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202,294 reviews
4.45 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
1/5

2021-07-04

Shoes way too big

"Too big shoes need to exchange shoes"

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Rep reply posted 2021-07-04
A rep from JustFab, Member Services, has responded:

“Hello Keeva,

Thank you for the feedback! We sincerely apologize if you are not satisfied with the fit of your item. We will be contacting you within 24-48 hours to help you further.

Best,
Jane”


Verified
5/5

2021-07-03

Awesome shopping experience

"I love just fab. I love the prices and returns are a breeze."

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Rep reply posted 2021-07-04
A rep from JustFab, Member Services, has responded:

“Hello Paulette,

Lovely feedback! We sincerely appreciate it and we are always happy to hear that our members are satisfied. Hope you have a wonderful day!

Best,
Jane


Verified
5/5

2021-07-03

Wow

"Rare but up to 21'' calfs and billions of shoes n boots "

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Rep reply posted 2021-07-04
A rep from JustFab, Member Services, has responded:

“Hello Detra,

Thank you for taking the time to share your awesome experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
5/5

2021-07-03

Fabulous

"Lovely wares great price durable"

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Rep reply posted 2021-07-04
A rep from JustFab, Member Services, has responded:

“Hello Esosa,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
2/5

2021-07-03

Never can find what I really want in my size

"Size 12 always sales out on first day."

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Rep reply posted 2021-07-03
A rep from JustFab, Member Services, has responded:

“Hello Celita,

We hear your frustration on how disappointed you are with our items' availability. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Bella”


Verified
5/5

2021-07-03

Ordering with JustFab

"I’ve ordered twice and I’m very happy with the merchandise, service, quality, pricing!!"

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Rep reply posted 2021-07-03
A rep from JustFab, Member Services, has responded:

“Hello Marsha,

We're so pleased to know that you're delighted with shopping with us! We’d love to continue providing excellent service to our valued members like you.

Best,
Nelle”


Verified
5/5

2021-07-03

Love!

"More discounts please! I love love love this site & ordering / shipping is so convenient . Can we have more discounts ❤️❤️❤️"

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Rep reply posted 2021-07-03
A rep from JustFab, Member Services, has responded:

“Hello Anita,

Great! Thank you so much for your feedback! We are happy to know that you love the deals we offer! Expect more discounts and more promotional offers exclusive for our valued members like you!

Best,
Bella”


Verified
5/5

2021-07-02

Excellent variety of shoes

"Received notice of sale and when I chose my shoes, they were out of my size. Within 2 minutes I received notice that they have my size and I was able to get the shoe I admired and wanted and at 50% off."

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Rep reply posted 2021-07-03
A rep from JustFab, Member Services, has responded:

“Hello Barbara,

Awesome! We appreciate your review! We definitely promise awesome deals and you can surely expect more, soon!

Best,
Nelle”


Verified
5/5

2021-07-02

Summer Stuff

"Used my store credit and VIP status to get a great deal on a nice summer outfit. Shopping and paying were both really easy. "

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Rep reply posted 2021-07-03
A rep from JustFab, Member Services, has responded:

“Hello Brenda,

Awesome! We are happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Nelle”


Verified
5/5

2021-07-02

Shopping is FUN!

"JustFab shopping gets easier and easier! I shopped, had my order confirmed, and was sent shipping information all in the same day! Hooray for Just Fab!"


Rep reply posted 2021-07-03
A rep from JustFab, Member Services, has responded:

“Hello Susan,

Fantastic! Your feedback is such an inspiration for us to strive to provide a great shopping experience to our members.

Best,
Bella”


Verified
5/5

2021-07-02

Just fabulous

"Love! Love! the experience, the shoes, and the service"

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Rep reply posted 2021-07-03
A rep from JustFab, Member Services, has responded:

“Hello Sonia,

Great! This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you! Thank you for showing us some love!

Best,
Nelle”


Verified
5/5

2021-07-02

They’re great

"I’m a huge fan of justfab"

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Rep reply posted 2021-07-03
A rep from JustFab, Member Services, has responded:

“Hello Benedicta,

Thank you for such an excellent review. We appreciate your time to share how satisfied you are shopping with us. That is what we always aim for, your satisfaction!

Best,
Bella”


Verified
5/5

2021-07-02

GREAT

"AS ALWAYS I AM PLEASED WITH MY ITEMS. THE PRICE IS RIGHT. "

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Rep reply posted 2021-07-02
A rep from JustFab, Member Services, has responded:

“Hi Denise,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Cathy”


Verified
5/5

2021-07-01

Love the shoes & clothing

"Delivered promptly @ wrapped well. Beautiful shoes. Lovely clothing. "

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Rep reply posted 2021-07-02
A rep from JustFab, Member Services, has responded:

“Hello Dina,

We are happy to know that you love your purchase and received it on time. Thank you so much for such lovely feedback!

Best,
Bella”


Verified
5/5

2021-07-01

Honestly! The Best

"never disappointed with the quality"

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Rep reply posted 2021-07-02
A rep from JustFab, Member Services, has responded:

“Hello Pat,

We couldn't be any happier with this lovely feedback! Thank you for such an excellent review. We appreciate your time to share how satisfied you are with our products. We hope you have a nice day!

Best,
Bella”