"My finace and I decided to order a bouquet from Just Flwoers for our dieing aunt who could go at any time, we wanted to make her smile... This was the absolute worst idea possible. They promised same day delivery, didn't happen. We called and they promised again and offered a "free upgrade" for the inconv. The flowers were never delivered, the upgrade cost another $10.00. The "co-managers," did nothing to show any concern but act as though we were the problem. I wouldn't suggest that anyone ever order from this company. FTD worked very well for another situation and we should have stuck with that."
"DO NOT ORDER FROM THEM! I usually use Pro flowers (with pretty decent results) but thought I would give these guys a try. BAD IDEA. The flowers ordered for my mother's 82nd birthday did not arrive on that day. Instead the "local florist" they used sent flowers only after I called to complain and what they sent looked like it came from the grocery store. In fact the flowers from the grocery store probably would have been better!
When I called to complain....it took Just Flowers 3 days to "get through" to the local florist who told them the order was "filled to value". NOT TRUE. I ordered a beautiful arrangement ($65) and she received yellow daisies and half-dead purple tulips UGLY. They offered me a $10 credit.....for late delivery and low value.
DO NOT USE THEM!"
"For several years, I had sent flowers to my mother-in-law in North Dakota (I'm in New York) via Teleflora.com - which uses local florists. Never saw any of the flowers - but got very good reports - and always on time promised. Last year Teleflora advised that they no longer had an agent in Devils Lake. Last Thursday, I found Justflowers.com and they assured me that they likewise deliver via local florists and that there was no problem in delivery to Devils Lake. I explained that I wanted delivery for Easter Sunday. They recommended that I order Saturday delivery - which I did. I was immediately billed for $60.75. Surprised that I got no expected telephone thank you as of late this afternoon(Easter Sunday) - I called and confirmed my worst fears - No flowers - No notice - No phone call-- neither to the intended recipient nor myself! However, my credit card was billed! Customer service said that their florist was closed today but they would get back to me tomorrow. I told them I wanted my money refunded - not a promise of a later delivery date. I was told that I had to wait till they contacted the florist tomorrow. I will be calling local florists direct from now on - even if they don't have a website."
"I ordered from Just Flowers yesterday and the arrangement was delivered on time and the addressee was happy and delighted. The ease of purchase and automation made the purchase simple, straight forward and quick. The variety to choose from and availability for anyone is a mobile customer like myself is a must these days. I have had bad or negative experience with many various florists all over the world so it just comes with the business. This is just my few cents in the overall bucket of justflowers reviews. Many friends have purchased from them and recommended to check it out. yeah, it's a little pricey but if you go to any florist there's no guarantee you will get what you are looking for, since there's sooo many variables. Unfortunately flowers do not live long and the process of keeping them fresh sometimes doesn't leave florists with a better choice. There are some florists however I would not use again just because I still have bitter taste in my mouth. "
"Worst experience EVER! Called multiple times saying delivery address was wrong even though I had confirmed it each time. I finally told them to cancel the order since they siad the address was wrong. They responded by telling me that the flowers were already on the truck! Customer Service was RUDE a hell and told me I had to pay a $30 cancelation fee. I refused and am disputing the transaction through paypal.... BEWARE DO NOT USE THIS SERVICE!!!!!!!!!!!"
"Do not use this service!!! Just Flowers will not get your flowers to the person you are sending them to, and they will take up hours of your time as you are stuck on hold with customer service (from overseas that you can barely understand)."
"DON'T USE THIS SERVICE!!!!!!
I spent 30 minutes going through their website selecting a funeral arrangement. I paid $140 dollars for a spring floral arrangement. What was delivered was not even close. Basically don't waste your time selecting something they will send whatever they want and gladly take your money
I was offered $10 for by inconvenience.
This company needs to be sued for false advertising!!!!!!"
"Buyers Beware!!! In leu of my procrastination, I ordered flowers for my mother's birthday this morning (8am) through JustFlowers. After scanning through tons of arrangements, finally one caught my eye.."Citrus in a Vase". I absolutly fell in love with it...it was a yellow and white arrangement with a real lemon in the vase. I thought that gave the whole bouquet character. I watched the clock most of the morning, trying to guess if she had recieved them yet..the ETA was to be 12noon- 12:30pm...after curiosity got the best of me I called my mother to "see how her days was"...NO FLOWERS!! (1:30pm).. Long story short..the flowers were late, there were NO lemons in the vase, and when I called to inquire about both of these issues and felt as though the Customer Service Rep could of cared less! I was promised a refund of $10 with in 5 business days. DO NOT order from this company...call your local florist directly! "
"If I could select zero stars I would. First off I had issues with the site, it didn't apply coupon codes so I had to call it in. They assumed I wanted super fast shipping and charged just under $19 for that. After all that my credit card number was mysteriously stolen immediately after I ordered from JustFlowers, and the person then racked up over $6k. The only good thing was that the recipient got the flowers when I wanted them to."
"NEVER HAVE I HAD SUCH LOUSY SERVICE. I placed an order and even called back to verify all was on-track and was assured there was no problem. They didn't get to the funeral home on time nor did they take a 2nd arrangement to my friend's home YET even though I paid 4.99 extra to expedite. They left a voice mail saying they couldn't promise any specific flower or arrangement (after verifying the arrangement I ordered would be sent), but they would do something "lovely". NOT! A lot of money for poor flower arrangements and lousy service. DO NOT USE."
"Terrible, did not deliver on time causing them to miss my wife at the hotel. She never got the flowers on her birthday and then they wouldn't refund me. "
"DO NOT ORDER FROM THEM!!! I ordered a bouquet with a teddy bear, chocolates, and balloon for my best friend when she had her baby. It was to be delivered on a Sat. Monday I got a call from them saying that they were unable to deliver. Their claim was that they went to the hospital and were told she wasn't there. When I called the hospital they told me that she was there all day on Sat and didn't check out till Sunday. Since the balloon said "baby girl", common sense would tell the delivery guy to maybe check maternity. When I called just flowers they told me that they didn't hire drivers to have common sense, only to deliver. Hah! They didn't seem put off that they waited two days to let me know and then expected me to still pay a delivery fee when I asked to cancel. I argued that I shouldn't have to pay a delivery fee when there was no delivery but they wouldn't bend. They were not accomidating in the least and couldn't have cared less about the delay. DO NOT ORDER FROM THEM. There are several other flower companies out there to choose from. CHOOSE SOMEONE ELSE!! You will be much happier."
"I order flowers for valentines day, pay them 138.23$ for the flowers that my girlfriend never saw, rip off , cheaters , DON'T ORDER FROM THEM , 11 days past I still didn't receive the flowers, still no money back Evry time I call they are telling me different staff, first they told me flowers was delivered at 9pm , when I told them that place where that was goin closeing at 6pm- they start telling me that their computer tells them that it was delivered 4:45 pm, they are liers , & they don't want to return your money back, I wish I would use PayPal when I was ordering :( , "
"Liars and cheats. I have one word of advice for you...
1-800-flowers!"
"Wish I would have seen these reviews before I ordered! DO NOT ORDER from this company. I tried to get some flowers for Valentines for my sister. A week later thee are still no flowers and still no refund. I spent 45 minutes on hold with there "Customer service".
Never Again."