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202,294 reviews
4.42 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
5/5

2021-10-19

Happy With How I was helped

"After Being hung up on 2X by other Reps this young lady calmed me down and assisted me with my concern and I appreciate her so much... After I use this credit on my account I will still cancel my JustFab account but she made my experience bearable. I the other two reps that hung up on me should be talked to about phone ettiquette. "

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Rep reply posted 2021-10-19
A rep from JustFab, Samar B., has responded:

“Hello Ashie,

We thank you for sharing your positive experience with our customer service. We aim to provide the best services for every member!

Best,
Nelle ”


Verified
5/5

2021-10-19

The best

"Starting a new job! JustFab is going to have me looking and feeling amazing!!"

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Rep reply posted 2021-10-19
A rep from JustFab, Samar B., has responded:

“Hello Mari,

We're so pleased to know that you're completely satisfied with shopping with us! We’d love to continue providing great service to our valued members like you.

Best,
Nelle”


Verified
5/5

2021-10-19

So excited to get the shoes!

"I wanted to pick all of the shoes "

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Rep reply posted 2021-10-19
A rep from JustFab, Samar B., has responded:

“Hello Abiebatu,

Wonderful! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle ”


Verified
1/5

2021-10-19

Everything that I order was canceled

"I am upset every thing that I order was canceled "

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Rep reply posted 2021-10-19
A rep from JustFab, Samar B., has responded:

“Hello Chrissy,

We are sorry to hear if your order got canceled. For further assistance, our Member Services team will be contacting you within 48 hours.


Best,
Nelle”


Verified
5/5

2021-10-19

Happy

"Shopping, check out and shipping all went smoothly"

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Rep reply posted 2021-10-19
A rep from JustFab, Samar B., has responded:

“Hi Sylina,

We love your wonderful review! We always want to make sure that the website is as friendly as possible to make your shopping experience easy. It’s a goal met for us knowing that you are satisfied!

Best,
Cathy”


Verified
5/5

2021-10-18

LOVE IT

"Affordable and fashionable products "

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Rep reply posted 2021-10-18
A rep from JustFab, Samar B., has responded:

“Hello Adisa,

We appreciate your feedback. Thank you for sharing your fantastic experience with us. We will continue to keep our pricing as reasonable as we can for our valued members like you! Enjoy your day!

Best,
Bella


Verified
5/5

2021-10-18

Living Fab is Easy

"Just Fab reminded me there’s life post Covid and I should be as Fabulous as I can. Im excited to see all the new styles along my journey. Just Fab will make it brighter! Also when a problem arises, it was handled before I even knew it. That’s Just Fab for you!"

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Rep reply posted 2021-10-18
A rep from JustFab, Samar B., has responded:

“Hello Jo-Ann,

Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!

Best,
Nelle ”


Verified
5/5

2021-10-18

Purchase

"The web site wasn't easy to get around. It took a bit to find where to purchase the boots. Couldn't get off the page that showed all angles of boot."

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Rep reply posted 2021-10-18
A rep from JustFab, Samar B., has responded:

“Hello Michelle,

We are sorry to hear if you had a negative experience with our website. For further assistance, our Member Services team will be contacting you within 48 hours.


Best,
Nelle”


Verified
5/5

2021-10-17

Great Service! Great Buy!

"I joined Just Fab and received a great buy for $10. I can’t wait to see the shoes.
Thank you…
"

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Rep reply posted 2021-10-17
A rep from JustFab, Samar B., has responded:

“Hello Sondra,

Thank you for taking the time to share your awesome shopping experience with others! We hope you'll like your shoes and please feel free to give feedback once you receive them. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2021-10-16

Start

"It was simple easy and made shopping more fun. "

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Rep reply posted 2021-10-17
A rep from JustFab, Samar B., has responded:

“Hello Brittany,

We are happy that we were able to help you have an easy shopping experience. Thanks for your awesome feedback! We love hearing from fabulous members like you!

Best,
Jane


Verified
5/5

2021-10-16

Fabulous

"Stylish great prices & fast delivery"

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Rep reply posted 2021-10-17
A rep from JustFab, Samar B., has responded:

“Hello Sandra,

Thank you for your lovely review! Glad to know that you like the styles! We always want to create unique designs for our valued members like you!

Best,
Jane


Verified
5/5

2021-10-15

Please Customer

"Very satisfied with the clothes"

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Rep reply posted 2021-10-15
A rep from JustFab, Samar B., has responded:

“Hello Diannia,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle ”


Verified
5/5

2021-10-15

Easy to order!

"Easy to order and cute styles and great prices. Excited for my order to arrive. "

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Rep reply posted 2021-10-15
A rep from JustFab, Samar B., has responded:

“Hi Judi,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Cathy”


Verified
5/5

2021-10-14

Like some things

"It was good I did like some things."

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Rep reply posted 2021-10-14
A rep from JustFab, Samar B., has responded:

“Hello Brenda,

Thank you for sharing your great experience navigating the website! It makes us delighted to know that you are satisfied with the services we offer! Have a great day!

Best,
Nelle”


Verified
5/5

2021-10-14

Great serv

"It’s always easy here. Fast and friendly help with this company. If it doesn’t fit, send it back, no problem. If it’s not what you like… send it back, no problem. "

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Rep reply posted 2021-10-14
A rep from JustFab, Samar B., has responded:

“Hello Donald,

We strive to provide all our members with excellent service! We feel great that we were able to provide you with an awesome experience. Thanks for the amazing review!

Best,
Jane