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202,294 reviews
4.42 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
3/5

2021-11-15

Always out of my size

"I came to internet shopping because I thought I'd have a better chance of getting my size and so far I'm not having such good luck Everytime I go to get what I like in my size except this one time I get the sold out sold out sold out and honestly it's rather frustrating but we will see as time goes on so I'll give them 3 for now and if it gets better then I go up to 5 but if it don't I may just go down to a 1 time will tell. "

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Rep reply posted 2021-11-15
A rep from JustFab, Samar B., has responded:

“Hello Michele,

We truly apologize for your experience regarding the availability of the items online! We value your business and would like to address your concerns as quickly as possible. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.

Best,
Ivy”


Verified
3/5

2021-11-15

Need more style

"More boots and flats More winter stuff "

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Rep reply posted 2021-11-15
A rep from JustFab, Samar B., has responded:

“Hello Bethanye,

All feedback is important to us especially about the styles we have online, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to assist you.

Best,
Ivy


Verified
5/5

2021-11-15

Bien bienvenida

"Me encanto mucho estar de shopping con Sus productos"

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Rep reply posted 2021-11-15
A rep from JustFab, Samar B., has responded:

“Hola Ericka,

¡Muchas gracias por tu excelente reseña! La satisfacción de nuestros miembros es nuestra máxima prioridad y agradecemos su confianza en JustFab. Nos consideramos afortunados por tener miembros como usted. ¡Tenga un dia fabuloso!

Atentamente,
Chad”


Verified
5/5

2021-11-14

In love!

"Great place to online shop! I’m in love!"

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Rep reply posted 2021-11-15
A rep from JustFab, Samar B., has responded:

“Hello Journey,

Lovely feedback! We sincerely appreciate it and we are always happy to hear that our members are satisfied. Hope you have a wonderful day!

Best,
Jane


Verified
5/5

2021-11-14

Muy satisfactoria

"Lindos modelos , excelente "


Rep reply posted 2021-11-14
A rep from JustFab, Samar B., has responded:

“Hola Janet,

¡Muchas gracias por tu excelente reseña! La satisfacción de nuestros miembros es nuestra máxima prioridad y agradecemos su confianza en JustFab. Nos consideramos afortunados por tener miembros como usted. ¡Tenga un dia fabuloso!

Atentamente,
Chad”


Verified
5/5

2021-10-19

Great prices, nice quality on boots and shoes

"Always love the shoes and boots I buy. Some clothing, too. Everything is nice quality and I'm never disappointed."

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Rep reply posted 2021-10-19
A rep from JustFab, Samar B., has responded:

“Hello Gaylene,

This motivates us to do more and we promise to keep our standard in quality and fit just for you! We will make sure to continuously create a unique style, high-quality, and affordable products that suit the needs of our valued members like you!

Best,
Nelle ”


Verified
5/5

2021-11-13

Great service!

"I love that the products I received are just like their descriptions. I’ve given them out as presents and everyone loves them! "

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Rep reply posted 2021-11-14
A rep from JustFab, Samar B., has responded:

“Hello Pam,

On behalf of all of us at JustFab, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad”


Verified
5/5

2021-11-13

No complaints!!

"I am very excited to get my shoes! The process was flawless!"

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Rep reply posted 2021-11-13
A rep from JustFab, Samar B., has responded:

“Hello Annie,


Great! We hope that you like the shoes that you've purchased from us!

Best,
Bella”


Verified
5/5

2021-11-13

Love it!

"The shoes are always good quality. They always have sales. "

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Rep reply posted 2021-11-13
A rep from JustFab, Samar B., has responded:

“Hello Claudia,

Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!

Best,
Zeth”


Verified
2/5

2021-11-12

changing SIZE

"I need a size Medium slacks could not change size"

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Rep reply posted 2021-11-13
A rep from JustFab, Samar B., has responded:

“Hello Sheila,

Thanks for writing a review regarding your purchase. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle”


Verified
5/5

2021-11-12

I love shopping with JustFab

"The best!!! So convenient and easy! "

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Rep reply posted 2021-11-13
A rep from JustFab, Samar B., has responded:

“Hello Yolanda,

Thank you for such an excellent review. We appreciate your time to share how satisfied you are shopping with us. That is what we always aim for, your satisfaction!

Best,
Bella”


Verified
5/5

2021-11-12

Boots

"They were such great quality and fit perfectly!!!"

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Rep reply posted 2021-11-13
A rep from JustFab, Samar B., has responded:

“Hello Nicoe,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle ”


Verified
5/5

2021-11-12

"Love all my shoes, excellent quality!!!
Fast shipping.
"

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Rep reply posted 2021-11-12
A rep from JustFab, Samar B., has responded:

“Hello Griselda,

Awesome! Thanks for sharing your great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle ”


Verified
5/5

2021-11-12

"I just love all the different styles!! I love signing in and i have a credit to shop!!"

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Rep reply posted 2021-11-12
A rep from JustFab, Samar B., has responded:

“Hello Sarahjane,

Glad to know that you like our styles! We always want to create unique designs for our valued members like you!

Best,
Bella


Verified
5/5

2019-02-17

Love, love, love.

"Fast delivery, never disappointed & always receive great compliments on my entire wardrobe (JustFab). Great experience."

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Rep reply posted 2019-02-18
A rep from JustFab, Chad A., has responded:

“Hello Valerie,

Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust in JustFab. Hope you have a FABulous day!

XO,
Chad”