"I entered my credit cared information because it said I'd get an answer for $1. They immediately enrolled me in a monthly membership and charged $60! I asked to cancel immediately and they refused to refund the $60. This company is a scam. I unfortunately saw all the bad reviews after I was charged. "

"This site is a scam. Do not use it. I paid $25 for a 7 day trial period for math help. That included the math help for 2 questions. I asked 2 questions during the trial period and did not use the site again. At the end of the 7 days, i was charged ONE HUNDRED and TWENTY FIVE DOLLARS! I have contacted them multiple times and each time I get a generic response that they are upfront about their $1 trial fee and monthly fees thereafter. I replied that they again were stating untruths. I wish I had only paid $1. Why are there fees all over the place in every complaint that I read if this is a reputable company? I paid $150 for help on two math problems."

"I wanted to have support with my son phone they asked 2 dollars for that where I agree but after 3 days I saw an amount of 66 dollars under JustAnswer claiming that I register for a membership where I never did, I reached out to the customer service emails where a discrimination was there , no matter what you won't get your money back and that's called stealing "

"I wanted to ask a legal question, I thought the $1 trial fee would cover it, but they charged for the membership immediately, which I didn't want. When I called them, they said its nonrefundable! Im very disappointed!
Could've used that money for something else. I canceled my membership immediately!
Don't recommend it! "

"Don’t buy this. They will keep charging and advice I received was completely incorrect leading to an extra unnecessary vet visit and extra costs. Just wait and go to an actual vet. "

"I would have liked this service, but they scam you into thinking you're paying $2.00 and they charge you $66 when you give them your credit card number. Then you get charged a monthly $66 fee. This will go on each month if you don't do anything. Don't use this service. Its unfortunately a money scam. Too bad really because this could provide a well needed service if they didn't run it as a money scam."

" stay away from this company. its a scam and they only google the answers for you. most of them are from India or Pakistan have no experiences. they just look up the answers on google. most of the time they copy and past the answers. I requested for refund three months ago and i found out instead refund they were still withdrawing money from my account. I am on the phone with my bank as I am typing this and I’ll file a police report against them.
"

"I called today about help with scanning to my computer. I was on the phone for nearly an hour and they kept forwarding me to several different people. All had a strong accent and were hard to understand. I gave them 2 different cards and they said neither worked. I got absolutely no answers (I am a senior citizen and use a computer daily but needed some help to scan). Finally I told them I thought they were a scam and disconnected. I checked with one credit card today and they charged me even more than I was told with absolutely no help from them and I cancelled their charge. I would never ever contact them again."

"After taking my chihuahua to the vet, sought a second opinion for a difficult, complicated medical issue. Received prompt (within an hour) professional consult that affirmed the treatment my vet was recommending, as well as offering additional information that has helped me make decisions regarding my dog's care. Responded to all my many questions and concerns in a considerate, professional manner.



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"Earlier this evening, at 9:34pm on 10/7/2021, I typed a legal question into my search engine when an ad for justanswer.com popped up offering legal advice for a fee of $1. I typed in my question and I clicked on the link and entered my credit card information, only to have my credit card company send me an alert that I had been charged $60. I went back to look at the registration page and while the $60 membership is mentioned, it is written in a very misleading way, making it seem as if I'd be charged $60 after a free trial period had ended. It is clearly designed to dupe people into entering their credit card info assuming they'll be charged $1. They do not clearly explain the difference between a $1 'joining fee' and a membership. I canceled my membership at 9:37pm and I immediately contacted the company asking for a $59 refund. They responded at 9:59pm explaining that this is not possible since I already used the service. I was subscribed for exactly 6 minutes. I clearly did not intend to purchase a monthly membership, and would not have spent that much money if I was fully aware of the situation."

"Unbelievable the way they bait you into spending $65.00. SCAM!!!"

"Amazingly clever fraud. I went on line for help for a legal question. The come on we will call you back immediately after you give us information. No answer was ever provided/no service was ever rendered. I apparently paid $5 for that. But later, much later, I come to find out that they ALSO start billing you $60 per month, with no sign up, no services, no record. When you call in to dispute this, the representative says to your face that the monthly charges are company policy, you can cancel anytime, but there is no refund or recourse, despite they provided no quid pro quo. So translated, this is a 100% mail fraud and scam. Shame on me."

"There’s no way the doctors are qualified to even answer questions. One dr have me COMPLETELY FALSE information, which I found out after getting a second opinion in person at my regular drs. The support staff are just as bad. I had been cancelling multiple times and still being charged. The lawyers and doctors rate themselves and when you try and cancel they act like you are, only to find your account being charged multiple times "

"I enrolled in Justanswer.com and gave my credit card info etc and after 20 minutes being enrolled my husband told me to cancel it which I did. They charged me $46.00 plus $1.00 and when I questioned the charge they said oh sorry too bad you agreed to the fees when you enrolled even though you only was with us fir 20 minutes. This is not a place you want to deal with because obviously they are hard up for money and also may I add when they responded to my question it was taken straight from Google which is free to you!!"

"Absolutely do not use this scam.First of all they get your banking details when you pay the $5 fee to have your question answered by a so called expert,which is not answered anyway. Then they send you an encyclopedic MSN telling you $40 a month u will pay to be a member, when all you wanted was one question answered. I rang my bank and the said to immediately cancel my card."