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202,320 reviews
4.40 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.06/5
Chance of future purchase:
3.74/5
Shipping & packaging:
3.84/5
Customer service:
3.70/5
Return/Replacement policy:
3.83/5
Featured Review


Verified
5/5

2021-02-05

Just loved

"I loved the quality and how the product looks like."

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Rep reply posted 2021-02-06
A rep from JustFab, Member Services, has responded:

“Hello Marcia,

Thanks for sharing your excellent shopping experience with us! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.

Best,
Nelle”


Verified
5/5

2021-02-04

"It is cool! Especially some of the perks when purchasing. Thank you!"

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Rep reply posted 2021-02-06
A rep from JustFab, Member Services, has responded:

“Hello Akhter,

Lovely feedback! We sincerely appreciate it and we are always happy to hear that our members are satisfied. Hope you have a wonderful day!

Best,
Jane”


Verified
5/5

2021-02-04

Fantastic!

"Very happy with the experience I've had here."


Rep reply posted 2021-02-06
A rep from JustFab, Member Services, has responded:

“Hello Heather,

Thank you for your lovely review! We sincerely appreciate it and we’re always happy to hear that our members are satisfied. I hope you have a great day!

Best,
Jane”


Verified
5/5

2021-02-04

Style and fashions

"JustFab has the most stylish shoes, handbags and accessories at great prices."

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Rep reply posted 2021-02-06
A rep from JustFab, Member Services, has responded:

“Hello Doris,

Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle”


Verified
5/5

2021-02-04

Met my expectations.

"Quick delivery of the items. Shoes were as pictured and fit accordingly. Overall, really happy."

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Rep reply posted 2021-02-06
A rep from JustFab, Member Services, has responded:

“Hello Angel,

Thank you so much for the awesome feedback! We are happy to know that you had a great experience and love our products and services! Have a fabulous day!

Best,
Jane”


Verified
5/5

2021-02-04

JustFab is just that...FAB!!!

"Always great assortment of on trend items at reasonable prices. This size guide is spot on, too. Processing and shipping is very fast. Love shopping this site! Thanks. :)"

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Rep reply posted 2021-02-06
A rep from JustFab, Member Services, has responded:

“Hello Joan,

Thank you so much for the awesome feedback! We are happy to know that you had a great experience and love our products and services! Have a fabulous day!

Best,
Jane”


Verified
1/5

2021-02-04

Shipping taking to long

"I ordered a pair of shoes and 2 purses 30 days ago, i havent gotten the package yet. "

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Rep reply posted 2021-02-05
A rep from JustFab, Member Services, has responded:

“Hello Janin,

Thank you for writing a review. We are sorry to hear if you are unhappy with our shipping services! We will contact you within 48 hours for further assistance.

Best,
Nelle”


Verified
5/5

2021-02-04

Knowledgeable Customer Service

"I was puzzled about my membership charges but had it clearly explained by the Rep. We even discovered I had an unused store credit from last year. "

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Rep reply posted 2021-02-06
A rep from JustFab, Member Services, has responded:

“Hello Angela,

Thanks for writing a review! JustFab promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!

Best,
Nelle”


Verified
5/5

2021-02-04

Awesome

"I just love everything they have and that they do keep up the good work."

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Rep reply posted 2021-02-06
A rep from JustFab, Member Services, has responded:

“Hello Miaosha,

Lovely feedback! We sincerely appreciate it and we are always happy to hear that our members are satisfied. Hope you have a wonderful day!

Best,
Jane”


Verified
5/5

2021-02-04

Love just Fab!

"Easy-to-use, great deals, sent before due date. Very impressive. "

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Verified
2/5

2021-02-04

Confusion

"The entire process was very confusing, the ad for the boots and the VIP Was misleading I did get a discount but not the one that was advertised. "

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Verified
5/5

2021-02-04

Good prices

"I purchased some good buys"

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Verified
5/5

2021-02-04

First time

"Pretty easy and I like the looks waiting on my first order hope the fit is right "

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Rep reply posted 2021-02-04
A rep from JustFab, Member Services, has responded:

“Hi Dora,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Cathy”


Verified
5/5

2021-02-04

Customer service was really helpful!

"Customer service was really helpful with my order questions! They helped both time I called! Answered my questions and solved my problems! "

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Rep reply posted 2021-02-04
A rep from JustFab, Member Services, has responded:

“Hi Grace,

We love you and your wonderful review! Our mission is you, and we are so glad to know that you are satisfied with the help that was given. We are excited for you to receive your order!

Best,
Cathy”


Verified
5/5

2021-02-03

Great Shopping

"I always find great sales and great footwear. Excellent shopping experience."

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Rep reply posted 2021-02-04
A rep from JustFab, Member Services, has responded:

“Hello Bettye,

Thanks for sharing your excellent shopping experience with us! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.

Best,
Nelle”