"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"The merchandise quality is poor. Their pricing is highly deceptive. Example: who has ever heard of an online retailer charging an" import tax" in addition to a sales tax. This is in addition to the "original price" being way too high for the quality of the merchandise, so the "VIP markdown" is worthless. I only spent so much money on their website because I was charged monthly for the credits when I didn't get to the website soon enough to "skip the month"."
"Great prices and styles! Delivery time wasn't long at all! I had to return a pair of shoes and customer service responded right away with return label information. Love JustFab!!!"
“Hello Caitlin,
It was great of you to point out the positives you've experienced with our customer service. We would love to continue providing excellent service to awesome members like you!
Best,
Bella”
"thanks for the outlet to buy clothes ini
"
“Hello Blaine,
Thanks for your awesome feedback! We always strive to provide stylish, and affordable items for our valued members like you! Have an awesome day!
Best,
Daniel
”
"The lack of customers service for shipment details is awful and inconsistent. "
“Hello Bontu,
Thank you for taking the time to write your review. Our Member Services team will get in touch with you within 48 hours to further assist you with the status of your recent order.
Best,
Bella”
"Some things seem a bit pricey sometimes, but VIP members usually get some type of discount on every purchase."
“Hi Jocelyn,
We appreciate your review! We definitely promise great deals and you can surely expect more, soon!
Best,
Cathy”
"I appreciate the coupon but would love to get the items I really want sometimes."
“Hello Jacqueline,
Our helpful member services team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.
Best,
Rae”
"Justfab is my go to shop!"
“Hello Terry,
Thank you for the positive feedback! We are happy to know that you love our products and services!
XoXo,
Sherry”
"I 1st started shopping at Just fab because I wanted shoes that were colourful. And I found that so my experience would be overall a good one"
“Hello Shenna,
Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle”
"Haven't received my sandals yet. Hope I won't have any problems wearing them. They are definitely cute!!"
“Hello Renee,
Thank you for taking the time to write a review! We hope you'll like your purchase and please feel free to give feedback once you receive it. Have a fabulous day!
Best regards,
Chad”
"I haven’t received my clothes yet, but so far, I’m thrilled!"
“Hi Lori,
Thanks for giving us a 5-star rating! We are so excited for you to receive your order. We hope you like them!
Best,
Cathy”
"Great shoes, service, experience and easy to buy"
“Hello Mary,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our customers.
JustFab Member Services”
"Hi was great , I love my shoes"
“Hi Evereth,
Thanks for giving us a 5-star rating! We are so excited for you to receive your order. We hope you like them!
Best,
Cathy”
"Just fab really has a good quality and they also have the correct size for me "
“Hello Iswat,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle”
"The jumper was medium and fit more like a large. I thought it would have been more fitted not baggy. So in the end I returned it. "
“Hello Fatima,
Thank you for the feedback! We sincerely apologize if you are not satisfied with the fit of your item. We will be contacting you within 24-48 hours to help you further.
Best,
Jane”
"I am a new comer. Prices are reasonable, easy to become a member.
"
“Hello Debra,
Thank you for taking the time to share your awesome shopping experience with others! We hope you'll like your purchase and please feel free to give feedback once you receive it. Have a fabulous day!
Best regards,
Chad”
A rep from JustFab, Member Services, has responded:
“Hello Laurie,
Thanks for sending your review! We will be sending you a private message within 48 hours to discuss further your product and tax concerns.
Best,
Bella”