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202,294 reviews
4.45 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
5/5

2021-07-25

Easy shopping

"I had some credits to use and my shopping experience was easy! I navigated the areas I wanted. Easy!"

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Rep reply posted 2021-07-26
A rep from JustFab, Member Services, has responded:

“Hello Sue,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
5/5

2021-07-25

Gold shoes

"Had my size
Heel ht is good
Beautiful
"

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Rep reply posted 2021-07-25
A rep from JustFab, Member Services, has responded:

“Hello Sharice,

Thank you for your lovely review! Glad to know that you like the styles! We always want to create unique designs for our valued members like you!

Best,
Jane


Verified
5/5

2021-07-24

Amazing Experience

"I have so much fun with JustFab, the customer experience is awesome and customer service is top notch!"

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Rep reply posted 2021-07-25
A rep from JustFab, Member Services, has responded:

“Hello Amy,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad”


Verified
5/5

2021-07-24

Amazing and quick service

"I had an issue with a credit but the representative was extremely helpful! I don’t come across issues very often if any but I’m glad if i do have a problem it’s always solved with ease! "

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Rep reply posted 2021-07-25
A rep from JustFab, Member Services, has responded:

“Hello Karina,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad”


Verified
5/5

2021-07-23

First time buyer :)

"I haven't shopped with JustFab before, but this recent shopping experience was great. Simple and easy to understand. I'm so excited for my order to arrive!"

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Rep reply posted 2021-07-23
A rep from JustFab, Member Services, has responded:

“Hello Chimebere,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Rest assured we will continuously create more sizes and the highest quality products to choose from. Have a great day!

Best,
Nelle”


Verified
3/5

2021-07-22

Meh ...

"Cute stuff, decent prices. However all the "promotions and deals" never seem to add up how you expect at checkout. There is ALWAYS weird calculating done on JustFab and it feels a bit scam-ish. Definitely decent quality products...the price adjustments just leave you scratching your head.
"

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Rep reply posted 2021-07-22
A rep from JustFab, Member Services, has responded:

“Hello Heather,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our promotions. Our Member Services team will get in touch with you within 24-48 hours to further assist you.

Best,
Dean”


Verified
4/5

2021-07-21

Easy to shop

"Nice "

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Rep reply posted 2021-07-21
A rep from JustFab, Member Services, has responded:

“Hello Silvia,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Nelle”


Verified
3/5

2021-07-21

Excellent

"I'm always happy with the items I get from JustFab. It makes shopping easier and less time consuming."

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Rep reply posted 2021-07-21
A rep from JustFab, Member Services, has responded:

“Hello Nichole,

Thank you for sharing your feedback regarding how the products looked like. We will contact you within 48 hours for further assistance.


Best,
Nelle”


Verified
5/5

2021-07-20

Love it!

"Everything was simple, the delivery extremely fast! I will definitely keep buying"

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Rep reply posted 2021-07-20
A rep from JustFab, Member Services, has responded:

“Hello Gabriela,

Awesome! We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle”


Verified
5/5

2016-01-01

Great Experience

"I love just fab. You are convient and your prices are amazingly cheap!"


Rep reply posted 2016-02-03
A rep from JustFab, Sherry E., has responded:

“Hello April,

Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

JustFab Member Services”


Verified
5/5

2021-07-18

Great sandals

"I found 2 pairs of great sandals for a great price"

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Rep reply posted 2021-07-19
A rep from JustFab, Member Services, has responded:

“Hello Amy,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
5/5

2021-07-18

Great

"I love justfab, one of my favorite shop to buy online "

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Rep reply posted 2021-07-19
A rep from JustFab, Member Services, has responded:

“Hello Rima,

Lovely feedback! We sincerely appreciate it and we are always happy to hear that our members are satisfied. Hope you have a wonderful day!

Best,
Jane


Verified
4/5

2017-09-03

Great Experience

"I have been ordering with Just Fab since 2016 and to my surprise, the experience has been great. I haven't had a problem with the products so far!!"


Rep reply posted 2017-09-05
A rep from JustFab, Daniel.M, has responded:

“Hello Vanessa,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our customers.

XO,

Daniel


Verified
5/5

2021-07-16

Never a problem

"Love the clothes, and adore the shoes. Even if I have to return an item it’s quick and easy! "

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Rep reply posted 2021-07-17
A rep from JustFab, Member Services, has responded:

“Hello Laura,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle”


Verified
5/5

2021-07-15

Great shoes

"I have been very lucky, all the shoes and boots I have purchased have fit beautifully and are excellent quality and I have purchased many, many pairs......shoe addict, but there sales are incredible!"

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Rep reply posted 2021-07-16
A rep from JustFab, Member Services, has responded:

“Hello Eileen,

Fantastic! We're happy to know that the item you have ordered fits perfectly! We promise to continue manufacturing beautiful products with good quality just for you!

Best,
Bella ”