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202,294 reviews
4.45 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.67/5
Shipping & packaging:
3.79/5
Customer service:
3.67/5
Return/Replacement policy:
3.79/5
Featured Review


Verified
5/5

2021-03-13

Awesome

"I like shopping with them "

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Rep reply posted 2021-03-14
A rep from JustFab, Member Services, has responded:

“Hello Afusat,

Fantastic! Your feedback is such an inspiration for us to strive to provide a great shopping experience to our members.

Best,
Bella”


Verified
1/5

2021-03-12

I don't like

"First of all they took money and I didn't agree to it and put it on the saved account I want to use it and they took more money off my card I don't like the stuff that there is never if I do like something it's never in my size I don't want to shop from there ever again and I don't like the stuff "

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Rep reply posted 2021-03-13
A rep from JustFab, Member Services, has responded:

“Hello Andrea,

Thank you for writing a review! We are sorry to hear if you disliked our products. We will contact you within 48 hours for further assistance.

Best,
Nelle


Verified
5/5

2021-03-12

Great service!

"Always so helpful! love their styles "

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Rep reply posted 2021-03-13
A rep from JustFab, Member Services, has responded:

“Hello Aurora,

We love to hear that you love our great styles! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle”


Verified
5/5

2021-03-12

Amazingly Fabulous

"I received my items on time and they all fit the way they should."

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Rep reply posted 2021-03-13
A rep from JustFab, Member Services, has responded:

“Hello Sherna,

Thank you for giving us positive feedback! We are happy to know that your package arrived early. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle


Verified
3/5

2021-03-12

Newbie

"Nothing to tell at the moment"

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Rep reply posted 2021-03-12
A rep from JustFab, Cathy U., has responded:

“Hi Sharleen,

Thanks for writing a review and for making your purchase! We can't wait to hear feedback from you once you receive your order, we hope you like them!

Best,
Cathy”


Verified
5/5

2021-03-12

Justfab is selling excellence.

"My online shopping started in 2020; and dang I was scared. I found Justfab because I saw a pair of shoes I had to have; fear of products quality, using my plastic online and being able to reach customer services (real people that have an awareness of the company and don't hang up). I found quality in every JustFab products, I received informative answers from live customer services reps; this company wants me (ok all customers); to provide feedback on every order and the security used to protect my plastic (my cash) outstanding. So I'm writing this review because this is to good to keep to myself; if you want quality security and real people to help when your money has been spent but your order date has come and gone no worries with this company "Justfab" is selling Excellence."

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Rep reply posted 2021-03-12
A rep from JustFab, Member Services, has responded:

“Hi Dicie,

Thanks for your purchase and for giving us a 5-star rating! This motivates us to do more and we promise to keep our standard in service and quality just for you!

Best,
Cathy”


Verified
5/5

2021-03-12

Love the Quality of the Products

"Stylish , Good Quality, Awesome Prices.... I Love JustFab"

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Rep reply posted 2021-03-12
A rep from JustFab, Member Services, has responded:

“Hi Yvette,

We appreciate your review! We definitely promise great deals and you can surely expect more, soon!

Best,
Cathy”


Verified
5/5

2021-03-12

Perfection

"I had an outstanding experience with JustFab"

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Rep reply posted 2021-03-12
A rep from JustFab, Member Services, has responded:

“Hi Lauren,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Cathy”


Verified
5/5

2021-03-12

Spring Is In The Air

"I was so impressed with the quality of the jumpsuit I ordered!! It fits me perfectly. Spring I’m ready!"

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Rep reply posted 2021-03-12
A rep from JustFab, Member Services, has responded:

“Hi Brenda,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality just for you!

Best,
Cathy”


Verified
3/5

2021-03-11

Not so satisfied

"I did receive all the others but I got a completely different perfume for one."

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Rep reply posted 2021-03-12
A rep from JustFab, Member Services, has responded:

“Hello Lesley,

Thank you for writing a review! We are sorry to hear if you are unhappy with your purchase. For further assistance, our Member Services team will be contacting you within 48 hours.


Best,
Nelle”


Verified
5/5

2015-08-17

Love Justfab

"Love Justfab they have very nice and good quality shoes, clothes and purses and the order's arrive on time I'll keep shopping with them."

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Rep reply posted 2021-04-14
A rep from JustFab, Cathy U., has responded:

“Hi Damari,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Cathy”


Verified
1/5

2021-03-11

THEY ****

"THEY **** WILL CANCEL MY ACCOUNT WONCE ALL CREDITS ARE USED "

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Rep reply posted 2021-03-11
A rep from JustFab, Member Services, has responded:

“Hello Rhonda,

Thank you for writing a review regarding the cancelation of your account. We will contact you within 48 hours for further assistance.

Best,
Nelle


Verified
5/5

2021-03-10

Easy and fast

"It was easy to choose item and purchase. Glad you carry small size as 5. or 5.5

thank you
"

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Rep reply posted 2021-03-11
A rep from JustFab, Member Services, has responded:

“Hello Sylvia,

We're so pleased to know that you're completely satisfied with shopping with us! We’d love to continue providing great service to our valued members like you.

Best,
Nelle”


Verified
1/5

2021-03-10

Do not recommend

"I have had the WORST experience with JustFab. Missing orders , wrong order sent and then was unable to reorder what I actually ordered. Every time I talk to a representative I get a different story. Save your money and shop elsewhere. "

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Rep reply posted 2021-03-10
A rep from JustFab, Member Services, has responded:

“Hello Christine,

We are sorry to hear about your negative experience with your order and our Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you within 24-48 hours.

Best,
Chad”


Verified
5/5

2021-03-10

So far so good

"At this point, I've only placed my first order so I can't give a proper review."

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Rep reply posted 2021-03-10
A rep from JustFab, Member Services, has responded:

“Hello Kathy,

Thank you for choosing us! We appreciate your feedback. We hope that you'll enjoy your purchase!

Best,
Jane”