"I walked into the store, I said I wanted to check out a Miller sectional and some fabric choices. He helped me make a great choice quickly, I was in and out of the store in like 20 minutes total."

"Called and got my furniture ordered with a discount and delivery dates worked out and questions answered.
Very smooth process.
Thank you!"

"Very helpful staff. Beautiful designs and color to choose from. The showroom was the last step to sell me on two couches. Both couches very comfortable. I had a great in-store experience. "

"I had trouble adding something to my cart and Cam set everything up for me in no time. Thanks!"

"Great experience, very helpful in understanding and finding solutions for my needs. Looking forward to receiving our chaise sofa and sleeper sofa!"

"Scott Lee at the Philadelphia location went above and beyond to ensure we were happy with our purchase. He was very helpful in the showroom and spent a lot of time with us without being pushy. He also called us after hours to confirm that a last minute decision change was reflective of what we actually wanted. It’s one of the best customer service experiences I’ve had in a retail setting. "

"I was intrigued about Joybird products and was thrilled to learn tbst there is a showroom minutes from my house!
Parking is non existent, but I found a spot on the street and popped into the showroom. Cynthia immediately greeted me and answered all my questions. She was extremely knowledgeable and patient. I found exactly what I was looking for and feel confident with the purchase since I was able to sit on several sofas. I’m sad the sectional won’t be delivered for over 8 weeks from now, but no way around it.
I purchased/ordered the Bryant Secrional in the petite size due to my space. "

"Items build quality for the price tag is lacking. Outdoor couch arrived with sun damaged cushions. All 8 crème pillows were stained in packaging. 24/7 customer service listed on website takes you to a voicemail mail system. "

"From the personalized, responsive & free in house to wonderful customer service and great modern furniture, this store is amazing!! Highly highly recommend if you’re trying to furnish your living spaces "

"We searched everywhere for the right set, and this was exactly it at a fraction of the price. Would suggest to anyone looking for the same clean line aesthetic. "

"We had a great time testing out couches and colors. "

"The delivery and set up was great and the bookcase is exactly what we were looking for "

"Was about to pick an upholstery when I saw the decide later option. So glad I waited! When we got our box of swatches my kids loved going through each option and testing them on our two dogs. We ended up picking a completely different set of fabrics as a result! Thank you for being so customer friendly and accomodating, Joybird! You make shopping with you a joy."

"Scott in the Philly store was THE BEST. He did dirt testing on some fabric swatches to appease my concerns about my dog getting the fabric I liked dirty - above and beyond! Love Scott and love these comfy couches!"

"We don't have our furniture yet, but the browsing, decision-making, and ordering process was incredibly easy thanks to Jillian, our design consultant!"