"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"They had the sale price marked as $15 but when I went to check out they had it marked as $20 off the original price for a cost of $29.99 (or something close to that, I can't remember the exact price). I ended up getting them anyway as I had forgotten to skip for the month as my father had passed away and was charged the $39.99 monthly fee. I think I will be ending my membership soon."
"I've been happy with my purchases. I just don't like having to log in every month between the 1st to the 5th. "
“Hello Sandra,
Thanks that you like our products! We are sad to know that you are not pleased with how our VIP program works. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad”
"Everything is as stated & described. First pair $10. 5-Star customer service. Super easy returns with very little to no questions asked & I love the VIP Program which lets you skip month(s) at a time, if you want. Works for me with today's financial climate being so inconsistent. Justfab has groomed themselves & listened to what women want & need from product to customer service & everything in between. I'll shop here any day over going into a store. Most importantly, super fast shipping! Keep smashing it JF"
“Hello Liane,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad”
"I love the boots & i love how fast the orders come"
“Hello Tizsonia,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!
Best regards,
Chad”
"Very friendly in terms of affordability in price but adorable and admirable out fit,great products."
“Hello Julie,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad”
"❤️❤️❤️ I like the boots ❤️❤️❤️"
“Hello Rocio,
Thank you for taking the time to share your awesome experience with others! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!
Best regards,
Chad”
"I love the experience of getting what love and saving money."
“Hello Cecilia,
We appreciate your positive review! We definitely promise awesome selections and you can surely expect more, soon!
Best,
Nelle”
"I love all my shoes i get from justfab...wonderful"
“Hello Tonya,
Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle”
"auto charge no reminders + shifty discounts. Over it "
“Hello AY,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle”
"Every pair of shoes boots etc. Is exceptional. All are true to size and comfort. I love justfab. Delivery time exceeds expectations. Even in the midst of the world pandemic orders are received in a timely fashion. I truly appreciate justfab."
“Hello Juneame,
We are happy to know that you love your purchase and you received it on time. Thank you so much for such nice feedback!
Best,
Bella”
"I’m super excited about my order. The site was easy to navigate and fun. I’m looking forward to ordering again. "
“Hello Jammie,
Thank you for writing a review. We always like hearing from our members. We are excited for you to receive your order. We hope you'll like it and looking forward to receiving feedback from you.
Best,
Nelle”
"they do very well at making sure i am satisfied with what i have."
“Hi Juli,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Cathy”
"Everything is perfect fits to the tee I am so happy with all my boots purses and sandles house shoes I dont know where I would shop if it wasn't for Justfab"
“Hello Cherri,
Thank you for taking the time to share your product experience with others. We’re glad you’re enjoying your purchase!
Best,
Daniel
”
"Such a wonderful experience "
“Hi Raven,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy”
"They don't show you the real price and then take what they want from your credit card once you put how to make a purchase for the price you first seen"
“Hi Lygeia,
Thanks for your effort in writing a review! We are sad to know that you are unhappy with our pricing. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
A rep from JustFab, Member Services, has responded:
“Hello Wendy,
We are sad to know that you are not pleased with how our credit system works and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad”