"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"All items were gifts, and recipients were very happy."
"Very great quality items at an affordable price.."
“Hi Erlene,
We love your wonderful review! We aim to provide you with products that are not just best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Cathy”
"The website is very easy to find shoes boots etc and checkout "
“Hi Lisa,
We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!
Best,
Cathy”
"I’ve had items in my cart for three months. I finally placed my order last night and today everything is on sale. Apparently the sale started yesterday but it wasn’t on sale when I purchased the items at full price. "
“Hi Sarah,
Thanks for your purchase and for sharing your feedback on our deals and pricing! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"For over a week, I’ve checked everyday multiple times a day for a specific few items that they NEVER seem to have in stock in my size. Just gets kind of annoying. "
“Hi Haili,
Thanks for your effort in writing a review! We are sad about the negative experience you had with our styles and selections. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"I had an amazing experience justfab is very reasonable on prices..."
“Hi Jocasta,
We appreciate your review! We definitely promise awesome deals and you can surely expect more, soon!
Best,
Cathy”
"When I got my shoes I was so surprised that they came earlier than I expected and I was amazed.... And they fit great for the outfit I got with my shoes"
“Hello Quintina,
On behalf of all of us at JustFab, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback amongst our team. Cheers!
Best regards,
Chad”
"I was so happy to get not one but two pairs of boots for such small price. I’m usually not a shopper for myself unless I’m absolutely in need and I just couldn’t hold back on these prices. Thank you JustFab! "
“Hi Olivia,
We appreciate your review! We definitely promise awesome deals and you can surely expect more, soon!
Best,
Cathy”
"I have compliments of the shoes"
“Hi Aryam,
Thank you for such a wonderful review! It's so great to know that you are satisfied with us and love the items that you have received. You can surely expect great styles on the website!
Best,
Cathy”
"Just Fab shared a photo of something I put on my wish list and I was happy to purchase it! "
“Hello Valerie,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad”
"I love Justfab! Their products are great. My daughters and I love their shoes. Fast delivery and returns are super easy as well. I would recommend them to anyone."
“Hello Brooke,
It’s great to read your feedback about JustFab and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
XO,
Ivy”
"Everything I have purchased so far has been great. The only issue I have is sometimes the casual shoes are cut a little smaller than the dress shoe or boot. I am a size 8 and the next time I get casual shoes, I will probably go for the 8.5"
“Hello Heather,
Thanks that you like our products! We are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad”
"I had no problems at all when ordering on this site. It was a quick and easy process and I am very satisfied. "
“Hi Nyree,
We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!
Best,
Cathy”
"I was looking for sandals, didn't find any I liked."
“Hi Grisel,
Thanks for writing a review on our selections and for making your purchase! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"My order has been placed on hold pending manual review, called customer service twice. The first time the woman couldn’t tell me why more order was in hold, but reassured me that I would not lose out on the products I orders since they had been allocated to my order even though it’s on hold. When I asked the reason my order was in hold (I’ve been e member since 2016), the call was disconnected. The second time I called customer service the guy told me that the order was on hold to verify my shipping and billing address (which is the same). I placed an order a few days prior and it went through just fine. I ordered the merch to get here in time for a trip that’s coming up and it’s frustrating that no one can explain why this order is on hold. There is nothing wrong with my address. I will be cancelling this membership. "
“Hello Alana,
We are sad to know about the negative experience you had with your order and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad”
A rep from JustFab, Member Services, has responded:
“Hi Susan,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Cathy”