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202,294 reviews
4.42 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
5/5

2016-07-26

My go-to for shoes

"Delivery service was great."


Rep reply posted 2016-07-28
A rep from JustFab, , has responded:

“Hello Maya,

We are glad to know that you are satisfied with the delivery service. JustFab always strives to provide the best service possible.

JustFab Member Services”


Verified
5/5

2021-11-24

Had a small problem...

"I had a small problem...it was immediately handled. Perfection!"

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Rep reply posted 2021-11-24
A rep from JustFab, Samar B., has responded:

“Hello Patti,

We appreciate the feedback and happy that you are having a great experience. We hope you will always have a fabulous experience with us in the future! Thank you and have a wonderful day!

Best,
Zeth”


Verified
5/5

2021-11-24

Christmas came early!

"Great sale! Great selection! Great exsperience! "

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Rep reply posted 2021-11-24
A rep from JustFab, Samar B., has responded:

“Hello Julia,

Thank you for your lovely review! We are glad to hear your feedback. We appreciate you taking the time to share your wonderful experience. Have a fabulous day!

Best,
Jane


Verified
5/5

2021-11-23

Wow ‼️

"Wow !! That first time VIP deal is unbelievable !"

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Rep reply posted 2021-11-24
A rep from JustFab, Samar B., has responded:

“Hello Michelle,

Great! We are delighted to hear that you enjoy the deals and perks we offer! Expect more discounts and promotional offers that are only available to our valued members like you!

Best,
Bella


Verified
5/5

2021-11-23

JustFab

"Very easy to navigate website."

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Rep reply posted 2021-11-24
A rep from JustFab, Samar B., has responded:

“Hello Monica,

We are happy that we were able to help you have an easy shopping experience. Thanks for your awesome feedback! We love hearing from fabulous members like you!

Best,
Jane


Verified
1/5

2021-11-22

Ridiculous

"They cancelled my order without any explanation as to why. "

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Rep reply posted 2021-11-22
A rep from JustFab, Samar B., has responded:

“Hello Andrea,

We are sorry to hear that your order was canceled. We will contact you within 48 hours for further assistance.

Best,
Nelle”


Verified
5/5

2021-11-22

Love the shoes

"I love my shoes from justfab! The styles and colors are superb. "

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Rep reply posted 2021-11-22
A rep from JustFab, Samar B., has responded:

“Hi Lakasti,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Cathy”


Verified
5/5

2021-11-22

Incredible prices!!

"The best prices ever with clearance and regular prices"

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Rep reply posted 2021-11-22
A rep from JustFab, Samar B., has responded:

“Hello Kaitlyn,

Thank you for taking the time to share your awesome shopping experience with others! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
5/5

2021-11-22

The best shoes and clothes for the absolute best prices with vip membership!

"Using that vip membership gets you the best prices on the cutest shoes and clothes! The greatest part is that if you just can't afford to buy anything that month, you can skip having a membership for that month and not get charged the $50 that it would otherwise cost! Just make sure you skip that month by the 5th of each month and you're off Scott free! So convenient and makes it so affordable! The only membership I've ever heard of that is this flexible! And not to mention fast delivery! And free shipping! They also have 24/7 live agents to talk to and help you out with whatever you need! They're so fast and so friendly. Always there to get you the best deals so they're really looking out for you and your wallet! Plus check out FabKids. Com for the littles. They have a buy 1 get 1 free sale that was perfect since I have twin daughters! Now everyone has cute matching boots for the fall and winter months! "

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Rep reply posted 2021-11-22
A rep from JustFab, Samar B., has responded:

“Hello Cassandra,

Thank you for your lovely review! We are glad to hear your feedback. We appreciate you taking the time to share your wonderful experience. Have a fabulous day!

Best,
Jane”


Verified
5/5

2021-11-22

It was really easy to navigate the website

"I saw an advertisement on tiktok that featured very cute shoes. And when I headed over to the website I was able to find the shoes very quickly and the sale price was easy to see."


Rep reply posted 2021-11-22
A rep from JustFab, Samar B., has responded:

“Hi Zulmarie,

We love your wonderful review! We always want to make sure that the website is as friendly as possible to make your shopping experience easy. It’s a goal met for us knowing that you are satisfied!

Best,
Cathy”


Verified
4/5

2021-11-19

Love the boots

"I really like the styles.."

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Rep reply posted 2021-11-19
A rep from JustFab, Samar B., has responded:

“Hi Sndrea,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Cathy”


Verified
5/5

2021-11-22

Amazing shoes

"Wonderful choices, great prices"

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Rep reply posted 2021-11-22
A rep from JustFab, Samar B., has responded:

“Hi Amy,

We appreciate your review! We definitely promise great deals and styles. You can surely expect more soon!

Best,
Cathy”


Verified
1/5

2021-11-21

"Placed an order & it was canceled! So much for 70%!"

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Rep reply posted 2021-11-22
A rep from JustFab, Samar B., has responded:

“Hello Linda,

Thank you for the feedback! We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! Our Member Services Team will email you within 48 hours.

Best,
Jane


Verified
5/5

2021-11-21

I LOVE MY BOOTS, THANK YOU

"EVERITHING WAS GOOD, EXCELENT , TIME OF DELIVERY, PRICE AND QUALITY."

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Rep reply posted 2021-11-22
A rep from JustFab, Samar B., has responded:

“Hello Corral,

Lovely feedback! We sincerely appreciate it and we are always happy to hear that our members are satisfied. Hope you have a wonderful day!

Best,
Jane


Verified
5/5

2021-11-21

Great

"I love Just Fab. They have a beautiful selection "

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Rep reply posted 2021-11-21
A rep from JustFab, Samar B., has responded:

“Hello Tracee,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad”