"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"I placed an order on January 18th as of January 27th it still hasn’t been shipped. "
"Amazing quality, fit, and pricing! "
“Hello Hardin,
Thank you for sending your review! We're glad that your item fits perfectly! Your feedback is such an inspiration for us to strive more in providing products with good quality.
Best,
Bella”
"I just wish that some shoes were not so expensive."
“Hi Hannah,
Thanks for writing a review and for making your purchase! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"I love the style of shoes justfab offers. Let's not forget about the fast shipping."
“Hello Shawntae,
Great! We are so fortunate to have members like you who continuously spreading awesome feedbacks about us. We also appreciate your continued support of our products and services. Thank you for choosing JustFab!
Best,
Bella ”
"Justfab sends me special deals via email almost every day. That may seem like a lot but I have been trying to stock up on shoes; so paying 60-70% off is awesome. Their buy one pair of shoes for $10 roped me in but I am so glad I kept my membership! Shipping was quick and the quality is top tier."
“Hello Lyons,
Fantastic! Thank you so much for your great feedback! We are happy to know that you love our products and the great deals we offer! Expect more discounts and awesome promotional offers exclusive for our valued members like you!
Best,
Bella”
"Great experience, shoe selection is limited right now. Wish they had more mules.
"
“Hello Paula,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
”
"Love the selection and deals. "
“Hello Karen,
This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, affordable, and high-quality products for our valued members like you!
Best,
Nelle”
"I have bought 3 pair boots from here absolutely love them "
“Hello Melissa,
Thank you for the positive feedback! We are happy to know that you love all our products.
Best,
Nelle”
"Every item i have ordered has been awesome
"
“Hi Shawn,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Cathy”
"I feel the items are a bit overpriced for what you get. "
“Hello Keren,
Thanks for sending your review! We will be sending you a private message within 48 hours to discuss further your pricing concerns.
Best,
Bella
”
"I have my friends asking where I purchased my shoes and they don’t believe me especially when I tell them the price I paid! I got my sister, mom and best friend hooked on justfab. "
“Hello Abdalla,
We appreciate your feedback. Thank you for sharing your awesome experience with us. We will continue to keep our pricing as reasonable as we can for our valued members like you! Enjoy your day!
Best,
Bella”
"I really love the kinds of variety of shoes that you have in "
“Hi Maria,
We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!
Best,
Cathy”
"Really hit or miss with the web page as they post things that aren't even for sale or the wrong colors etc, inventory and the new shipping system ****!!! It is never correct anymore, packages stay stagnate for days at a time. Way to many hands in the pot and a bit creepy during a pandemic that my package makes several extra stops now.... If I wasn't so vested as a Diamond Elite Member and the prices I would probably not shop here anymore....plus I have been asking for TWO years to have my account fixed as I can only review shoes and not all the tons and tons fo clothing I get from there to feature in my blog...defeats the whole point of putting it into my outfit of the days etc..... HARD to be their customer feel like I am always telling them how to fix things and CORPORATE NEVER RESPONDs!!! Not once yet in TWO years have I gotten a response back....."
“Hello Tammy,
Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!
JustFab Member Services”
"I received an email on December 28th that my package was shipped-well, I am still waiting! It is a pair of boots so by the time they get here winter will be practically over!!! It is very frustrating."
“Hello Pamela,
Thank you for writing a review. We are sorry to hear if you are unhappy with our shipping services! We will contact you within 48 hours for further assistance.
Best,
Nelle
”
"You never have my color or size in stock Also hard to canel Im trying to canel now and I paid for some boot on back order will I get them once they come in "
“Hello Sandra,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle”
A rep from JustFab, Member Services, has responded:
“Hello Amanda,
Thank you for writing a review. We are sorry to hear if you are unhappy with our shipping services! We will contact you within 48 hours for further assistance.
Best,
Nelle”