress. I got it custom made with my measurements and it fits me very well. The only thing that will need to be fixed is that the shoulder strap is just a bit too long so it falls down frequently. That is a very small alteration though so it doesn't bother me. I also had the dress made without a train so that I won't have to worry about bustling it when I dance. The length is perfect all the way around. I bought it with the petticoat that was recommended for the dress and it works very well to make the skirt big and full. I am very happy with this purchase, especially given that the price is so reasonable! My second choice dress (if this didn't work out... I mean ordering a dress online that you have never seen in person is scary so I had an dress picked out at a local dress store as well) was not nearly as beautiful and it was more than 4 times the price! I was also a bit of a pain for customer service in that I contacted them frequently with questions before buying the dress and then once it was ordered. They were very helpful, respectful, and quick with responses. I can't wait to wear this dress on my wedding day!"

"I'm satisfied with my contacts with JenJen House."

"I just want to say that your dresses are so awesome! My party went great i told everyone to order from you and they did...thank you for having my dress ready and shipped.
Vanessa Nix"

"Easy to order, but since the dresses was very uneven sowed, they offered a refund of 20% of the price. "

"Dress was just what I wanted!"

"I was very satisfied with the service because my item arrived on the agreed date and was according to measurement and picture."

"I ordered this dress for my daughters wedding.JenJenHouse kept me informed of my order and was right on time getting it to me. I had pre ordered the fabric swatches so I new what the color would be. The dress I ordered looked like it would kling and be flowing soft. Unfortunately it weights a ton and looks more like a prom dress.The detail in the sewing is excellent it came with a built in bra and is lined and then lined again. It is so heavy I would be exhausted by the end of the wedding. So I will not be wearing it. It's too bad as it is beautiful,fits perfect but is far too heavy. I have donated it to a church that has a prom for it's youth that can't afford the schools so someone may get some use out of it,I'm 57yo and too old to wear this dress. Bummer."

"The Dress has amazing detail. It was beautful, very elegant and fits perfectly. I would order again."

"Good work! Reliable...I am very happy..and I already gave your information to other people.."

"I bought my wedding dress from JenJenHouse. I ordered it using the custom measurements and it was totally worth the extra cost as it was an amazing fit. Delivery was very prompt and the attention to detail on the beading and lace was as good as any I've seen. I'd definitely recommend them if you are looking for a top quality dress at an affordable price.
I've just ordered another dress to wear to my friends wedding I was that impressed with the quality."

"Je suis vraiment très satisfaite de ma commande, autant par la coupe, la qualité et la rapidité de la livraison... Je referai avec un grand plaisir de nouvelles commandes..."

"I ordered this beautiful dress with specific measurements and color. The dress fit perfectly and beautiful. It also arrived in plenty of time. The material is of great quality and looks expensive. I highly recommend this website. They are true to their word."