"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"It was great, gave me a wonderful selection and I picked the ones I wanted and it was so easy "
"I ordered some fabulous brown booties! I’m so excited for them to arrive! Love the New VIP deal! "
“Hello Nadia,
Thank you so much for your wonderful review! We’re happy to hear that you ordered some fabulous brown booties and that you’re excited for them to arrive. There’s nothing quite like a new pair of shoes to elevate your style, and we can’t wait for you to experience them! We’re also glad you love our new VIP deal! We designed this program to provide our loyal members with exclusive benefits
Best,
Allison ”
"The guidelines are you can cancel orders not shipped. Place an order cancel within 15 minutes. They said it couldn't be done. Lied to me"
“Hello Lakinsey,
Thank you for bringing this issue to our attention. We're truly sorry to hear about your experience regarding your order cancelation. We understand how frustrating it must be to feel that you were misinformed about our cancelation policy. Our goal is always to provide clear and accurate information, and we apologize if that wasn’t the case for you. We’ll be sending you a private message now, so we can get this addressed as soon as possible.
Best,
Allison ”
"Very easy to buy, wide variety of clothes and shoes. Rewards- Credits never expired and very good deals."
“Hello Krizz,
Thank you so much for your wonderful review! We’re happy to hear that you found our website easy to navigate and that you enjoyed the wide variety of products we offer. We work hard to curate a selection that caters to different tastes and styles, so it’s rewarding to know that you appreciate it. We’re also glad that our rewards program has been beneficial for you.
Best,
Allison”
"Very user friendly and great products at great prices"
“Hello Anthony,
Thank you so much for your wonderful feedback! We’re pleased to hear that you had a great experience with us. It’s always our goal to provide a user-friendly shopping environment, and we’re glad that you found our site easy to navigate. We also take great pride in offering competitive prices, and it’s rewarding to know that this resonated with you.
Best,
Allison ”
"Easy to order, but still waiting to receave/examin the product!"
“Hello Mamdouh,
Thank you for reaching out to us and for sharing your thoughts! We’re glad to hear that you found the ordering process easy, but we completely understand your anticipation as you await the arrival of your product. We know how exciting it is to shop for new items, and we strive to ensure that every order is processed and shipped as quickly as possible. We’ll be sending you a private message now, so we can get this addressed as soon as possible.
Best,
Allison ”
"Great service had an amazing experience "
“Hello Rita,
Thank you for taking the time to share your wonderful experience with us! We’re so glad to hear that you had an amazing time shopping with JustFab and that our service met your expectations. Your positive feedback truly means everything to us!
Best,
Allison ”
"I received a first time buyer offer , Loved it!"
“Hello Jonielle,
Thank you so much for sharing your wonderful experience with us! We’re happy to hear that you took advantage of our first-time buyer offer and loved it. It’s always exciting to welcome new members to the JustFab family, and we aim to provide great deals that make your shopping experience even more enjoyable.
Best,
Allison ”
"Been a member since 2008.
Only downside is the shipping price and in Canada the exchange rate "
“Hello Sheri,
Thank you for being a loyal JustFab member! We truly appreciate your continued support and are glad to hear that you value the quality of our products. However, we understand your concerns regarding shipping costs and the exchange rate in Canada. We always strive to keep our prices competitive while maintaining the high quality that our members expect. We value your feedback and are committed to addressing these matters, so we will be sending you a private message shortly.
Best,
Allison ”
"every experience is awesome with justfab. the selection of clothes, shoes, and accessories cannot be matched! returns are always a breeze and I am always happy with the quality of each purchase."
“Hello Adrienne,
Thank you so much for taking the time to share your positive experiences with JustFab! We are glad to hear that you’ve consistently enjoyed your shopping journey with us. We take great pride in offering a diverse selection of stylish products, shoes, and accessories, and it’s rewarding to know that you find our collection unmatched.
Best,
Allison ”
"Great prices for great styles "
“Hello Andrea,
Thank you for your enthusiastic feedback! It’s always wonderful to know that our members appreciate the great prices and stylish options we offer. At JustFab, we work hard to curate a collection that combines quality and affordability, and it’s rewarding to know that you’re enjoying the styles we provide.
Best,
Allison ”
"Haven’t been disappointed with a purchase yet"
“Hello Monique,
Thank you so much for your kind feedback! We’re pleased to hear that you’ve always been satisfied with your purchases. It means a lot to us to know that we’re consistently meeting your expectations and providing you with quality products. Your loyalty and trust are incredibly important to us, and we strive to ensure that every shopping experience you have with us is a positive one.
Best,
Allison ”
"Easy website to go through"
“Hello Bridget,
Thank you for your wonderful feedback! We’re so happy to hear that you find our website easy to navigate. Providing a smooth and user-friendly experience is one of our top priorities, and it’s great to know that our efforts are making a positive impact.
Best,
Allison ”
"This is a pretty cool site. And you can pause your membership and still shop. "
“Hello Eternity,
Thank you for your wonderful feedback! We strive to create an enjoyable shopping experience for all our members, and it’s great to know you’re finding the website user-friendly. We’re also glad that you appreciate the flexibility of pausing your membership while still being able to shop. We designed this feature to give our members more control over their shopping experience, and it’s so rewarding that it’s resonating with you.
Best,
Allison ”
"The shoes are very high quality. I just love the low prices too. "
“Hello Crystal,
Thank you for your wonderful feedback! We’re glad to hear that you consider us the greatest shoe store ever! It truly makes our day to know that you appreciate the high quality of our shoes as well as our competitive pricing. Your kind words mean a lot to us.
Best,
Allison ”
A rep from JustFab, ACavantechstyle, has responded:
“Hello Theresa,
Thank you so much for your positive review! We’re glad to hear that you had a great experience shopping with us. It’s rewarding to know that you enjoyed the selection we offer and found the process easy and enjoyable. We strive to curate a diverse range of products to cater to different styles and preferences, so your feedback truly means a lot to us.
Best,
Allison ”