ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

202,294 reviews
4.45 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
5/5

2021-04-27

Great Experience

"I ordered most of my Christmas from Just Fab and over all everything was great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-04-27
A rep from JustFab, Member Services, has responded:

“Hello Pamela,

Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle”


Verified
5/5

2021-04-27

Happy

"I received my order sooner than estimated. The order was correct and everything I bought fit well and is good quality. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-04-27
A rep from JustFab, Member Services, has responded:

“Hello Meghan,

We are happy to know that you love your purchase and received it on time. Thank you so much for such lovely feedback!

Best,
Bella”


Verified
5/5

2021-04-27

Mimi's Fashion

"Everything went smooth, had no problem what so ever. Luv just fab."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-04-27
A rep from JustFab, Member Services, has responded:

“Hello Simona,

Lovely feedback! We sincerely appreciate it and we are always happy to hear that our members are satisfied. Hope you have a wonderful day!

Best,
Jane”


Verified
5/5

2021-04-26

Love it

"It’s so easy to order ! I ordered a pair of shoes and it fit too small and it was literally super easy to return and get another size. My order came quick! Love it!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-04-26
A rep from JustFab, Member Services, has responded:

“Hi Elizabeth,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Cathy”


Verified
5/5

2021-04-25

Good business ethics

"Order was placed yesterday so I guess it will be shipped out soon but the price was awesome ❤️"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-04-26
A rep from JustFab, Member Services, has responded:

“Hello Nadia,

Thank you for taking the time to share your awesome shopping experience with others! We hope you'll like your purchase and please feel free to give feedback once you receive it. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2021-04-25

Super Easy and Nice

"Website is organized, easy to use and really pretty. No issues with it. Love everything about it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-04-26
A rep from JustFab, Member Services, has responded:

“Hello Karla,

We are happy you are enjoying your online shopping experience! Thanks for your fantastic feedback and we're glad you are enjoying our website. We love hearing from awesome members like you!

Best regards,
Chad”


Verified
5/5

2021-04-25

JustFab has great items!

"I love shopping with JustFab they always have shoe and boots I love and they fit great. I have recommended JustFab to my family and friends. I can’t wait to order from JustFab again there’s always something I like! Thank you JustFab!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-04-25
A rep from JustFab, Member Services, has responded:

“Hello Vivian,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad”


Verified
4/5

2021-04-25

"It's simple to use and affordable love it"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-04-25
A rep from JustFab, Member Services, has responded:

“Hello Amber,

We are happy that we were able to help you have an easy shopping experience. Thanks for your awesome feedback! We love hearing from fabulous members like you!

Best,
Jane”


Verified
5/5

2021-04-24

Great products.

"I have purchased several things from here and have not been disappointed in anything I've received. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-04-25
A rep from JustFab, Member Services, has responded:

“Hello Veronica,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best,
Chad”


Verified
3/5

2021-04-24

Not the same very reasonable prices that first brought me here

"Very discouraged by how expensive ur items have gone up since JustFab began!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-04-25
A rep from JustFab, Member Services, has responded:

“Hello Sheila,

We aim to provide affordable products to our members, and we are saddened to hear that we have disappointed you. We value you as a member and your opinion is important to us. Our Member Services Team will contact you within 48 hours.

Best,
Jane”


Verified
5/5

2021-04-22

Happy

"I just love the uniqueness of all the styles and value for money... I would highly recommend. Just had me smiling and showing off my new shoes "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-04-23
A rep from JustFab, Member Services, has responded:

“Hi Rochelle,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality just for you!

Best,
Cathy”


Verified
5/5

2021-04-22

Fashionable

"I love JustFab, I find things that fit my trend and my style. Always get compliments from things I wear that are them. So happy!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-04-23
A rep from JustFab, Member Services, has responded:

“Hello Letitia,


Thank you for your wonderful review! Awesome to hear that you love our products and our styles. We promise to continue manufacturing unique designs and awesome styles for our valued members like you!

Best,
Bella”


Verified
5/5

2021-04-22

Love JustFab!

"Love how EVERYTHING is easy! ordering, skipping, and returns... and everything comes FAST!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-04-23
A rep from JustFab, Member Services, has responded:

“Hi Kamla,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Cathy”


Verified
5/5

2021-04-22

Great Finds

"Great deals varies choices to choose from. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-04-23
A rep from JustFab, Member Services, has responded:

“Hello Stephanie,

Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle”


Verified
5/5

2021-04-22

My first platform sandal

"They are gorgeous, fit perfectly. I really thought for 10$ they would be fall apart won't mention store. However they are very sturdy and for a heavier woman wearing them, I am not scared I will fall. Lol thanks justfab.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-04-23
A rep from JustFab, Member Services, has responded:

“Hello Twila,


We couldn't be any happier with this lovely feedback! Thank you for such an excellent review. We appreciate your time to share how satisfied you are with our products. We hope you have a nice day!

Best,
Bella