"The maternity dress was made for pregnant women that wear 4 inch heels all day at a wedding!! Way too long. The bra strap part fitted obviously but the dress was baggy around it! Wierd! Wanted to return but the 14 day returns policy was a joke! 14 days from shipping (from USA) so I had to buy a cheap dress for my maid of honour (sister) so I still have dress that I'm trying to sell that I paid £80 for and £15 shipping! So no not happy! Don't bother ladies it's way to much hassle for something so important!"
"I just received my size 2 dress. It is very beautiful and it fits perfectly. I was scared that it is not going to be as I expected but it was. You can order this dress with confidence. It really is like in the photo. Thank you very much for it."
"I just received the dress today, only two and a half weeks after ordering it and I am very happy with my purchase. The price was unbeatable and the quality is very good (considering the price). The fabrics are good quality, the colour (ivory) is wonderful and the beadwork delicate and nice. I didn't order it custom made because I feard it won't fit me properly (which I regret now) and I ordered a bit on the loose side since I was between sizes (again fearing it won't fit) so I will have to do some altering, but nothing too big (shorten and tighten a bit at the breasts). The shape of the dress is ok and the lining is very good, giving it great structure, similar to more expensive dresses. I also reguested it to be made a bit more of an A-line because I have a big lower part and they made it for me like this free of charge... and it looks great like this.
I now have 2 wedding dresses for my 2 receptions one costed me 800 euros (in a regular store in Vienna) and one costed me 130 euros (from JenJen), both are wonderful and the difference in quality is not as big as I expected. Now I regret not having ordered both from thins website.
Also, the order process was extremely smooth and they offered updates (on my account on the website) when order status changed.
Thank you JenJen House! I will shop here again for my sister's wedding in august as well."
"I bought my wedding shoes and wedding purse from JenJenHouse. The items came in one week and I absolutely love them. I highly recommend JenJenHouse. Their customer service is excellent, products are top-notch and shipping time is very fast. I couldn't be happier!"
"JenJenHouse has amazing service! The product I ordered was a ball gown dress and it was absolutely phenomenal. The dress was beautiful and the tailoring was very well done. In addition, JenJenHouse has amazing customer service. My inquiries were answered within a day and with great detail. The shipping time was also great. I recieved my dress within 2 days, from across the world! I definitely recommend JenJenHouse.com and was very pleased with their service. "
"JenJenHouse.com definitely erased my fears of ordering my prom dress online. They were quick to process my order and it was at my house within 5 days of ordering! They were diligent to make sure my custom order was measured right and I'm very pleased. The color and make of the dress is exactly as I'd hoped and I have no complaints. I'm already telling my friends who haven't found their prom dress in a retail store to order here, so far they haven't been disappointed either!"
"I purchased this dress for my granddaughter to wear to a wedding, all the beading and ruffles are just perfect, she looked like a little bride herself. Its more beautiful when you get it home than the pictures. I loved the fast shipping and will purchase from JenJenHouse again. I have told a friend of mine who is planning a wedding to check out all the beautiful dresses. Thank You"
"I bought my wedding dress from jenjenhouse.com and it was amazing! I was so suprised bcuz i bought it for not so much money and the quality was better than my shop here in sweden! It is so beautiful and it looked 100 percent exactly like the picture! Thank you jenjenhouse! I also want to say that I recieved my dress exatcly on time! perfect!"
"I have wanted the dress I ordered since the first time I saw it in a store. When I searched online for the same design, I came across JenJenHouse.com. When I saw they had one very identical and at a much lower price, I took a chance. After reading reviews, I ordered. In less than 2 months, I received my dress. It was a perfect fit! I will gladly order from JenJenHouse again for any formal items!!"
"I ordered two dresses and had done the custom measuring. One dress zips, but is tight and the other is about 2 inches from zipping. I remeasured myself according to their diagram and then measured the chest of the dresses. I ordered 34.5. One is 31 and the other is 30! I'm so disappointed and have spent a lot of money to get these dresses for a upcoming cruise. The dresses are beautiful and have nice material, however, now I have nothing and have spent a lot of money. I have emailed the support, but no response."
“Dear avetrone,
Thanks for shopping from JenJenHouse.com and sharing your shopping experience with us!
We are sorry to hear that the two dresses do not fit well. But after checking the pictures taken by our Quality Control Department, we find that we do make your dress according to your measurements.
Anyway, we are also confused with the fact that both dresses do not fit you well. Our After Sale Team will take over your case and also reply to your email. We believe our team will work out a top solution for you.
Thanks again for your time. Look forward to hearing from you soon.”
"Every step of the shopping process at JenJenHouse, from looking through the thousands of dresses, shoes, and accessories, to waiting for, and especially RECEIVING, the order, was pure pleasure. The ONLY thing I wish were better are the descriptions, and possibility to zoom in on detail in pictures."
"Was not sure about ordering on line. We were looking for a modest prom dress and this one said mother of the bride. We changed the color from the one in the picture and this dress is better than expected and my daughter is in love with it! It arrived on time. More than worth the price. We will order again from Jen Jen house again."
"GRACIAS A LOS AMIGOS DE JJHOUSE . SON UN EXCELENTE SERVICIO Y COMPROMETIDOS CON CADA PETICION. "
"Hello! I'm very happy with the dress. The fit was good and it was very well-made."
"I have ordered three times from Jensen house every dress ordered has been delivered on time
The dresses were beautifully made and exact color we ordered. The sizes were what we ordered and fit perfectly. My niece has worn them to dances and has received many compliments. All the dresses were lined And excellently tailored. We always check their
Website before looking anywhere else. Their prices are so much less than we would pay for the same dress where we live. "
A rep from JenJenHouse.com, jenjenhouse_, has responded:
“Dear lunalightband,
Thanks for shopping from JenJenHouse.com and sharing your shopping experience with us.
We are so sorry to hear that you are not satisfied with our dress. For this maternity dress, we do make it in the standard size you choose and also make it strictly according to the picture shown.
Anyway, we do care our customers and want to strive for more compensation for them. We have reported your case to our After Sale Team and they will try the best to work out a top solution for you. So please kindly check your mail box and reply to our email regarding your order.
Thanks again for your time. Look forward to hearing from you soon.”