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202,294 reviews
4.45 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
5/5

2021-05-03

Great

"Found what I was looking for."

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Rep reply posted 2021-05-04
A rep from JustFab, Member Services, has responded:

“Hello Kim,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Nelle”


Verified
5/5

2020-01-04

a good buy

"I like the site setup and how the pictures are clear and the price is right, and how you can look at the different colors and sizes"

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Rep reply posted 2020-01-06
A rep from JustFab, Member Services, has responded:

“Hello Gloria,

Thanks for writing a review! Your comments regarding our website will help us know what we can do better. We hope you have Fabulous experiences with us in the future!

Best,

Daniel


Verified
5/5

2017-03-19

Fantastic Customer Service and Products

"Just Fab is just fabulous! Your products and customer service have been "on point " for years. I was a VIP in California and returned to that status when I re-located to Illinois. I plan to return to the west coast in 2 years and Just Fab will be with me!"

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Rep reply posted 2017-04-06
A rep from JustFab, Daniel.M, has responded:

“Hello Gloria,

Thanks for your awesome feedback! We always strive to provide stylish, affordable items for Fabshionistas like you!

XO,

Daniel”


Verified
5/5

2021-04-30

Better than expected, great deals on great products!

"I love being to be able to shop by phone here. So far everything I've bought has been wonderful. Especially, THE PRICE! You should try it."

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Rep reply posted 2021-04-30
A rep from JustFab, Member Services, has responded:

“Hello Jackie,

Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle”


Verified
1/5

2021-04-30

I'm over JustFab

"Shipping is crazy. Customer Service is a waste of time. Not a good selection. I am going to cancel my monthly account with them."

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Rep reply posted 2021-04-30
A rep from JustFab, Member Services, has responded:

“Hello Kimberly,

Thank you for sharing your feedback regarding our shipping and our customer service. We will contact you within 48 hours for further assistance.


Best,
Nelle


Verified
5/5

2021-04-30

Excellent service

"Fast and efficient, sale sales"

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Rep reply posted 2021-04-30
A rep from JustFab, Member Services, has responded:

“Hello Anna,

Thank you! We promise awesome deals and you can surely expect more, soon! This motivates us to do more, and we promise to keep our standard in service and style just for you!

Best,
Nelle”


Verified
5/5

2021-04-30

Excellent

"Loved what I bought.Enjoy it all."

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Rep reply posted 2021-04-30
A rep from JustFab, Member Services, has responded:

“Hi Sheryl,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Cathy”


Verified
5/5

2021-04-29

Everything fit!

"Didn’t know I’d built up such a credit! Had a ball buying shoes! Won’t need any for a long time. The purses I got look just as advertised and my leggings and jacket are terrific."

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Rep reply posted 2021-04-29
A rep from JustFab, Member Services, has responded:

“Hello Megan,

Thank you for sending your review! We're glad that your item fits perfectly! Your feedback is such an inspiration for us to provide good quality products.

Best,
Bella”


Verified
5/5

2021-04-29

Great job!

" Great items, delivered quickly, good follow-up!"


Rep reply posted 2021-04-29
A rep from JustFab, Member Services, has responded:

“Hello Liane,

Wow! Thank you for such an excellent review. We appreciate your time sharing how satisfied you are with how fast your order arrived. That is what we always aim for, your satisfaction.

Stay Awesome!

Best,
Bella”


Verified
5/5

2021-04-29

Perfect place to buy shoes for my size

"My experience was excellent find exactly what I wanted and will be buying more shoes I’m happy now "

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Rep reply posted 2021-04-29
A rep from JustFab, Member Services, has responded:

“Hello Alisha,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
5/5

2021-04-29

great customer service

"great customer service thank you"

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Rep reply posted 2021-04-29
A rep from JustFab, Member Services, has responded:

“Hello Bianca,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad”


Verified
2/5

2021-04-29

Sizes

"I was very upset with the lack of sizes for smaller feet. I ordered a size 7 in regular heels hoping they would fit fine and they were somehow not wide enough but were perfect size so I exchanged then and figured since they fit the first time I would just get a wide and they would be perfect. Wrongggg. They were to big and a 6.5 would be absolutely perfect but they don’t have that option. I check everyday because I would really love the shoe but they still have not put any in stock and I have no idea if they ever will. I am so disappointed "

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Rep reply posted 2021-04-29
A rep from JustFab, Member Services, has responded:

“Hello Hannah,

Thank you for your review. We are sad to hear that the size you want is out of stock and our fitting. Your feedback is essential to us. We will email you within 24 to 48 hours.

Best,
Clark”


Verified
5/5

2021-04-29

Perfection

"Great shipping, outstanding mdse, and unbelievable customer service"

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Rep reply posted 2021-04-29
A rep from JustFab, Member Services, has responded:

“Hello Bobbi,

Great! We are so fortunate to have members like you continuously spreading fantastic feedback about us. We also appreciate your continued support of our products and services. Thank you for choosing JustFab!

Best,
Bella


Verified
5/5

2021-04-28

Best Place to Shop For Shoes

"Ok, normally I wouldn't sho as frequently on JustFab. However, the deals JustFab has to offer are IRRESISTIBLE. I was looking for a travel bag for my trip this summer and I found some around $70 but wasn't trying to break the bank. I was just going to buy one at a Ross or a Marshalls. But when I got the email for buy any 2 from the listed items for $40 I hopped on it and purchased a travel bag and a pair of wedges for my trip! Because of the amazing deal I will continue to stay a loyal member with JustFab."

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Rep reply posted 2021-04-28
A rep from JustFab, Member Services, has responded:

“Hello Ashley,

Great! Thank you so much for your feedback! We are happy to know that you love the deals we offer! Expect more discounts and more promotional offers exclusive for our valued members like you!

Best,
Bella


Verified
5/5

2021-04-28

The east od shopping JUSTFAB

"Great experience! Quick and Easy!!!!"

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Rep reply posted 2021-04-28
A rep from JustFab, Member Services, has responded:

“Hello Jada,

Awesome! We love to hear you had a seamless shopping experience with us! This motivates us to do more, and we promise to keep our standard in service and style just for you!

Best,
Nelle”