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202,294 reviews
4.42 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
5/5

2021-11-11

Outstanding

"I was hesitant at first to purchase anything from their site, but let me tell you they sure didn't disappoint. Great prices you cannot beat. 10xs recommend. "

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Rep reply posted 2021-11-12
A rep from JustFab, Samar B., has responded:

“Hello Susy,

Wonderful! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle ”


Verified
5/5

2021-11-11

Excellent

"Happy with my purchase! And even happier with have fast my purchase was delivered !"

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Rep reply posted 2021-11-12
A rep from JustFab, Samar B., has responded:

“Hello Beverly,

Wow! Thank you for such an excellent review. We appreciate your time sharing how satisfied you are with how fast your order arrived. That is what we always aim for, your satisfaction. Stay Awesome!

Best,
Bella


Verified
5/5

2021-11-11

Great!!!!!!

"Website is very user friendly. Great sales and nice exchange policy"

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Rep reply posted 2021-11-11
A rep from JustFab, Samar B., has responded:

“Hi Anita,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Cathy”


Verified
5/5

2021-11-11

Justfab

"Lovely stuff. I can't wait to receive my package. "

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Rep reply posted 2021-11-11
A rep from JustFab, Samar B., has responded:

“Hello Christina,

Thank you for writing a review! We always like hearing from our members. We are excited for you to receive your order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth”


Verified
5/5

2021-11-10

Love JustFab

"Great deal for clothes and shoes. Love the perks of being VIP "

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Rep reply posted 2021-11-10
A rep from JustFab, Samar B., has responded:

“Hi Kaylee,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Cathy”


Verified
5/5

2021-11-10

Loved it

"Always enjoy shopping ! Wonderful experience . Love love love "

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Rep reply posted 2021-11-10
A rep from JustFab, Samar B., has responded:

“Hello Latoya,

Lovely feedback! We sincerely appreciate it and we are always happy to hear that our members are satisfied. Hope you have a wonderful day!

Best,
Jane


Verified
5/5

2021-11-10

JustFab shoes are for keeps!

"I’ve been ordering shoes from JustFab for years now and I am always satisfied with each and every order that I place. Usually, I’ll just browse but end up getting 3-4 pair of shoes that I really don’t need but want so bad! Lol. Thank you for keeping me in style, you got a loyal customer right here! *smiley face*"

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Rep reply posted 2021-11-10
A rep from JustFab, Samar B., has responded:

“Hello Lesly,

Wow! Thank you for sharing your wonderful shopping experience with us! We put member experience and satisfaction our priority, and your review reaffirms the hard work we put in every day. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle ”


Verified
3/5

2021-11-10

Selection.

"Although there is a pretty good selection it's all for high heels 3 inches or higher. Why not cater to all women I can't wear heels that high anymore. 1.5 to 2 inch heels is all my foot problems can handle. Flats are too flat and put me in as much pain as you higher heels. Not sure I will keep the membership very long. "

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Rep reply posted 2021-11-10
A rep from JustFab, Samar B., has responded:

“Hi Jolene,

Thanks for your effort in writing a review! We are sad about the negative experience you had with the availability of your preferred size and style. We will be contacting you via email within 48 hours for assistance.

Best,
Cathy”


Verified
5/5

2021-11-10

good pricing great shoes

"good job Just fab loved the shoes"

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Rep reply posted 2021-11-10
A rep from JustFab, Samar B., has responded:

“Hello Sharon,

Wonderful! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!

Best,
Bella


Verified
5/5

2021-11-09

Exciting new items in stock

"I was glad to see inventory expand."

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Rep reply posted 2021-11-10
A rep from JustFab, Samar B., has responded:

“Hi Shundra,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Cathy”


Verified
1/5

2021-11-09

I haven’t received my item yet!

"I haven’t received my item and customer service cannot do anything about it
The tracking number is not working
My package is lost!
And I don’t think i will order again
"

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Rep reply posted 2021-11-10
A rep from JustFab, Samar B., has responded:

“Hello Alelie,

Thank you for writing a review! We are sorry to hear if you still haven't received your package. We will be contacting you via email within 48 hours for assistance.

Best,
Nelle”


Verified
5/5

2021-11-09

I love the range of styles

"I've been a JustFab member for many years now. I love the membership flexibility which allows me to buy styles that I really love when they are released. I've been pleased with the clothes I've bought in the past, and if I wasn't they always aimed to please. "

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Rep reply posted 2021-11-10
A rep from JustFab, Samar B., has responded:

“Hello Joella,

Thank you for your wonderful review! Awesome to hear that you love our products and our styles. We promise to continue manufacturing unique designs and awesome styles for our valued members like you!

Best,
Bella


Verified
5/5

2021-11-09

Worth it

"Fast and easy service and delivery, I definitely enjoy looking for new styles, currently just boots for the colder season"

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Rep reply posted 2021-11-10
A rep from JustFab, Samar B., has responded:

“Hello Ashley,

Awesome! Thanks for sharing your great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle ”


Verified
5/5

2021-11-09

Deals and quality ⭐️⭐️⭐️

"I found my experience just fab "

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Rep reply posted 2021-11-10
A rep from JustFab, Samar B., has responded:

“Hello Ruthee,

We appreciate your positive feedback! We definitely promise awesome deals and you can surely expect more, soon! This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, affordable and high-quality products for our valued members like you!

Best,
Nelle ”


Verified
5/5

2021-11-09

Excellent service!

"I’ve had issues with shoe sizes and they sent me another pair within 2days! I will definitely sign up again soon ."

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Rep reply posted 2021-11-09
A rep from JustFab, Samar B., has responded:

“Hello Shay,

Thank you for the kind words! We would love to continue providing outstanding service to awesome members like you!

Best,
Bella