"We have 2 Joybird couches and 3 Joybird chairs. The furniture is well made and very comfortable. Customer service is very responsive. Order delivery is a little slow and you should expect delays but the wait is worth it if you have the time to wait. "

"All the process was great. Anytime we had a question, Joybird was always helpful. On top of that, the sofa I bought is excellent!!"

"This company is an absolute dream. Midcentury is my favorite design era. Everything about this company, from the selections, to the ordering process, to the financing options, to the customer service, is positively out of this world. We have a custom sofa and two nightstands from this company, and I am not stopping there. Thank you for being absolutely fabulous! "

"I have had repeated problems with Joybird. The product is good, but not good enough to put up with the production delays and the empty promises from customer support. They seem to spend all their effort on spinning their image and very little on getting anything done. Once they have your money--no matter what helpful words they offer--you cease being important to them."

"Ordering went well and I love my furniture. However, the two month delay was a problem. Customer service are always friendly and helpful, just wish they had been proactive in letting me know about delay. They were super responsive after that and kept me well informed about my order's progress. The Affirm payment app is really easy and convenient to use - thanks for offering it."

"Great experience, great customer service and a quality product. Very unique also!"

"Fantastic communication throughout the process and even after delivery. These folks actually care about quality and customer experience. I bought a sleeper sectional couch and it’s actually comfortable to sleep on! And so well made and the fabric is amazing. I thought I would regret buying furniture online without actually sitting in it, feeling it. I couldn’t be more pleased with the purchase."

"Very bad experience with this company. "

"Quality furniture, great customer service, colors are amazing!!"

"My partner and I couldn't be happier with the Liam couch. It's really breathtaking. Everyone that comes over will text us weeks later letting us know that they're still thinking about it! It's a couch.. but is it more? It has become the staple of our home. It is a symbol of all that we work for. The quality will last and we couldn't be happier. Thank you everyone at Joybird!
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"I ordered the king size Hughes bed in royale cobalt. It's a great looking bed and the velvet fabric looks and feels high quality. I opted not to get a box spring and I like slimmed down look. It took a few calls to schedule delivery but once it was scheduled, it arrived on time and was set up quickly."

"Joybird’s customer service is excellent and their furniture is beautiful and great quality for the price!"

"I had several questions about a large order and found the staff very helpful and enjoyable to work with! So far the product seems to be very well made."

"It was such a smooth experience buying from Joybird. The delivery process was seamless and the products are great! I'll definitely be buying from them again for future needs. "

"I had a great experience with Joybird, with some hiccups. I got the Briar chair and the Hughes sleeper sofa. While I'm in love with the Briar chair (in the Cody Pacific fabric), I will definitely be returning the Hughes sleeper, which was in the safeguard Sunbrella Premier Fog. I much prefer a textured fabric; otherwise, any mistake in the construction can be seen. After initiating a return on the phone, I am very happy with customer service and their ability to address my concerns. I will continue to purchase from Joybird - just hope I don't have to do any returns in the future!"