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202,294 reviews
4.45 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
5/5

2021-05-09

Fabxpirience

"Fast shipping, easy returns."

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Rep reply posted 2021-05-10
A rep from JustFab, Member Services, has responded:

“Hi Sonia,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Cathy”


Verified
5/5

2021-05-09

A shoe for any occasion

"JustFab has your feet covered! No matter the occasion, your size or your budget you will be happy. If your not 100% satisfied exchanges or returns are painless and at no cost to you."

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Rep reply posted 2021-05-10
A rep from JustFab, Member Services, has responded:

“Hi Jennifer,

Thank you for such a wonderful review and loyalty! You can expect more styles on the website soon!

Best,
Cathy”


Verified
5/5

2015-09-09

Perfect!

"Just what I was looking for!"

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Rep reply posted 2020-01-29
A rep from JustFab, Ivy T., has responded:

“Hello Lori,

Thank you for your magnificent shout out! We're glad that you are loving your purchase from JustFab. Keep slayin’ your fabulous items!

XO,
Ivy”


Verified
5/5

2017-12-23

wonderful

"I was looking for a certain thing and I found it."

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Rep reply posted 2017-12-23
A rep from JustFab, , has responded:

“Hello Connie,

Thank you for your awesome review. We're so glad to hear that you're happy with your purchase. Hope you have a Fabulous day!

XoXo,
Rae”


Verified
5/5

2021-05-06

Just Fabulous

"They treat their customers with respect."

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Rep reply posted 2021-05-06
A rep from JustFab, Member Services, has responded:

“Hello Angie,

Thanks for writing a review! JustFab promises to provide high-quality and affordable products for you as well as an outstanding member service experience. Have a great day!

Best,
Nelle”


Verified
4/5

2021-05-05

I love Just fab but

"sometimes i forget to renew my boutique and get charged. I just place a order and want to use my credit which was more than enough, but was still charged a small fee of 12.06 , "

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Rep reply posted 2021-05-06
A rep from JustFab, Member Services, has responded:

“Hello Peggie,

Thank you for writing a review! We are sad to know that you are not pleased with our skip-the-month feature and credit system. We value you as a member and want to make things right! Our Member Services Team will email you within 24-48 hours.

Best,
Chad”


Verified
5/5

2021-05-05

Awesome

"My items always come quickly and just as described "

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Rep reply posted 2021-05-06
A rep from JustFab, Member Services, has responded:

“Hello Madeline,

On behalf of all of us at JustFab, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad”


Verified
5/5

2021-05-05

Loving Me Some Just Fab!!!

"I simply can't say enough great things about just fab! I love the quality items at an affordable price, and the online shopping experience is full of everything that I like!...Shipping is always on time, even during the pandemic. Nope, I'm not promoting the company, I'm just a happy customer!"

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Rep reply posted 2021-05-05
A rep from JustFab, Member Services, has responded:

“Hello Pamela,

Amazing! Thank you so much for your fantastic feedback! We hope you will always enjoy the quality of our merchandise and our items' affordability! Have a nice day!

Best,
Bella”


Verified
5/5

2021-05-05

Shopping online made fun.

"Started looking for skirts and dresses. Found more."

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Rep reply posted 2021-05-05
A rep from JustFab, Member Services, has responded:

“Hello Quarinna,

We are happy that we were able to help you have an easy shopping experience. Thanks for your awesome feedback! We love hearing from fabulous members like you!

Best,
Jane”


Verified
5/5

2021-05-04

5 stars

"I love shopping with jusfab"


Rep reply posted 2021-05-05
A rep from JustFab, Member Services, has responded:

“Hello Maria,

Thank you for the positive feedback! We are happy to know that you love our products and services!

Best,
Jane”


Verified
5/5

2021-05-04

Perfection

"Best option around! Quality, quick, great customer service, comparable prices, tons of styles!! "

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Rep reply posted 2021-05-05
A rep from JustFab, Member Services, has responded:

“Hi Katy,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Cathy”


Verified
5/5

2021-02-24

I absolutely love JustFab

"Half of my wardrobe is from justfab. Shoes, clothes, purses, and jewelry. The deals are always awesome and great quality. "

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Rep reply posted 2021-02-24
A rep from JustFab, Member Services, has responded:

“Hello Heather,

Great feedback! The team here at JustFab is so pleased to hear such good feedback, and we're proud to be one of the best sources of shoes, handbags, and clothing!

Stay Fabulous!

Best,
Bella”


Verified
5/5

2021-05-04

AMAZING!

"I absolutely LOVE the shoes I ordered. I’ve never felt like shoes fit me well, but their wide fit was the absolute best. Shipping wasn’t long and packaging was good!"

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Rep reply posted 2021-05-04
A rep from JustFab, Member Services, has responded:

“Hello Caroline,

Thank you for sending your review! We're glad that your item fits perfectly! Your feedback is such an inspiration for us to provide good quality products.

Best,
Bella


Verified
4/5

2021-05-03

Easy navigation

"The JustFab site is very easy to navigate and search. I like the recently viewed feature as it makes it easy to compare 2 or 3 items.
The sizing for clothing is inconsistant. I wait until I can read reviews before purchasing.
"

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Rep reply posted 2021-05-04
A rep from JustFab, Member Services, has responded:

“Hello Kelly,

Thanks that you like our website! We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.

Best,
Chad”


Verified
5/5

2021-05-03

I'm lovin 'it

"I love my shoes ,I love their offers"

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Rep reply posted 2021-05-04
A rep from JustFab, Member Services, has responded:

“Hello Maria,

On behalf of all of us at JustFab, we would like to thank you for sharing this awesome review of our products and promotions! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad”