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202,320 reviews
4.41 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.06/5
Chance of future purchase:
3.74/5
Shipping & packaging:
3.84/5
Customer service:
3.70/5
Return/Replacement policy:
3.83/5
Featured Review


Verified
3/5

2021-01-24

Boots were too small and can’t get exchange!

"Problem with exchange, was told I’d receive it but nothing yet "

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Rep reply posted 2021-01-25
A rep from JustFab, Member Services, has responded:

“Hi Ivy,

We appreciate your feedback on the fit of your purchase! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy”


Verified
4/5

2021-01-24

Very Good

"Everything I've purchased so far I'm well pleased "

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Rep reply posted 2021-01-25
A rep from JustFab, Member Services, has responded:

“Hello Shirley,

Thank you for taking the time to share your product experience with others. We’re glad you’re enjoying your purchase!

Best,

Daniel


Verified
5/5

2021-01-24

"It's been good so far I hadnt got them yet well let you now how feel when I get them "


Rep reply posted 2021-01-25
A rep from JustFab, Member Services, has responded:

“Hello Annette,

We strive to provide all our members with excellent service! Thanks for the amazing review!

Best,

Daniel


Verified
5/5

2021-01-24

"I always have no problems ordering!"

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Rep reply posted 2021-01-25
A rep from JustFab, Member Services, has responded:

“Hello Bernadette,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
5/5

2021-01-24

Loved

"Great shoes!!! Good quality "

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Rep reply posted 2021-01-25
A rep from JustFab, Member Services, has responded:

“Hello Tabatha,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
5/5

2014-10-19

Perfection

"JustFab is the perfect place to get fashionable clothes, shoes, and other accessories for a affordable price. I have never been disappointed."


Verified
5/5

2021-01-24

It was great

"I got the boots that I've been wantimg for a long time for a very good price. "

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Rep reply posted 2021-01-25
A rep from JustFab, Member Services, has responded:

“Hello Jennifer,

Thanks for your awesome feedback! We always strive to provide stylish, and affordable items for our valued members like you! Have an awesome day!

Best,

Daniel


Verified
5/5

2021-01-24

T Shirts

"I not gotten my order yet but so far what have ordered is great"

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Rep reply posted 2021-01-25
A rep from JustFab, Member Services, has responded:

“Hi LeLisa,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Cathy”


Verified
5/5

2021-01-24

Loved it

"Absolutely easy and fast. "

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Rep reply posted 2021-01-25
A rep from JustFab, Member Services, has responded:

“Hello Alicia,

We strive to provide all our members with excellent service! Thanks for the amazing review!

Best,

Daniel


Verified
5/5

2021-01-24

Great online shopping

"Ordered several shipments they all game in timely manner "

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Rep reply posted 2021-01-25
A rep from JustFab, Member Services, has responded:

“Hi Terri,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Cathy”


Verified
5/5

2021-01-23

Love the quality of their shoes and clothes♥️

"Great customer service and fast delivery ♥️"

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Rep reply posted 2021-01-25
A rep from JustFab, Member Services, has responded:

“Hi Chonita,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality just for you!

Best,
Cathy”


Verified
5/5

2021-01-23

Great

"Wonderful every shoes are beautiful it fits well and nice. Thanks"

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Rep reply posted 2021-01-25
A rep from JustFab, Member Services, has responded:

“Hello Shari,

We are happy your items are a perfect fit! Hope you have an awesome day! We are glad you are enjoying our products!

Best,

Daniel


Verified
5/5

2021-01-23

Great shoes!!!

"Really comfortable and look great"

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Rep reply posted 2021-01-25
A rep from JustFab, Member Services, has responded:

“Hello Amanda,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
5/5

2021-01-23

Review

"Justfab delivers such amazing shoes! I loved all of my pairs :)"

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Rep reply posted 2021-01-25
A rep from JustFab, Member Services, has responded:

“Hello Haifa,

Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy with our products. Have an awesome day!

Best,

Daniel


Verified
1/5

2021-01-23

My shoes never arrived

"I’ve been trying to get in touch with customer service, but so far, no luck. According to the tracker, my shoes have been shipped to my destination multiple times ... but have been shipped away each time they arrive in my city. I’m not sure what’s going on, but it’s been over month, and they are still being shipped to multiple cities."

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Rep reply posted 2021-01-24
A rep from JustFab, Member Services, has responded:

“Hello Madison,

We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.

Best,
Chad”