"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"I love this store. I believe 9 out 10 times the items are great quality. I never have a problem with returns/exchanges. When I send something back, it's like I get the replacement before they probably even have received what I sent back. I have had only one issue with customer service after all the years I have been a customer and it was easily resolved. A great plus is that they are available 24/7 and I have definitely needed to call after hours. I love the prices and selections. It's got good points program. All in all, I love JustFab."
"Sometimes it's to big or to small! I'm trying to find something that fits just right!"
“Hello Jane,
Thank you for sharing your feedback regarding our sizing. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Nelle
”
"Loved the pairs of shoes and sandals. Hard to choose the choices. "
“Hi Zian,
Thanks for writing a review and for making your purchase! We can't wait to hear feedback from you once you receive your order, we hope you like them!
Best,
Cathy
”
"The choice of products great "
“Hello Lonette,
Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle”
"My order was cancelled after the money was pending. Now my money is put on hold so I can't even reorder and I'm probably gon miss out on my sale price, which I was very happy with. And then I reordered and u cancelled the order again"
“Hello Martina,
Thank you for the feedback! We are sorry to hear about the inconvenience you have experienced with your order! Your feedback is important, and we would like to make things right. Our Member Services Team will be in touch within 48 hours.
Best,
Jane
”
"My experiences so far has been great. The deals are fabulous. The styles are quite nicea. Overall comfortable. I would recommend. Plus credit is given and always something nice to find. Just Fab is just that!
"
“Hello Cilda,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Daniel
”
"I've been a member of JustFab for years, and have always received so many compliments on my sandals and boots. I also have a number of bags/purses from JustFab. Everything I've gotten has been high quality and I couldn't be happier. I've recommended them numerous times, too many to count! "
“Hello Leisa,
Great feedback! The team here at JustFab is so pleased to hear such good feedback, and we're proud to be one of the best sources of shoes, handbags, and clothing!
Stay Fabulous!
Best,
Bella
”
"Loading the product page images was annoying."
“Hello Bianca,
Thanks for sharing your feedback regarding our website. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
”
"I love the boots I ordered and have skipped a few months until this month and I ordered shoes that I need and am waiting on those. "
“Hello Melissa,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Nelle”
"Shopping is fast and easy "
“Hello Helen,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Nelle”
"My order was delivered quickly. Only 1 pair of the 2 pairs of shoes I ordered fit properly."
“Hello Lexy,
This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you!
Best,
Nelle”
"They always have things I love!"
“Hi Alaina,
Thank you for such a wonderful review and loyalty! You can expect more styles on the website soon!
Best,
Cathy”
"My order was cancelled for no reason or explanation."
“Hello Alicia,
We are sorry to hear if your order was canceled. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle”
"No surprises. I was informed about delivery every step of the way. "
“Hi Cathy,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy”
"Lots of different styles to choose from. I love the variety that the website offers , especially in my size."
“Hello Valerie,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle”
A rep from JustFab, Member Services, has responded:
“Hello Patricia,
Great! We are so fortunate to have members like you who continuously spreading awesome feedbacks about us. We also appreciate your continued support of our products and services. Thank you for choosing JustFab!
Best,
Bella ”