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202,294 reviews
4.42 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
5/5

2021-11-09

Love Just Fab!

"I love shopping with Just Fab. I love that since I have become a member I get so many great deals and discounts even in the months that I skip which is awesome! Everything I have bought is great quality and always fits me perfectly. "

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Rep reply posted 2021-11-09
A rep from JustFab, Samar B., has responded:

“Hello Jessica,

Wow! Thank you so much for the awesome feedback! We are happy to know that you love our products and services! Have a fabulous day!

Best,
Jane


Verified
5/5

2020-04-02

Shoes/purses

"Easy to navigate website. Shipped in good time"

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Rep reply posted 2020-04-03
A rep from JustFab, Member Services, has responded:

“Hi Sheila,

We love your wonderful review! We always want to make sure that the website is as friendly as possible to make your shopping experience easy. It’s a goal met for us knowing that you are happy with it!

Best,
Cathy”


Verified
5/5

2021-11-08

Amazing and wonderful

"Just fab this the very best cause they have great prices and also the best boosts and deals as well ."

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Rep reply posted 2021-11-09
A rep from JustFab, Samar B., has responded:

“Hello Allison,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
5/5

2018-03-16

Happy

"I've never had a bad experience with this company. All my items that I ordered always came at a timely fashion. The items were what I expected or even better. The only experience I had that has been bad has been with the Fab app."


Rep reply posted 2018-03-19
A rep from JustFab, , has responded:

“Hello Carla,

Impressive! Thank you for taking the time to share your experience with others. We're glad you're enjoying your purchase!

Lots of love,

Kim”


Verified
1/5

2021-11-08

Bad

"Bad worst experience ever "

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Rep reply posted 2021-11-08
A rep from JustFab, Samar B., has responded:

“Hello Rocio,

We sincerely appreciate the feedback you shared. For further assistance, our Member Services team will be contacting you within 48 hours.


Best,
Nelle”


Verified
5/5

2021-11-08

Love the boots can't wait for them to get here

"Easy very convenient and nicer "

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Rep reply posted 2021-11-09
A rep from JustFab, Samar B., has responded:

“Hello Glenda,

Thank you for taking the time to share your awesome shopping experience with others! We hope you'll like your boots and please feel free to give feedback once you receive them. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2021-11-08

Just a click away

"Easiest experience hands down! Love how affordable and stylish these pieces are without breaking the bank or looking cheap."

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Rep reply posted 2021-11-08
A rep from JustFab, Samar B., has responded:

“Hi Michelle,

We appreciate your review! We definitely promise great deals and you can surely expect more soon!

Best,
Cathy”


Verified
5/5

2021-10-24

I Love My Boots?

"It Was Very Exciting I Love My Order I Love It A Lot Mam!"

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Rep reply posted 2021-10-24
A rep from JustFab, Samar B., has responded:

“Hello Jacob,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Dean”


Verified
1/5

2021-11-07

Hold (Manual Review - Group 1)

"Love them, Love their products, but my last 3 orders were put on a *Hold (Manual Review - Group 1)* and then shortly *Cancelled* there after. I have placed a 4th order that has also been placed o Hold (Manual Review - Group 1) and imagine is going to also be cancelled. I don’t understand why my orders are no longer going through nor how to fix this issue."

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Rep reply posted 2021-11-08
A rep from JustFab, Samar B., has responded:

“Hello Trish,

Thank you for writing a review! We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your orders. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.

Best,
Chad”


Verified
5/5

2021-11-07

I just hope that I'm satisfied with product.

"I love your shoes. If I'm satisfied with the product, you'll have a true blue customer forever."

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Rep reply posted 2021-11-08
A rep from JustFab, Samar B., has responded:

“Hello Wilda,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
4/5

2021-11-07

Good Buy

"I was looking for some cowboy boots and I found some on the site along with a a couple other pairs"


Rep reply posted 2021-11-07
A rep from JustFab, Samar B., has responded:

“Hello Sabrina,

Thank you for your lovely review! Glad to know that you like the styles! We always want to create unique designs for our valued members like you!

Best,
Jane


Verified
2/5

2021-11-06

Disappointed in selection

"Used to have a good selection of plus size clothes that were cute, now paltry items are available and they are just plain tshirts and jeans"

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Rep reply posted 2021-11-07
A rep from JustFab, Samar B., has responded:

“Hello Lynn,

Thank you for writing a review! We are very sorry to hear that you are not pleased with our size selection. We value you as a member and want to make things right! Our Member Services team will be contacting you within 24-48 hours to help you further.

Best,
Chad”


Verified
4/5

2021-11-06

Nice shoes

"I got my $10 pair of shoes. They were delivered quickly and I love them."

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Rep reply posted 2021-11-06
A rep from JustFab, Samar B., has responded:

“Hello Lisa,

We are happy to know that you love your purchase and received it on time. Thank you so much for such lovely feedback!

Best,
Bella


Verified
5/5

2021-11-06

Love it

"I love my boots I get from jusfab"

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Rep reply posted 2021-11-06
A rep from JustFab, Samar B., has responded:

“Hello Audrey,

We're happy to know that you love the boots that you've got from us! You're Awesome!

Best,
Bella”


Verified
5/5

2021-11-06

Fun and Fab!

"Fit is true to size and comfortable! Shipping was quick! Cheers!"

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Rep reply posted 2021-11-06
A rep from JustFab, Samar B., has responded:

“Hello Lori,


Wow! Thank you for such an excellent review. We appreciate your time sharing how satisfied you are with how fast your order arrived. That is what we always aim for, your satisfaction. Stay Awesome!

Best,
Bella”