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202,294 reviews
4.45 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
5/5

2021-06-21

Awesome

"I love the shoes that I have gotten from just fab. Addictive!"

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Rep reply posted 2021-06-22
A rep from JustFab, Member Services, has responded:

“Hello Charlene,

Awesome! We are happy to provide you a positive experience with our products and services! It is members like you that help keep our lights on, and we couldn't be more grateful. Stay fabulous!

Best,
Nelle”


Verified
1/5

2021-06-21

membership required

"have become a member and pay $40 a month to receive discounts "


Rep reply posted 2021-06-21
A rep from JustFab, Member Services, has responded:

“Hello Anone,

Thank you for writing a review! We continuously strive to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle”


Verified
5/5

2021-06-20

First time ordering

"It was great and would like tiîü"

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Rep reply posted 2021-06-21
A rep from JustFab, Member Services, has responded:

“Hello Fannie,

Thank you for choosing us! We appreciate your feedback. We hope that you'll enjoy your purchase!

Best,
Jane”


Verified
1/5

2021-06-20

Not happy

"They didn't allow me to use my credit instead charged my card won't be buying from them unless they refund my money to my card"


Rep reply posted 2021-06-21
A rep from JustFab, Member Services, has responded:

“Hello Elasha,

Thank you for writing a review! We are sad to know that you are not pleased with how our credit system works. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.

Best,
Chad”


Verified
5/5

2021-06-11

No problem

"I love Just Fab. I like the products, the service is quick and returns are easy if you need to make one. Would recommend to everyone. "

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Rep reply posted 2021-06-12
A rep from JustFab, Member Services, has responded:

“Hello Rosemary,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle”


Verified
2/5

2021-06-19

We are not getting a true discount

"Why are I paying 39.95? The shoes were supposed to be 50% off! I got two pair of shoes basically paying full for discounted shoes. This will be my last time purchasing from this company. I used to love Just Fab but ultimately I am not getting a benefit. They are just getting my money! "

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Rep reply posted 2021-06-20
A rep from JustFab, Member Services, has responded:

“Hello Jessica,

Thank you for writing a review! We are sad to know that you are not pleased with how our credit system works. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.

Best,
Chad”


Verified
2/5

2021-06-19

Too expensive and no size 10.5

"$40 monthly with shipping on top of that, can't combine offers, no size 10.5, few decent (not cheap looking) options, I could go on. Very dissatisfied. "

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Rep reply posted 2021-06-20
A rep from JustFab, Member Services, has responded:

“Hello Stephanie,

Thank you for writing a review! We are sad to know that you are not pleased with our prices and selection. We value you as a member and want to make things right! Our Member Services Team will email you within 24-48 hours.

Best,
Chad”


Verified
3/5

2021-06-19

Choices?

"I like the options but there's not that many different choices. "

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Rep reply posted 2021-06-19
A rep from JustFab, Member Services, has responded:

“Hello Elizabeth,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.


Best,
Nelle”


Verified
5/5

2021-06-19

Very stylish!

"Very exquisite selection!"

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Rep reply posted 2021-06-19
A rep from JustFab, Member Services, has responded:

“Hello Shirlene,

Thank you for your lovely review! Your awesome review made us happy. We strive to provide stylish, affordable items for our valued members like you!

Best,
Nelle”


Verified
5/5

2021-06-18

Pretty comfortable shoes.

"I am very glad I got these. I tried wide at first but way too big so exchanged for the regular and I'm happy I did."

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Rep reply posted 2021-06-19
A rep from JustFab, Member Services, has responded:

“Hello Ren,

This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle”


Verified
5/5

2021-06-17

Love this site!

"I love everything I've bought here and the nice way I get the emails and offers!"


Rep reply posted 2021-06-18
A rep from JustFab, Member Services, has responded:

“Hi Suzanne,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Cathy”


Verified
5/5

2021-06-17

The Experance Was Great

"Shopping with Just Fab was one of my favorite Experances. I love the boots clothes and clothes for my granddaughter. No problems with returns. I've had only one out of about 9 items I've bought. I would recomend Just Fab to anyone to shop on line. Thank you Just Fab for being so great."

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Rep reply posted 2021-06-17
A rep from JustFab, Member Services, has responded:

“Hello Alesia,

Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.

Best,

Daniel


Verified
3/5

2021-06-16

Sizing

"I love the selection the Just Fab has but am a little frustrated with the sizing. Sometimes I have to get two sizes bigger to get something to fit and then sometimes a size smaller. It is hard to get excited about something when you always wonder will it fit this time. I have kept some that were too big because I get tired of sending them back. I regret it now as I only wore them once and have no desire to wear them again. (3 pair)"

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Rep reply posted 2021-06-16
A rep from JustFab, Member Services, has responded:

“Hello Wendy,

We are sorry to hear if you are unhappy with our product sizing! For further assistance, our Member Services team will get in touch with you within 48 hours.

Best,
Nelle”


Verified
5/5

2021-06-16

Quality company

"Great promotions straight forward prices and optimal products with lightning shipments "

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Rep reply posted 2021-06-16
A rep from JustFab, Member Services, has responded:

“Hello Brejèa,

Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.

Best,

Daniel


Verified
5/5

2021-06-15

Helpful

"Very good when i called...."

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Rep reply posted 2021-06-16
A rep from JustFab, Member Services, has responded:

“Hi Hollyann,

We love you and your wonderful review! Our mission is you, and we are so glad to know that you are satisfied with the help that was given. We are excited for you to receive your order!

Best,
Cathy”