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202,294 reviews
4.42 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
5/5

2021-10-26

I love your shoes!

"It was really fun looking at the shoes!"

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Rep reply posted 2021-10-26
A rep from JustFab, Samar B., has responded:

“Hello Natalia,

Wow! Thank you for such a wonderful review. We appreciate your time to share how satisfied you are with our products. That is what we always aim for your satisfaction.

Best,
Bella”


Verified
5/5

2021-10-25

Can't wait for my boots

"Hopefully my boots will fit"

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Rep reply posted 2021-10-25
A rep from JustFab, Samar B., has responded:

“Hello Denise,

Thanks for your purchase and for giving us a 5-star rating! We are so excited for you to receive your order. We hope you like them!

Best,
Nelle ”


Verified
4/5

2021-10-25

No colors to choose from

"Good price, but no colors available to choose from."

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Rep reply posted 2021-10-25
A rep from JustFab, Samar B., has responded:

“Hello Mary,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.


Best,
Nelle”


Verified
1/5

2021-10-25

I didn’t order from you

"I didn’t order from this site"

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Rep reply posted 2021-10-25
A rep from JustFab, Samar B., has responded:

“Hello Justin,

Thanks for writing a review! Our Member Services team will get in touch with you within 24-48 hours to further assist you.

Best,
Nelle ”


Verified
5/5

2021-10-24

Good review

"This store has most fitting clothes and most comfortable shoes I have ever bought. Delivery is always on time. "

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Rep reply posted 2021-10-25
A rep from JustFab, Samar B., has responded:

“Hi Pera.Petar,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Cathy


Verified
5/5

2021-10-24

Great experience!

"Customer service was exemplary !
"

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Rep reply posted 2021-10-25
A rep from JustFab, Samar B., has responded:

“Hello Kelly,

Thank you for the wonderful review and for taking the time to share your awesome experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad”


Verified
5/5

2021-10-23

Excellent

"Easy to fix problems, excellent customer service."

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Rep reply posted 2021-10-24
A rep from JustFab, Samar B., has responded:

“Hello Nelida,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad”


Verified
5/5

2021-10-23

Shopping experience is great...

"Shopping experience is great, products are soo cute, just wish quality was a little better. Hoping to be pleasantly surprised this time ;)"

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Rep reply posted 2021-10-24
A rep from JustFab, Samar B., has responded:

“Hello Kelli,

Thank you for writing a review! We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our products. We value you as a member and want to make things right! Our Member Services Team will email you within 24-48 hours.

Best,
Chad”


Verified
5/5

2021-10-23

Super recomendo

"Tive uma experiencia muito boa, satisfeita com tudo."

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Rep reply posted 2021-10-23
A rep from JustFab, Samar B., has responded:

“Hello,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible.


Best,
Nelle”


Verified
5/5

2021-10-21

Excellent

"Out of seven pairs of a mix of sneakers,booties and boots,I had to return one pair of sneakers for sizing. I think that is excellent!! Quality,pricing and style was quite a treat!"

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Rep reply posted 2021-10-21
A rep from JustFab, Samar B., has responded:

“Hello Gail,

Awesome! We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Rest assured we will continuously create more affordable and the highest quality products to choose from. Have a great day!

Best,
Nelle ”


Verified
5/5

2019-10-18

Always great to shop with!

"Love shopping with just fab! Never have a problem with JustFab!"

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Rep reply posted 2019-10-19
A rep from JustFab, Member Services, has responded:

“Hello Franchesca,

Thanks for the feedback! We value your trust in JustFab and we will do our best to always meet your service expectations. Keep slaying' in your FAB items!

XOXO,
Clark


Verified
5/5

2021-10-20

I love it

"The best , I love it and everything "

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Rep reply posted 2021-10-20
A rep from JustFab, Samar B., has responded:

“Hello Amanda,

Wow! We love to hear your positive feedback! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.


Best,
Nelle”


Verified
3/5

2021-10-20

How I feel so far for my first purchase

"I just ordered so I’m waiting for my package to give a final review. But it was an easy check out. "

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Rep reply posted 2021-10-20
A rep from JustFab, Samar B., has responded:

“Hello Cherish,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We're sad to know that you have encountered an unpleasant experience with us. We’ll be sending you a private message now within 24 to 48 hours, so we can get this resolved as soon as possible. Thanks!

Best,
Clark


Verified
5/5

2021-10-20

Excellent

"Very helpful helped me with some returned items and help me how to keep track of my pointsjob will DONEEVERY FRIENDLY'S "

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Rep reply posted 2021-10-20
A rep from JustFab, Samar B., has responded:

“Hello Rebecca,

Thank you for leaving such a lovely review. We are glad to hear that we can provide great customer service. We will strive more to deliver excellent customer service consistently.


Best,
Bella”


Verified
5/5

2021-10-20

It is JUST FAB!!!

"I bought 2 pair of shoes Perfect!!! "

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Rep reply posted 2021-10-20
A rep from JustFab, Samar B., has responded:

“Hello Nancy,

Thank you for taking the time to write an awesome review! We hope you'll like your shoes and please feel free to give feedback once you receive them. Have a fabulous day!

Best regards,
Chad”