"Joybird is a breeze to work with. They are so friendly and helpful. We will never shop anywhere else for furniture. We had to move to a smaller apartment and we’d only had our furniture for 11 months they let us return it all so of course we bought our new smaller furniture from them and we love it just as much as our other furniture. We can not recommend this company enough!!"

"Such great customer service and product selection! "

"I purchased the Eliot Sleeper Sectional, and Aina rug from Joybird. Prior to making my purchase, I did a lot of research on different websites. I was impressed with the quality of the product that Joybird puts out. I love the products I purchased. In addition, the customer service via email and over the phone was excellent. I highly recommend Joybird as a company. "

"This was my first order from Joybird and although the shipping took a bit longer than expected, I am pleased with the finished product. Thanks!"

"I've purchased from Joybird on numerous occasions and have never ceased to be impressed; Great quality, warranties, return policy, options and most of all, customer service.... absolutely the best!"

"We moved into a new apartment and couldn't figure out how to make the space work. Enter Joybird design services: they looked at some pictures and recommended the calhoun sofa and ottoman. It has really made our living room the place we never want to leave! Highly recommend."

"I was worried our sofa would show up late, but the tracking on the build kept me updated. I called Joybird after I had noticed it had been built, but not shipped. They told me it takes 5-7 days to ship after it's completely, and after a few days they called to schedule delivery. The sofa ended up getting here over a week before I was initially told and I was really pleased. The customer service representatives were great and the delivery team easily carried the sofa up four flights of stairs to our NYC apartment."

"Experience from start to finish was fantastic. "

"I got the Serena Sectional with bumper in Royale Lavender, the Lido outdoor lounge chair, and a few other smaller items. I LOVE the products now that they are here! My sofa is extremely soft and a perfect combination of plush & firm. The customer service team was really responsive and helpful during my many calls regarding a quick ship item that ended up taking over two months."

"Since we moved to our new house, we had dreamed of our very own JOYBIRD sofa. Two years later, we finally decided to buy it.... why did we wait this long??!?! The sofa is perfect!!!
We love the design and the quality is superior.
Also, in addition to the great product, is their costumer service - above and beyond!!!
THANK YOU JOYBIRD! "

"Love my Joybird couch. It looks even better in person. You can tell the quality in the craftsmanship. And the Joybird customer service is the best - they went above and beyond to help us out. I will definitely shop with them again and recommend to all my friends. "

"We bought the Hopson Corner Sectional over 4 years ago and it is still holding up extremely well! We will be repeat buyers for sure. On top of the great product, the customer service has always been fantastic in helping answer any questions that we had. "

"Was leery about purchasing a custom-made sofa online. No problems. Color is perfect. Delivery was sooner than expected. Love my sofa!"

"Great service, delivery and even better ottoman"

"Their customer service and products were great, however the third party delivery company made almost no attempt to move the couch and loveseat into our condo, and left them in our garage for us to deal with. Joybird did their best to rectify the issue, but at the end of the day, my husband and two of his friends moved them into our place in 20 minutes...not exactly white glove delivery service."