"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"I thought I would have a long term experience with the site but it looks like I’ll not since they take more than three days to to shipping the products "
"Got an e-mail for boot sale and ordered another pair. Could not pass up the price. This makes about 9 pairs of boots from Just Fab. I'm running out of closet space but love every pair!"
“Hello Mary,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad”
"All around awesome.. my order went through promptly, and I had it within four days of ordering it.. and I have to say..."
“Hello Kymberley,
Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle”
"I have been with JustFab for some years now and I love it. I love the selection of shoes and the sale prices. Whenever I have to call, which is not often, everyone is very professional. "
“Hi Tia,
Thank you for such a wonderful review and loyalty! Expect to see more variety of styles on the website soon!
Best,
Cathy”
"Excellent on line service. Easy to navigate through when ordering."
“Hi Nila,
We love your wonderful review! We always want to make sure that the website is as friendly as possible to make your shopping experience easy. It’s a goal met for us knowing that you are satisfied!
Best,
Cathy”
"Haven't received the order. No updates since the 9th. CANCEL MY MEMBERSHIP AND REFUND MY MONEY ASAP"
“Hi Cynthia,
We appreciate your feedback on your shopping experience with us! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"I love the quality of shoes I get from justfab!! Never over pay, ever."
“Hello Laura,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle”
"I ordered some boots and the delivery date was for the 21st of January and now it is saying estimated delivery date January 27th! What the hell!?!?"
“Hello April,
We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad”
"Being a male its hard to find shoes my size and cute ones at that. They had it all for me. Thank you!"
“Hello Frankie,
Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle”
"I don’t like that I pay monthly for a membership and still have to pay for shipping. So what is the point. Also how you ended up with my new debit card info without me putting it into your system? "
“Hello Khale,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
”
"In addition to delivering the order fast, the products are wonderful."
“Hi Alcione,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy”
"Quick easy and great prices! "
“Hello Katrina,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Rest assured we will continuously create more sizes and the highest quality products to choose from. Have a great day!
Best,
Nelle”
"Haven't received it when the email said I would "
“Hello Selina,
Thank you for writing a review! We are sorry to hear if you haven't received your order yet. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle”
"I needed better shoes so i tried justfab and i can't help going back for more they are great! Good shoes and soo comfy "
“Hello Lisa,
Thanks for sharing your excellent shopping experience with us! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.
Best,
Nelle”
"Haven't received my package yet (order almost a month ago) , no updates when trying to track your package , my last update was Jan 4th , understand with covid it may take longer to get your stuff but I have order other things fron different apps and doesn't take almost forever to get your stuff .. maximum 2 weeks (if delays expected) "
“Hello Bryanda,
Thank you for writing a review. We are sorry to hear if you are unhappy with our shipping services! We will contact you within 48 hours for further assistance.
Best,
Nelle”
A rep from JustFab, Member Services, has responded:
“Hello Bianca,
We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad”