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202,294 reviews
4.45 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
5/5

2021-06-09

Large Quality Selection

"You will be amazed at the high quality selection of shoes. Specifically wedges, I had ankle surgery in January 2021 and was down about not being able to wear heels this summer but the large selection of wedges made me feel so better. "

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Rep reply posted 2021-06-09
A rep from JustFab, Member Services, has responded:

“Hello Takeisha,

Thanks for this valuable feedback! We greatly appreciate your effort in writing a review. We will consider your feedback so that we can provide better products and more styles to choose from.


Best,
Nelle”


Verified
5/5

2021-06-08

Easy sell

"It was easy to navagate through the website"

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Rep reply posted 2021-06-09
A rep from JustFab, Member Services, has responded:

“Hello Monique,


Amazing! Thank you so much for your fantastic feedback! It was nice to hear that you have no trouble navigating our website. We hope you will always enjoy the convenience and the services we offer!

Best,
Bella


5/5

2021-06-08

Excellent website

"It's so easy to shop in filter your needs I love this website I've never had any issues I always get notified about deliveries they keep me updated and most of all the shoes fit true to size I have a wider foot so some of the boots if they're not lace up we're kind of smaller but most all the sandals lace up or not usually all fit I love this website"

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Rep reply posted 2021-06-09
A rep from JustFab, Member Services, has responded:

“Hello Erika,

Wow! We're happy that you're satisfied with the shopping features we offer on our website. We hope you will always enjoy easy access to our site and the merchandise and styles we offer!

Best,
Bella”


Verified
5/5

2020-09-04

JustLove for JustFab

"I Love Love Love JustFab, I have ordered 10 pairs of tall boots from them and about 5 different pairs of sandals and other shoes. The only thing I get discouraged about is the clothes, it seems they never have them in my size (2XL), maybe I'm just looking in the wrong place?! Still I Love Love Love JustFab"

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Rep reply posted 2020-09-04
A rep from JustFab, Member Services, has responded:

“Hello Kelly,

Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

Best,

Daniel


Verified
5/5

2021-06-07

Excellent

"Good and fast delivery product okay"

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Rep reply posted 2021-06-07
A rep from JustFab, Member Services, has responded:

“Hi Annah,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Cathy”


Verified
5/5

2021-06-07

Love it

"I just love the site. It's so good that they know what I want already. Even though it's not in budget to spend so much every month, I'm still happy with what they offer. "

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Rep reply posted 2021-06-07
A rep from JustFab, Member Services, has responded:

“Hi Vasthy,

We love your wonderful review! We always want to make sure that the website is as friendly as possible to make your shopping experience easy. It’s a goal met for us knowing that you are satisfied!

Best,
Cathy”


Verified
5/5

2021-06-06

Quick Fashion

"My buying experience was convenient, fast, and fashionable for a reasonable price!"

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Rep reply posted 2021-06-07
A rep from JustFab, Member Services, has responded:

“Hello Felecia,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
3/5

2017-07-16

More Selections

"Your selections just aren’t great. "

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Rep reply posted 2017-07-17
A rep from JustFab, Rose.C, has responded:

“Hello Denise,

Thank you for taking the time to write and share this review with others! Highly appreciated! We are more than joyous to hear that you are satisfied with your purchase. We are continuously striving to satisfy our member’s needs as much as possible so we will contact you for further assistance.

Best,
Rose”


Verified
4/5

2021-06-06

Purchase

"Most of the time I receive what I ordered "

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Rep reply posted 2021-06-06
A rep from JustFab, Member Services, has responded:

“Hello Rachell,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2017-09-17

The Jacket you always see but never buy.

"I have any older denim jacket but it has High School things on it. I wanted to have a new jacket decorate it new for the mature me. I wanted the white but that one was of white was "'Sold Out'. That means I jut have two blue jean jackets in my arsenal of cute clothing. I will wear in while I am driving my neon yellow Bug. "

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Rep reply posted 2017-09-17
A rep from JustFab, , has responded:

“Hello Tracye,

Spectacular! It's great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best services for every member!

Stay Awesome,

Kim


Verified
5/5

2021-06-05

Great Items!

"They have such a great selection and cute shoes. "

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Rep reply posted 2021-06-05
A rep from JustFab, Member Services, has responded:

“Hello Ruth,


Wow! Thank you for such an excellent review. We appreciate your time sharing how satisfied you are with the selections we offer. That is what we always aim for, your satisfaction.

Best,
Bella”


Verified
5/5

2021-06-04

nice styles, good prices

"good size selection, (I have big feet) and cute styles. easy ordering.
"

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Rep reply posted 2021-06-05
A rep from JustFab, Member Services, has responded:

“Hello Ashley,


We appreciate your feedback. Thank you for sharing your fantastic experience with us. We will continue to keep our pricing as reasonable as we can for our valued members like you! Enjoy your day!

Best,
Bella


Verified
5/5

2020-12-24

Just Fabulous!

"All of my experiences have been wonderful. The pricing and quality of merchandise is top notch. I have made a couple of exchanges without any curve balls. I love the VIP Club!"

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Rep reply posted 2020-12-26
A rep from JustFab, Member Services, has responded:

“Hello Tammy,

Thank you so much for the awesome feedback! We are happy to know that you had a great experience and love our products and services! Have a fabulous day!

Best,
Jane”


Verified
5/5

2017-04-03

Wonderful and easy site to shop on!

"The JustFab site made it easy to find the outfit I wanted, the correct sizes and colors. Checking out was a breeze... and discounts that I had accumulated and wasn’t even aware of...were applied. I do a lot of online shopping and JustFab is one of the easiest sites to navigate! Additionally, their selection is outstanding! I highly recommend. "

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Rep reply posted 2017-04-16
A rep from JustFab, , has responded:

“Hello Kathy,

We would like to thank you for your feedback as it will help us provide better services. It is our company's aim to satisfy our customers. We would like to regain your trust and hope to serve you again in the future. if you ever need anything, our member services representatives are available 24/7 at 1-866-337-0906.

Best,

Kim”


Verified
5/5

2021-06-04

I HAD A VERY BIG ORDER AND NJOYED THE ORDERING!

"IT WAS A VERY PROFESIONAL FRIENDLY,WONDERFUL EXPERIENCE,ESPECIALLY SINCE I GOT BACK ON TO ORDERING,I ALWAYS LOVE THE SHOES SOMETIMES I HAVE A HARD TIME CHOOSING LOL!"

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Rep reply posted 2021-06-04
A rep from JustFab, Member Services, has responded:

“Hi Rini,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Cathy”