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202,299 reviews
4.31 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
3.92/5
Chance of future purchase:
3.58/5
Shipping & packaging:
3.74/5
Customer service:
3.61/5
Return/Replacement policy:
3.73/5
Featured Review


Verified
5/5

2024-10-02

Comfy and hip

"With all the items I purchased, from shoes, mules, boots, sneakers and clothes, I have been overly satisfied. Fast shipping, notifications all the way to delivery. Great experience "

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Rep reply posted 2024-10-02
A rep from JustFab, ZethB, has responded:

“Hello Pam,

We’re glad to hear that you’ve been overly satisfied with all your purchases, from shoes to clothes! It’s great to know that you’ve had a smooth experience with fast shipping and timely notifications. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2024-10-01

just fabalous

"i love shopping at just fab again everything is just fab"

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Rep reply posted 2024-10-02
A rep from JustFab, ZethB, has responded:

“Hello Ernestine,

Thank you so much for loving our brand! It’s fantastic to know that everything has been fabulous for you. Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth”


Verified
4/5

2024-10-01

Love it, except the exceptions

"I love all their shoes and I really wanted the new Nortiv8, but they ain't eligible for shipping international "

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Rep reply posted 2024-10-02
A rep from JustFab, ZethB, has responded:

“Hello Laurence,

Thank you for your feedback! We’re happy to hear that you love our shoes, but we apologize for the inconvenience regarding the Nortiv8 not being eligible for international shipping. We understand how disappointing this can be, especially when you’re excited about a specific product. Your input is important to us, and we’ll certainly consider it as we work to expand our shipping options. We value the opportunity to resolve this, and our Member Services team will contact you right away to further assist you.

Best,
Zeth”


Verified
5/5

2024-10-01

Highly recommend this site

"Highly recommend this site "

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Rep reply posted 2024-10-02
A rep from JustFab, ZethB, has responded:

“Hello Nicolas,

We’re happy to hear that you highly recommend our site! Your support means so much to us, and we’re glad to know you’ve had a positive experience.

Best,
Zeth”


Verified
5/5

2024-10-01

"I love the shoes and accessories. Can't wait to get my orders .
So far everything I have ordered for me perfect. No problems at all. Just one happy gal and her shoes.
Thank you
"

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Rep reply posted 2024-10-02
A rep from JustFab, ZethB, has responded:

“Hello Sherryl,

We’re so glad to hear that you love the shoes and accessories! It’s fantastic to know that everything you’ve ordered has been perfect and that you’re having a great experience. Your happiness is our top priority! We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2024-09-30

Love this website

"Great selection great sale great choices available"

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Rep reply posted 2024-10-01
A rep from JustFab, ACavantechstyle, has responded:

“Hello Derese,

Thank you so much for your enthusiastic message! We’re pleased to hear that you love our website and appreciate the great selection, sales, and choices we offer. Your satisfaction is our top priority, and it’s wonderful to know that we’re meeting your expectations.

Best,
Allison ”


Verified
5/5

2024-09-30

Great deals

"I was surprised to find so many great deals here"

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Rep reply posted 2024-10-01
A rep from JustFab, ACavantechstyle, has responded:

“Hello Tammie,

Thank you for taking the time to share your experience with us! We’re so glad that you were pleasantly surprised by the great deals available on JustFab. We work hard to curate a selection that offers both quality and value, so it’s wonderful to know that you found what you were looking for.

Best,
Allison ”


Verified
5/5

2024-09-29

Fast Delivery

"Wow. Just ordered shoes and poor they were at my door within 2 to 3 days. Thank you. Excited to try them. On my feet for 8 to 10 hours a day "

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Rep reply posted 2024-09-30
A rep from JustFab, Chad A., has responded:

“Hello Heather,

We're thrilled to hear that you've had such positive experiences with JustFab! It means a lot to us to know that our products have consistently met your expectations in terms of fit, quality, and style. Your satisfaction is our top priority, and we're committed to providing you with great sales and even greater experiences every time you shop with us. Thank you for your continued support!

Best regards,
Chad


Verified
5/5

2024-09-29

"Love the boots and got delivered fast "

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Rep reply posted 2024-09-30
A rep from JustFab, Chad A., has responded:

“Hello Emill,

We're thrilled to hear that you've had such positive experiences with JustFab! It means a lot to us to know that our products have consistently met your expectations in terms of fit, quality, and style. It's always a great feeling when you get something you've been looking forward to, and even better when it arrives sooner than expected. Your satisfaction is our top priority, and we're committed to providing you with great sales and even greater experiences every time you shop with us. Thank you for your continued support!

Best regards,
Chad


Verified
5/5

2024-09-29

Great

"Great experience. Definitely a game changer. "

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Rep reply posted 2024-09-30
A rep from JustFab, Chad A., has responded:

“Hello Henry,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad


Verified
5/5

2024-09-29

Really good site

"Just Fab is an excellent sit. Everything was easy to use."

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Rep reply posted 2024-09-29
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Audrey,

Thank you so much for your kind words! We’re thrilled to hear that you find JustFab to be an excellent site and that everything was easy to use. Our goal is to provide a seamless shopping experience for all our customers, and your positive feedback truly motivates us. Happy shopping, and we look forward to serving you again soon!

Best,
Kim”


Verified
4/5

2024-09-28

Great!

"The IG ad grabbed my attention with the $10 sale for my first set of shoes. It led me to buy 5 items lol and I got a great price! I can't wait to see the quality of the products!"

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Rep reply posted 2024-09-29
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Renelle,

We're so excited to hear that our Instagram ad caught your attention and that you were able to take advantage of the $10 sale for your first set of shoes! It's fantastic to know that you found great prices on five items—what an amazing deal! We can't wait for you to receive your order and experience the quality of our products. Thank you for choosing us, and happy shopping!

Best,
Kim”


Verified
2/5

2024-09-28

Limited Sizes

"I have a hard time finding larger sizes. There was practically nothing in the boots in wide width and not one boot with extra wide calf. The fact that you used to carry those was why I started shopping with JustFab. Now, I rarely find anything in my size. "


Rep reply posted 2024-09-29
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Virgnia,

We truly understand your frustration with the limited sizing options, especially when it comes to finding larger sizes and wide-width boots. We appreciate your loyalty to JustFab, and it's sad to hear that we've fallen short of your expectations in this area. Your feedback is incredibly important to us, and we’re actively working to expand our size offerings to ensure that everyone can find styles they love. Our Member Services Team will be contacting you right away.

Best,
Kim”


Verified
5/5

2024-09-28

EXCELLENT HANDLING

"SUPERB SERVICE AND PROMPT RESPONSE ACKNOWLEDGEMENT"

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Rep reply posted 2024-09-29
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Kishwer,

Thank you so much for your wonderful feedback! We’re happy to hear that you had an excellent experience with our service and that our prompt responses met your expectations. Providing top-notch member support is our priority, and it’s rewarding to know that our efforts have made a positive impact on your experience. Thank you for your support, and we can't wait to continue delivering exceptional quality and service to you in the future.

Best,
Kim”


Verified
5/5

2024-09-28

Haven't received refund and no one was able to fix the problem

"Horrible haven't received refund "

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Rep reply posted 2024-09-29
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Cathy,

We sincerely apologize for the frustration you’re experiencing regarding your refund. We understand how important it is to have issues resolved quickly, and it’s sad to hear that no one has been able to assist you effectively. Your concerns are valid, and we are committed to resolving this matter for you as soon as possible. Our Member Services Team will be contacting you immediately.

Best,
Kim”