"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"I like so mucho I recomend "
"I love the selection and great deals. Web site is easy to navigate. "
“Hello Gigi,
This motivates us to do more and we promise to keep our standard in quality and fit just for you! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!
Best,
Nelle ”
"Great shopping but I wish there were more diverse options to choose from in boot styles, fabrics and colors. Plus there needs to be more options to buy in wide calves."
“Hello Heather,
Thank you for writing a review! We are very sorry to hear that you are not pleased with our style and size selection. We value you as a member and want to make things right! Our Member Services team will be contacting you within 24-48 hours to help you further.
Best,
Chad”
"Not a very extensive collection, but most are cute"
“Hello Tiffany,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
”
"Good and nice,everything and conterble "
“Hello Rocio,
Thank you for taking the time to share your awesome experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!
Best regards,
Chad”
"I love shopping for boots at justfab"
“Hello Faviola,
Great feedback! The team here at JustFab is so pleased to hear such good feedback, and we're proud to be one of the best sources of shoes, handbags, and clothing!
Stay Fabulous!
Best,
Bella”
"Received all the shoes really fast and was excited to see the quality was great! Can’t wait to wear them!"
“Hi Jenn,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Cathy”
"Wasn't sure what I was looking for but found 5 pairs perfect for me .. easy checkout .. hardest part of waiting for delivery "
“Hello Tracy,
Thanks for your purchase and for giving us a 5-star rating! We are so excited for you to receive your order. We hope you like them!
Best,
Nelle
”
"I love JustFab boots! "
“Hello Faith,
Thank you for taking the time to share your awesome experience with others! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!
Best regards,
Chad”
"Great customer service and great options for clothing and shoes."
“Hello Anique,
Lovely feedback! We sincerely appreciate it and we are always happy to hear that our members are satisfied. Hope you have a wonderful day!
Best,
Jane
”
"While I like your website I think your clothing section should be bigger. "
“Hello Angela,
Thank you for writing a review! We are very sorry to hear that you are not pleased with our selection. We value you as a member and want to make things right! Our Member Services team will be contacting you within 24-48 hours to help you further.
Best,
Chad”
"I love it I love it they are easy to walk in and omg the amount of outfits u can make with each pair ❤️ I recommend it !!! "
“Hello Mariama,
We're happy to know that you love the boots that you've got from us!
You're Awesome!
Best,
Bella”
"Love all the beautiful options "
“Hello Patricia,
Wow! Thank you for such an excellent review. We appreciate your time sharing how satisfied you are with the selections we offer. That is what we always aim for, your satisfaction.
Best,
Bella”
"Spoke with very nice CS rep - I understand they’re trained to retain customers if possible but sometimes you just need to cancel no matter the incentive. I agreed to stay for month of Oct since I have a credit to redeem but will still need to call Cust service again to cut the cord. It just seems like in this day and age of technology one should be able to cancel a service online instead of dealing with a phone call. "
“Hello Judy,
Thanks for sending your review! We will be sending you a private message within 48 hours to discuss further your recent cancelation concerns.
Best,
Bella”
"The lack of transparency with the shipping partner used leaves a good deal to be desired. You receive a so-called tracking link, that won't allow you to really see anything other than a delivery date estimate which just gets updated every day to a new day, and maybe the package is current location. Either way don't expect to have any idea when the package is arriving."
“Hello Heather,
Thank you for writing a review. We are sorry to hear if you are unhappy with our shipping services! We will contact you within 48 hours for further assistance.
Best,
Nelle”
A rep from JustFab, Samar B., has responded:
“Hello Ingri,
Wonderful! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle ”