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202,294 reviews
4.42 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
3/5

2021-11-21

How is all this working

"My last order was big. All of the items did not fit. They were pretty but I am no Alesha Curry. I boxed it all up and sent it back. I am not sure I will order anything for Christmas just too much chance that things won’t fit when they arrive. "

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Rep reply posted 2021-11-21
A rep from JustFab, Samar B., has responded:

“Hello Theresa,

Thank you for the feedback! We sincerely apologize if you are not satisfied with the fit of your item. We will be contacting you within 24-48 hours to help you further.

Best,
Jane


Verified
1/5

2021-11-20

Just not happy

"Not happy that I tried to cancel the membership (that is forced upon me) and I got charged 39.95. I bit it this month buy I want my membership canceled immediately "

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Rep reply posted 2021-11-20
A rep from JustFab, Samar B., has responded:

“Hello Rosemary,


We are sad to know that you are thinking of going away. Our Member Services team will get in touch with you within 48 hours for further assistance.

Best,
Bella ”


Verified
3/5

2021-11-19

issues

"When I tried to check my order, it would let me fully check out. I wanted to ship to my sister's place but I couldn't get it to ship. So I have sent to my address. It went through with no problem."

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Rep reply posted 2021-11-20
A rep from JustFab, Samar B., has responded:

“Hello Frances,

We are sorry to hear that you have a hard time checking out. For further assistance, our Member Services team will be contacting you within 48 hours.


Best,
Nelle”


Verified
5/5

2021-11-19

Long lasting

"Always good products. Ships quick. "

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Rep reply posted 2021-11-20
A rep from JustFab, Samar B., has responded:

“Hello Alexa,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle ”


Verified
4/5

2021-11-19

High Quality stuff

"JustFab, in my opinion, carries nice to high-quality stuff. It has fantastic shoes, not in affordable price but quite comfortable."

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Rep reply posted 2021-11-20
A rep from JustFab, Samar B., has responded:

“Hello Naliedsa,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle ”


Verified
5/5

2021-11-19

I LOVE IT

"I just know about this fabulous brand and I love it!! "

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Rep reply posted 2021-11-20
A rep from JustFab, Samar B., has responded:

“Hello Katherine,

Wow! Thank you for sharing your wonderful shopping experience with us! We put member experience and satisfaction our priority, and your review reaffirms the hard work we put in every day. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from. Thank you for showing us some love!

Best,
Nelle”


Verified
5/5

2021-11-19

Great prices I found everything I wanted.

"I love shopping from different fashion designer."

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Rep reply posted 2021-11-20
A rep from JustFab, Samar B., has responded:

“Hello Shelia,

Awesome! We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Rest assured we will continuously create more affordable and the highest quality products to choose from. Have a great day!

Best,
Nelle ”


Verified
5/5

2021-11-19

Love the boots

"It was good and they fit so good I even order my sister and daughter a pair of boots love them."

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Rep reply posted 2021-11-20
A rep from JustFab, Samar B., has responded:

“Hello Lisa,

Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!

Best,
Nelle ”


Verified
5/5

2021-11-18

Baray was super helpful!

"Thanks for making shopping easy and fixing my issue! "


Rep reply posted 2021-11-19
A rep from JustFab, Samar B., has responded:

“Hello Lauren,


It was great of you to point out the positives you've experienced with our customer service. We would love to continue providing excellent service to awesome members like you!

Best,
Bella”


Verified
5/5

2021-11-18

Great buy!

"It's great prices, and great value plus variety of all items. "

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Rep reply posted 2021-11-19
A rep from JustFab, Samar B., has responded:

“Hi Katrina,

We appreciate your review! We definitely promise great deals and styles. You can surely expect more soon!

Best,
Cathy”


Verified
5/5

2021-11-18

Very easy to use and understand

"I was able tp fine colors and styles i had been looking for.Dont know about the quality of tbe items but so far so good"

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Rep reply posted 2021-11-19
A rep from JustFab, Samar B., has responded:

“Hello Linda,

Thank you for writing a review! We always like hearing from our members. We are excited for you to receive your order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth”


Verified
5/5

2021-11-18

Great Deals

"Awesome deals, awesome boots, and customer service was great too."

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Rep reply posted 2021-11-19
A rep from JustFab, Samar B., has responded:

“Hello Amber,

Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2021-11-18

Boots

"Awesome ,I will buy again"

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Rep reply posted 2021-11-18
A rep from JustFab, Samar B., has responded:

“Hi Guadalupe,

Thanks for giving us a 5-star rating! We are so excited for you to receive your order!

Best,
Cathy”


Verified
4/5

2021-11-18

Wonderful

"The right size in shoes and clothing for plus size person i "


Rep reply posted 2021-11-18
A rep from JustFab, Samar B., has responded:

“Hello Diana,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2021-11-17

Excelente Sales

"Always find WhatsApp Im looking for. "

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Rep reply posted 2021-11-18
A rep from JustFab, Samar B., has responded:

“Hello Jeannette,

Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”