"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"I am always excited to purchase from JustFab and very pleased with the sale prices"
"I love the quality of the merchandise. The styles are awesome!"
“Hello Tara,
Thanks for loving the quality of our products! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!
Best,
Nelle”
"It did not take long for my order to be placed."
“Hi Kimberly,
We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!
Best,
Cathy”
"I actually don't remember ordering from JustFab, I thought I ordered from their sister site, ShoeDazzle, but they are virtually one and the same. I received an email about a sale with great prices. I saw a pair of shoes I thought I liked, but on further inspection, I realized they were textured, and I didn't care for that. While looking at those shoes, I saw another pair I really liked and added them to my cart. Since everything was on sale, I looked for another pair I wanted a replacement for, and I found the perfect one. I still have not received my order, but I don't think it is due to arrive until next week. I am confident both pairs will be exactly what I wanted for work, as planned."
“Hi Paulette,
Thanks for your purchase and for giving us a 5-star rating! We are so excited for you to receive your order. We hope you like them!
Best,
Cathy”
"Just fab has the worst service ever. "
“Hello Charlotte,
Thank you for the feedback! We are sorry to hear about the poor service you have experienced. We strive for 100% satisfaction so our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Jane”
"I’ve been trying to cancel my subscription for months but no help"
“Hello Alexsa,
We're sad that you are planning to end your VIP membership. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,
Bella”
"always perfect great customer service"
“Hi Gigi,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy”
"I've purchased from JustFab and only made a recent purchase because I forgot to skip the month. Generally, the clothing looks cute, but the material is poor. I used to love the items, but see they really don't wash well over time. Very disappointing and they make it nearly impossible to cancel the subscription. I would not recommend this to anyone."
“Hi Laurel,
Thanks for your effort in writing a review! We are sad to know that you are no longer happy with us. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"Always getting my shoes at a cheap price with great quality"
“Hello Evie,
Thank you for sharing your wonderful experience with us! We are happy that you are enjoying our products and satisfied with the quality of our items! May your days be awesome!
Best,
Jane”
"I did not run in to any issues when ordering my shoes, and the greatest part was I only got them for 10 dollars! How exciting is that!? I've been needing some wedges and JustFab had me covered. I knew I wouldn't find such a great deal anywhere else for such a great pair of shoes! I ordered them on Saturday and the estimated delivery is Tuesday! That's a lot faster than I expected.
Now, I just hope they're true to size, comfortable, and made well. I don't doubt it though. :)"
“Hello Sarah,
Fantastic! Thank you so much for your great feedback! We are happy to know that you love our products and the great deals we offer! Expect more discounts and awesome promotional offers exclusive for our valued members like you!
Best,
Bella”
"90% of the boots I was interested in were sold out in my size. This has happened nearly every time I browse the site. I’d probably have ordered more boots over this past winter but the ones I like were not available. I"
“Hello Lisa,
Thank you for writing a review! We are very sorry to hear that the boots in your size are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you within 24-48 hours to help you further.
Best,
Chad”
"Love Justfab! They are amazing product for a great price! They’re truly the bees knees "
“Hello Karen,
Thank you for your awesome feedback. It is our pleasure to be of service. It is our company’s aim to satisfy our customers. Hope you have a Fabulous day!
Love,
Rae”
"looked fun on internet. bought. arrived quickly. boots were even better then seen. "
“Hello Ilene,
Wow! Thank you for such an excellent review. We appreciate your time sharing how satisfied you are with how fast your order arrived. That is what we always aim for, your satisfaction.
Stay Awesome!
Best,
Bella
”
"I wanted to place an order through the website. After numerous times of encountering the error, I called the customer service line. Only to be hung up on three times with no help. The only agent that actually talked to me gave me nothing but the round around. Telling me that it was an issue on my cards’ end( I just used my cards on different transactions, both debit and credits) that he couldn’t help me place an order. How ridiculous. I’ve called years ago and been a client of JustFab in the pass and this was never an issue. After spending my time with him to no help and him just staying quiet I ended up making the purchase through the online app (where my card was no problem)."
“Hello Jessica,
Thanks for sharing your recent experience with us. We're sorry to hear that you're disappointed with the services provided by our Member Services team. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Bella”
"Fast, easy and convenient. Great prices and lots to choose from."
“Hello Katie,
Thank you for taking the time to share your awesome shopping experience with others! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad”
A rep from JustFab, Member Services, has responded:
“Hello Wendy,
We appreciate your review! We definitely promise awesome deals and you can surely expect more, soon!
Best,
Nelle”