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202,299 reviews
4.31 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
3.92/5
Chance of future purchase:
3.58/5
Shipping & packaging:
3.74/5
Customer service:
3.61/5
Return/Replacement policy:
3.73/5
Featured Review


Verified
5/5

2024-09-28

JustFab

"I have been a VIP for many years and this is the only place I shop for shoes, boots, booties, and some clothing. I love being a JustFab lady!"

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Rep reply posted 2024-09-29
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Tracy,

We’re glad to hear that you’ve been a loyal VIP with JustFab for so many years! Your enthusiasm for our shoes, boots, and clothing means the world to us, and we’re honored to be your go-to destination for fashion. It’s wonderful to know that you love being a JustFab lady! Thank you for being a valued member of our community!

Best,
Kim”


Verified
5/5

2024-09-28

Amazing

"Simple easy to use. Great selection. Everyone should give it a go!"

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Rep reply posted 2024-09-28
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Cindi,

Thank you for your kind words! We're so happy to hear that you found our website simple and easy to use, with a great selection to choose from. Your recommendation means a lot to us, and we're thrilled you're enjoying your experience. We appreciate your support and look forward to serving you again!

Best,
Kim”


Verified
5/5

2024-09-28

Awesome service

"Customer service was on
Point very helpful and polite understanding
"

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Rep reply posted 2024-09-28
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Nydia,

Thank you for your wonderful feedback! We're happy to hear that our Member Services Team provided you with helpful, polite, and understanding assistance. Your satisfaction is our top priority, and it’s great to know that we met your expectations. We look forward to serving you again and providing you with more great experiences in the future!

Best,
Kim”


Verified
4/5

2024-09-27

"Not bad, I didn’t appreciate selecting the item and after the fact the price changed"

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Rep reply posted 2024-09-28
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Kim,

Thank you for sharing your feedback with us. We understand how frustrating it can be to experience a price change after selecting an item, and we sincerely apologize for any confusion this may have caused. Your experience is important to us, and we are continually working to improve our pricing transparency. Our Member Services team will contact you via email shortly to assist you.

Best,
Kim”


Verified
5/5

2024-09-27

Awesome Place

"Great way to buy shoes! I love it!"

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Rep reply posted 2024-10-01
A rep from JustFab, ACavantechstyle, has responded:

“Hello Anna,

Thank you so much for your enthusiastic message! We’re so glad that you’re enjoying your experience with us and that you find our platform to be an awesome way to buy shoes. Your satisfaction means everything to us! At JustFab, we strive to create a seamless and enjoyable shopping experience for our members, and it’s rewarding to know that we’re hitting the mark.

Best,
Allison ”


Verified
5/5

2024-09-27

Products

"Very nice materials
Enjoy their boots
"

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Rep reply posted 2024-10-01
A rep from JustFab, ACavantechstyle, has responded:

“Hello Colette,

Thank you for taking the time to share your thoughts with us! We’re glad to hear that you’re enjoying our products and that you find the materials to be very nice. Your satisfaction is incredibly important to us, and it’s wonderful to know that our boots have met your expectations.

Best,
Allison ”


Verified
5/5

2024-09-27

Just so easy and great quality!

"Love using Justfab! They have so many selections and great service. "


Rep reply posted 2024-09-28
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Drisneidi,

Thank you for your amazing feedback! We’re glad to hear that you find using JustFab easy and that you love our wide collection and great service. Your satisfaction is our top priority, and we’re committed to providing you with high-quality products and a seamless shopping experience. We appreciate your support!

Best,
Kim”


Verified
5/5

2024-09-27

I’d never look back after this!!!

"This was an amazing find. Never looking elsewhere to find the perfect footwear for me!"

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Rep reply posted 2024-09-27
A rep from JustFab, LBTechstyle, has responded:

“Hello Victor,

Wow, thank you so much for your great review! We're absolutely happy to hear that you found the perfect footwear with us! It’s wonderful to know that you’re so happy and excited about your experience. We can't wait to keep bringing you amazing finds in the future!

Best,
Lia


Verified
5/5

2024-09-26

I cannot believe this! I ordered these boots LAST NIGHT , and they were delivered today!!

"These shoes are so cute, I am obsessed!! And not uncomfortable at all! Only $10 for my first order. Showed up the next day!!!! "

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Rep reply posted 2024-09-27
A rep from JustFab, LBTechstyle, has responded:

“Hello Lyndsay,

Wow, thank you so much for your amazing review! We’re glad to hear that you received your boots so quickly and that you love them! It’s fantastic to know they’re not only cute but comfortable too. Getting them for just $10 on your first order is such a sweet deal! We appreciate you sharing your excitement with us!

Best,
Lia


Verified
5/5

2024-09-26

Love this site and the shoes are amazing quality!

"I recommend just fab && fab kids to everyone i know! Love the deals and the quality and the PRICE"

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Rep reply posted 2024-09-27
A rep from JustFab, LBTechstyle, has responded:

“Hello Nikole,

We're absolutely happy to hear your great feedback! It's fantastic to know you're loving the amazing quality of our shoes and the great deals we offer. Rest assured that we will continue providing unique and new styles for members like you. We hope you have a pleasant day.

Best,
Lia”


Verified
5/5

2024-09-26

Love JustFab!!!!!

"I love shopping and using my points!!!! "

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Rep reply posted 2024-09-27
A rep from JustFab, LBTechstyle, has responded:

“Hello Lisa,

That’s awesome to hear! It sounds like you’re really enjoying your shopping experience with JustFab, and it’s great that you’re getting good use out of your points. It makes shopping even more fun when you can earn rewards while doing it! Hope you continue to find more items you love!

Best,
Lia


Verified
5/5

2024-09-26

Increible

"Me encantan todos los estilos que escojo"

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Rep reply posted 2024-09-26
A rep from JustFab, MLTechstyle, has responded:

“Hola Wendy,

¡Me encanta saber que te encantan todos los estilos que has elegido! Siempre es emocionante encontrar piezas que resuenen con tu gusto. ¡Tu entusiasmo por la colección realmente brilla! Disfruta usando tus nuevos favoritos

Mejor,
Mary”


Verified
5/5

2024-09-26

Pulchritindious!

"The price of the different shoes, boots, slippers, and sandals is reasonable and not pricey."

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Rep reply posted 2024-09-26
A rep from JustFab, MLTechstyle, has responded:

“Hello Julie,

I’m so glad to hear that you find the selection so appealing! It's great to hear you're finding the prices reasonable and not pricey! It's always a good feeling when you can find stylish and comfortable footwear without breaking the bank. It sounds like you're happy with the value you're getting. Enjoy your new shoes!

Best,
Mary



Verified
5/5

2024-09-25

Excellent

"I have been purchasing shoes for quite a few years "

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Rep reply posted 2024-09-26
A rep from JustFab, MLTechstyle, has responded:

“Hello Sharon,

It's great to hear you've been a loyal member for so long! It sounds like you've found JustFab that consistently delivers the shoes you're looking for. It's wonderful to have a go-to place for footwear, and it's clear you've found a brand you trust. Enjoy your next shoe purchase!

Best,
Mary


Verified
4/5

2024-09-25

Shopping fun

"It's always fun and easy to shop and they have great sales"

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Rep reply posted 2024-09-26
A rep from JustFab, MLTechstyle, has responded:

“Hello Terri.

It's great to hear you enjoy shopping with JustFab! It's wonderful when online shopping becomes a fun and easy experience, and it's clear you appreciate our sales. It sounds like you've found an online shop that makes shopping enjoyable. We hope to hear more from you in the future!

Best,
Mary