"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"Right size and colors keep me going thanks "
"Great, fast delivery and safe."
“Hello Monigo,
It’s great to read your feedback about JustFab and we appreciate you taking the time to share your awesome experience! We aim to provide the best service to every member!
Best regards,
Chad”
"it was wonderful. I was a little disappointed that two styles that I liked were sold out of my size, but I found three cute pair that I cannot wait to get here!!!"
“Hello Sharon,
Wow! Great feedback! We sincerely appreciate it and we're always happy to hear that our members are happy. Your satisfaction is always our top priority here in JustFab. We're glad to hear that you enjoy your purchase. Hope you have a Fabulous day!
XO,
Kim”
"I just can't believe the quality for such a reasonable price! The sales are just perfect for my price range!"
“Hello Emily,
This motivates us to do more and we promise to keep our standard in quality and fit just for you! We will make sure to continuously create a unique style, high-quality, and affordable products that suit the needs of our valued members like you!
Best,
Nelle”
"Only if the shipping was faster. "
“Hello Kayla,
We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our shipping process. We value you as a member and want to make things right! Our Member Services Team will email you within 24-48 hours.
Best,
Chad”
"I ordered a pair of shoes a long time ago and they never arrived"
“Hi Luisa,
Thanks for your effort in writing a review! We are sad about the negative experience you had with your purchase. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"I had never received such a quick delivery from Just Fab as I did with this order. It came within two days after ordering with standard shipping. The quality of the items received was excellent. Love it! "
“Hello Saundra,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.
Best,
Daniel
”
"My discounts weren't applied. I was suppose to get $15 off- didn't happen. When I redeemed my 40% off it applied it to a sale item that they made full rice and applied it. I paid more for the item than what it was on sale."
“Hello Kirsten,
Thank you for writing a review! Sorry if you experienced some difficulties using your 40% off coupon. We’d love to assist you further and make things right. Our Member Services team will be contacting you within 24-48 hours.
Best,
Chad”
"I accidentally forgot to pass on my credit. There was nothing to choose from"
“Hello Chrissy,
Thank you for writing a review! We are very sorry to hear that the items you like are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you within 24-48 hours to help you further.
Best,
Chad”
"Shoes arrive right on time."
“
Hello Lisa,
Great feedback! We're extremely happy to hear about how satisfied you are with our products and services.
XOXO,
Clark
”
"It's easy to find the styles I like and the prices I want to pay. They ship quickly and if you have any issues with your order there is a hassle free return for something that fits better. I joined 3 months ago and have ordered every month so far!"
“Hello Melody,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad”
"I juat want to be a member not be hassled into accepting or declining my monthly offer so im not charged
"
“Hello Alyssa,
Thank you for writing a review! We appreciate you bringing this to our attention and we are sad to know that you are not pleased with how our VIP program works. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad”
"I dont have a lot to say but I have no complaints. Love the prices and choices."
“Hello Alicia,
Thank you for taking the time to share your awesome shopping experience with others! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad”
"Only complaint I have it’s when you return something they don’t reimburse your money to your bank account/credit card or any way you pay, instead they give you a store credit and it **** be because if there’s a promotion going you can not use that credit along with the promo. You gotta choose either one. Very convenient for them but not a deal for us!!!
Apart from that prices are great and shoes are great too. "
“Hello Dora,
Thanks that you like our products! We are sorry to hear about your negative experience with our return process and credit system. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you within 24-48 hours.
Best,
Chad”
"I purchased six pairs of flats for $5.00 each. All the shoes were superior quality and snazzy. Each pair had it's own special Ta Dah!!!! Some had bling bling and others had fluffy puffs. I'm so excited adding these shoes to my wardrobe. What else can you do during the pandemic but shop. At $5.00 a pair I was able to stock my closet and send a couple of pairs as gifts to a friend. "
“Hello Paulette,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!
Best regards,
Chad”
A rep from JustFab, Member Services, has responded:
“Hi Tenishia,
We love your wonderful review! We aim to provide you with products that are not just best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Cathy”