"We needed help with our grandfathers, birth, marriage and death certificates.
Brendan Joseph was assigned to us….. he had all the answers within a few hours. Incredible service…. Highly recommended "
"it was very timely, accurate, and helpful. my issue has been resolved. thank you"
"It was late at night when I received a text from my landlord with an image from a surveillance camera "inside" the property. I read the CA Tenant Law pertaining to surveillance camera's inside the home but needed to know if I was interpreting correctly. Needless to say, I was pretty upset and it was great to get a response from RobertJDFL within minutes.
Thank you.
"
"very good and easy way to keep in touch with an Attorny, who answer all my question. A++++++++++++"
"I had a problem with a landlord and lease here in the state of PA. Attorney David was of tremendous assistance
in solving my problem. He stayed with me until I had my answers and also he was sure that my wife and I would be okay.
What a wonderful experience in troubled times to know that people like David are here to help. I hope I don't have to use this
service again--no disrespect intended!--but if I need legal help Attorney David will be the one I call!!
Thank you so much"
"I wrote one review already and JustAnswer replied but I wasn't able to publicly respond. They just wanted to appear legit. Here's what happened. My new phone wasn't charging. I found JustAnswer on google. For $1 they offered a solution. I paid the $1. What I didn't know is that by paying the $1 I had started a subscription. I then get a $46 charge, not from JustAnswer but from Askavet. I had no idea what this was. I contacted my cc company and they cancelled the charge. Just as soon as this charge was cancelled another charge for $46 was on my CC statement from Askapro*JustAnswr. Askavet was also JustAnswr and when I cancelled Askavet, JustAnswr continued to charge me for $46. I contacted the BBB and cancelled my card. I had to also cancel autopay on my billing accounts. It has been a nightmare. JustAnswer IS A SCAM!
"
"All of the tax experts gave me very sound, professional advice and I was able to prepare my own tax return and report the sale of my personal residence. From whether or not I should get a real estate appraisal to how to complete IRS form 8949, everything I was told was spot-on and accurate. I could not have filled out my own forms without this advice and would have had to pay several hundred dollars to a commercial tax preparer. Granted, I do have some basic tax knowledge having worked for the IRS many years ago, but I badly needed "refresher training," which I was able to get from these people at Just Answer. Additionally, they were all very nice and personable."
"I apologize to Austin the technician that worked my case. I meant to give him a 5 stars rating for his service & I didn’t have my glasses with me and hit # 4 .Sorry! His attention was your company at his best.Thanks! And expect to work with you again."
"The vet that I talked to helped out very quickly and was understanding and nice."
"I had a query regarding CCMA threats. I gave a short description of my problem & within 3 hours I had the info I needed to respond to the person threatening action.
I recommend JustAnswer.com to everybody who needs legal advice.
I have given them a very rare, in my recommendation arsenal, 10/10.
Thank you.
"
"One of our dogs got into our coffee beans. Of course we didn’t know this until he puked and I Donely did it smell like coffee we could see the beans. We later found the evidence and he had punctured a hole in one of our coffee bags that was unopened but it did not appear that he ate that much. Before deciding whether or not to take him to the ER we utilized just answer.com and was contacted by a vet via chat. The vet was very helpful and reassuring we monitor the situation and everything turned out well. "
"good customer service, although I couldn't answer all the questions the mechanic had asked he gave me a couple of different options to move forward and left it open to contact him again. "
"My experience was great. I only had one question which was answered quickly. I got the help I needed fast. The staff is courteous and professional and I like that disclosures are provided first. The cost is affordable "
"Just Answer is a wonderful service. I have had a number of queries I’ve entrusted to Just Answer and find the service excellent. They ask for more info until they can easily deal with your query. You aren’t left high and dry if the consultant is not sure - you are referred to another consultant with excellent knowledge in that particular field at no extra charge. You can’t go past this service "
"I felt that he knew exactly what I was struggling with and helped me make a decision I had been struggling with for a while. His explanation was thorough and easy for me to understand. "
A rep from JustAnswer.com, JA-Support, has responded:
“Hello Jason,
Thanks for reaching out to us about this. We apologize for any frustration with the billing.
We do mention the 7-day trial membership on the billing page and at several points in the user experience. We also send multiple notification and trial marketing emails as well as a receipt email during the 7-day trial.
We would love to take a look at your account to make sure that everything has been resolved. We will attempt to reach out to you privately here, to gather more account information, however you can also reach out to us from the Contact Us link on any of our webpages.
We look forward to hearing back from you.
Regards,
JustAnswer Customer Care
”