ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

202,342 reviews
4.55 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.13/5
Chance of future purchase:
3.87/5
Shipping & packaging:
3.96/5
Customer service:
3.84/5
Return/Replacement policy:
3.95/5
Featured Review


Verified
5/5

2024-10-09

Good!

"Good so far, waiting for my boot!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-09
A rep from JustFab, ZethB, has responded:

“Hello Alessandra,

Thank you for your feedback! We’re glad to hear that everything has been good so far. We always like hearing from our members and we are excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth”


Verified
5/5

2024-10-08

Great!

"I love the variety that JustFab offers. The prices are very nice and the quality is really nice also. I don’t order a lot but when I need good quality shoes, JustFab has what I need and at great prices for my budget."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-09
A rep from JustFab, ZethB, has responded:

“Hello Sandra,

Thank you for your wonderful feedback! We’re happy to hear that you love the variety JustFab offers and that our prices and quality meet your expectations. It’s great to know that you can rely on us for good quality shoes that fit your budget. Your satisfaction is important to us, and we appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2024-10-08

Idk

"I found something so cute and I saw it in my size 5.5 and with it being only $10! I just had to get it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-09
A rep from JustFab, ZethB, has responded:

“Hello Kaitlyn,

Thank you for sharing your excitement! We’re happy to hear that you found something so cute in your size for only $10! It’s always great to snag a fantastic deal. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2024-10-08

Great

"It was great and fast. I was surprised that the order got home fast "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-09
A rep from JustFab, ZethB, has responded:

“Hello Miriam,

Thank you for your feedback! We’re glad to hear that your experience was great and that your order arrived quickly. We strive to ensure timely delivery, and it’s wonderful to know we met your expectations. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2024-10-08

"Exelente servicio,muy buenos los productos y envío rápido "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Likelihood of customers making future purchases

Rep reply posted 2024-10-09
A rep from JustFab, ZethB, has responded:

“Hola Rosalinda,

¡Gracias por tus comentarios! Nos alegra saber que tuviste una excelente experiencia, que nuestros productos te parecieron muy buenos y que apreciaste el envío rápido. Tu satisfacción es nuestra prioridad y agradecemos el tiempo que dedicaste a compartir tu experiencia.

Atentamente,
Zeth”


Verified
3/5

2024-10-03

Not My Style

"I'm sure your fashion style meets many customers preferences, but as for me, it's just not my style. However, I did find some shoes that were. Just wish more businesses carried my size, 11 1/2. Yep, the original big foot. Lol. Had to settle for a size 12. I hope their comfortable. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-10-05
A rep from JustFab, ACavantechstyle, has responded:

“Hello Patricia,

Thank you for taking the time to share your thoughts with us! We appreciate your honesty, and while we're sorry to hear that our fashion style didn’t quite match your taste, we're glad you found some shoes that you like! We understand the challenge of finding the right sizes, especially when it comes to specific styles. We are always working to expand our offerings and ensure we cater to a wide range of sizes and styles, so your feedback is invaluable to us. We will send you a private message right away to address this promptly.

Best,
Allison ”


Verified
5/5

2024-10-08

Great

"Quick delivery, good quality shoes. "


Rep reply posted 2024-10-08
A rep from JustFab, ACavantechstyle, has responded:

“Hello Michael,

Thank you so much for your wonderful feedback! We’re pleased to hear that you had a great experience with us. Quick delivery and quality are top priorities for us, and it’s rewarding to know that we met your expectations. We take pride in offering shoes that not only look good but also feel great to wear. Your satisfaction means a lot to us!

Best,
Allison ”


Verified
5/5

2024-10-07

Best Buy In Town

"Always a good choice and very sensible pricing "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-08
A rep from JustFab, ACavantechstyle, has responded:

“Hello Jean,

Thank you so much for your wonderful feedback! We’re pleased to hear that you consider us the best buy in town. We work hard to provide quality products at sensible prices, so it’s great to know that our efforts are appreciated.

Best,
Allison ”


Verified
4/5

2024-10-07

Decent order experience

"Pretty straightforward, efficient ordering experience. Error with promotion offered though. "


Rep reply posted 2024-10-08
A rep from JustFab, ACavantechstyle, has responded:

“Hello Bryn,

Thank you for sharing your feedback about your recent order experience. We’re glad to hear that the ordering process was straightforward and efficient for you. However, we sincerely apologize for the error you encountered with the promotion offered. We understand how important it is for our members to receive the benefits they expect, and we regret any confusion or inconvenience this may have caused. We’ll be sending you a private message now, so we can get this addressed as soon as possible.

Best,
Allison ”


Verified
5/5

2024-10-07

Great Fit and Look

"I realy liked my 1st pair of Boots, everything was perfect and arrived quickly"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service

Rep reply posted 2024-10-08
A rep from JustFab, ACavantechstyle, has responded:

“Hello Susan,

Thank you so much for your wonderful feedback! We’re glad to hear that you loved your first pair of boots and that everything was perfect with your order. It’s rewarding to know that the fit and look met your expectations, and we’re especially pleased that your items arrived quickly. We strive to provide high-quality products and efficient service, so your satisfaction means a lot to us.

Best,
Allison ”


Verified
5/5

2024-10-07

These shoes service amazing

"Excellent products prices "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-08
A rep from JustFab, ACavantechstyle, has responded:

“Hello Lisa,

Thank you so much for your enthusiastic feedback! We’re pleased to hear that you’re enjoying our shoes and that you find our products and prices excellent. Your satisfaction means a lot to us! We work hard to curate a collection that combines quality, style, and affordability, so it’s rewarding to know that we’re hitting the mark for you.

Best,
Allison ”


Verified
5/5

2024-10-07

Fast shipping

"I placed an order and I received very fast! I love the shoes I got! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-07
A rep from JustFab, Chad A., has responded:

“Hello Maria,

We're thrilled to hear that you've had such positive experiences with JustFab! It means a lot to us to know that our products have consistently met your expectations in terms of fit, quality, and style. Your satisfaction is our top priority, and we're committed to providing you with great sales and even greater experiences every time you shop with us. Thank you for your continued support!

Best regards,
Chad


Verified
5/5

2024-10-06

Great company to buy from

"I can always find what I need"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-07
A rep from JustFab, Chad A., has responded:

“Hello Mary,

We're thrilled to hear that you found our website easy to use! Our main goal is to make your buying experience easy and pleasurable every time. We're happy that you're finding exactly what you're looking for. We appreciate your choice and hope to be of further assistance to you soon!

Best regards,
Chad


Verified
5/5

2024-10-06

Awesome

"Speedy delivery, shoe look great ! Great quality . Love it, Thank you. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-06
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Tyrone,

Thank you so much for your wonderful feedback! We’re happy to hear that you experienced speedy delivery and that the shoes look great and meet your quality expectations. Your satisfaction means the world to us, and we’re grateful for your support. Enjoy your new shoes!

Best,
Kim”


Verified
5/5

2024-10-06

Nice deals

"I still haven’t got my boots but I did enjoy my VIP treatment to get the shoes for a drastically good price! Can’t wait to see them in person. Great experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-10-06
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Gloria,

Thank you for your feedback! We’re delighted to hear that you’re enjoying the VIP treatment and were able to snag your boots at such a great price! While you’re waiting for them to arrive, we appreciate your patience and are excited for you to see them in person. Thank you for choosing us, and we look forward to serving you again soon!

Best,
Kim”