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202,294 reviews
4.45 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
4/5

2018-04-30

You want it, they got it!

"I love the selections Justfab offers. I was looking for a pair of shoes and checked out with three. "

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Rep reply posted 2018-04-30
A rep from JustFab, Daniel.M, has responded:

“Hello Courtney,

Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.

XO,

Daniel


Verified
4/5

2021-02-21

Sunshine

"It's been just lovely. I can't complain."

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Rep reply posted 2021-02-21
A rep from JustFab, Member Services, has responded:

“Hello Rogena,


Wow! Thank you for sharing your awesome experience with us. That is what we always aim for your satisfaction!

Best,
Bella ”


Verified
1/5

2021-04-16

Very hard to get to them for return or tp cancel membership

"Very hard to get to them for return or tp cancel membership "


Rep reply posted 2021-04-17
A rep from JustFab, Member Services, has responded:

“Hello Dania,

We are sorry to hear if you are thinking of canceling your account. Our Member Services team will get in touch with you within 48 for further assistance.

Best,
Nelle”


Verified
1/5

2021-04-16

JustFab is a RIP OFF

"If I could give negative stars I would! Worse company I have ever dealt with!

"

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Rep reply posted 2021-04-17
A rep from JustFab, Member Services, has responded:

“Hello Emiliya,

Thank you for writing a review regarding your experience with us. We value your feedback. Our Member Services team will get in touch with you within 48 for further assistance.

Best,
Nelle”


Verified
4/5

2021-04-16

I enjoy the sales!!

"Sales are great. I just wish stock in my size was more plentiful. You sell out quickly. "

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Rep reply posted 2021-04-17
A rep from JustFab, Member Services, has responded:

“Hello Donna,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.


Best,
Nelle”


Verified
1/5

2021-04-16

The points are fraud

"Every month they take $34.95 and that is one point. You can not use the points on the app. You have to be on a computer but they do not tell you that. They use virtual assistants from overseas who turn your points into money that you can’t access; for instance. I had $359 taken equaling 9pts. Now I have 7 but it was done without my permission. I have yet to spend nothing while trying to access my taken funds. The site is set up to force you to spend money every time. "

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Rep reply posted 2021-04-16
A rep from JustFab, Member Services, has responded:

“Hello Tisha,

Thank you for writing a review! We are sorry to hear if you disliked our member credit usage policies! Our Member Services team will get in touch with you within 48 for further assistance.

Best,
Nelle”


Verified
5/5

2021-04-16

Great

"It took awhile to get everything straight but I got it"

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Rep reply posted 2021-04-17
A rep from JustFab, Member Services, has responded:

“Hello Letitia,

We honestly appreciate your feedback. We hope you will like your purchase and we hope to hear more from you in the future!

Best,
Bella


Verified
5/5

2021-04-16

Excellent

"I like shopping at Justfab"

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Rep reply posted 2021-04-16
A rep from JustFab, Member Services, has responded:

“Hi Marie,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Cathy”


Verified
5/5

2021-04-16

Great deals!

"Loved the deals! Cute shoes! "

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Rep reply posted 2021-04-16
A rep from JustFab, Member Services, has responded:

“Hi Tonya,

We appreciate your review! We definitely promise great deals and you can surely expect more, soon!

Best,
Cathy”


Verified
5/5

2021-04-16

Nice Shoes/ Nice Prices

"Found just what I was looking for at a great price."

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Rep reply posted 2021-04-16
A rep from JustFab, Member Services, has responded:

“Hello Jen,

Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle”


Verified
5/5

2021-04-15

I absolutely LOVE this website. The service is great , the merchandise is good quality, and the perks are awesome.

"I have never had a bad experience with Just Fab. Their service and quality are awesome."

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Rep reply posted 2021-04-16
A rep from JustFab, Member Services, has responded:

“Hello Gayle,

We couldn't be any happier with this lovely feedback! We hope you will always enjoy our items' convenience, quality, and affordability! Have a nice day!

Best,
Bella”


Verified
5/5

2021-04-15

Super cute

"Great products and great prices "

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Rep reply posted 2021-04-15
A rep from JustFab, Member Services, has responded:

“Hello Manda,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle”


Verified
5/5

2021-04-14

Always surprise me !

"Good style as always! Love it!"

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Rep reply posted 2021-04-15
A rep from JustFab, Member Services, has responded:

“Hi Juiyi,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Cathy”


Verified
5/5

2021-04-14

Sneakers

"The whole process was really excellent "

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Rep reply posted 2021-04-15
A rep from JustFab, Member Services, has responded:

“Hi Karen,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Cathy”


Verified
3/5

2021-04-13

Boot review

"Not a ton of selection of boots in my size :("

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Rep reply posted 2021-04-13
A rep from JustFab, Member Services, has responded:

“Hello Jennifer,

Thanks for writing a review! We are sorry to hear if you find our selection limited, especially in your size! We will contact you within 48 hours for further assistance.

Best,
Nelle