"We travel a great deal and I have used the app for doctors, vets, lawyer. Best app ever for on the road!!!!!"
"We really needed some questions asked about a fluid matter involving a contract and the potential health of our horse- not an everyday thing. Unfortunately, lawyers can be hard to find on a Sunday night. Not here. We were hooked up with an attorney in moments, he was able to take a direct phone call (extra $$ but 100% worth it) and he walked me through the ins and outs in a way that could inform our next actions. Well done and what needed- and when we needed it which was the best part. "
"Had a question about some property that took multiple attempts to answer. I had to repeat the same question multiple times. When I did finally get an answer it was essentially take them to court which I could have surmised without consulting them.. To add insult to injury, i got an additional bill from them today for $60.00 barbecue I failed to see the automatic renewal for monthly services. do yourself a favor and avoid this scam site."
"I have dealt with two appraisers They had been superb. I may think my questions are not that good but they have helped me tremendously. I can look things up on other sites, but when I have doubts I go directly back to them. They have given me excellent advice and I could not do it without them. They are professional courteous and extremely knowledgeable. They have been cordial and have shown me respect in regard to my inquiries.
I am so pleased to have found this site. They are like friends and I can check things with them at anytime. Thank you for some awesome folks. Any questions I have in any area, can be dealt with here. Knowledge is power so you people rock! "
"I called on April 28th, and spoke with the on duty vet. The information was spot on as I took my dog to her vet the following morning. The information my vet gave me coincided with the vet I spoke to! I was very pleased as I was relieved my dog would be treated properly. Thank you for being there when I needed a professional!!!"
"It took three days of my free trial to get my first response.
Can't figure out how to request more!"
"I love coming here for advice. I am able to get the same question answered by multiple experts if I want different opinions. I get to choose and decide what to use for me. "
"I liked a lot. It was so useful I had some answers and the attorney is professional and prepared."
"My Yorkshire Terrier, Pouncey was having difficulty breathing and choking/honking. This happened just after 12 midnight. Just answer staff put me in touch with a wonderful Vet within 15 min of my text. Dr Wilkinson understood and diagnosed the issue and helped me to understand what next steps were to blame the issue. So very grateful you all were there to assist and reassure me in the middle of the night! Thank you!"
"Although the wait time is sometimes unbearable, it
s worth the wait. I received an answer that I haven't tried yet but the tech sounded very confident that this was the right answer to my problem. I'm anxious to try it."
"Schnell , unkompliziert und Problem super gelöst "
"My parrot of 41 years was ill Dr niki called me and although we lost him yesterday :( i have to say dr niki was very compassionate and caring she help as much as she could i will definitely never forget my little boy and highly recommend her :(
We luv you petey "
"My problem was solved rather quickly. I appreciated having someone on the internet to take care of the problem as I was a little concerned. The kind staff was there for me, so I repay the kindness in return."
"I had a question related to independent legal advice initially agent told me that they can help me but later on when I paid and spoke to the lawyer they said they can’t help me with independent legal advice I found that I lost my money without getting any real service "
"You message a robot that responds instantly... give your credit card information for $5 which will then charge you monthly $29 for whatever they actually do. They promise to respond in minutes by a “professional”.... they did not... I was desperate for emergency advice for my dog after hours and I can’t believe I fell for this!"
A rep from JustAnswer.com, JA-Support, has responded:
“Hello Don,
Thank you for getting in touch with us about this. We apologize for any frustration.
It sounds like you didn't receive the response that you needed from the attorney. We would like to take a look at what happened to make sure that any other concerns with your account are properly addressed.
We have reached out to you privately to gather some more information. You can also reach out to our Customer Care team directly from the Contact Us link on the homepage.
Regards,
JustAnswer Customer Care”