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202,342 reviews
4.55 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.13/5
Chance of future purchase:
3.87/5
Shipping & packaging:
3.96/5
Customer service:
3.84/5
Return/Replacement policy:
3.95/5
Featured Review


Verified
5/5

2024-10-06

I couldn’t pass it up.

"I purchased the Renagaid flat boots for less than $14.00 and I’m excited for my purchase! I just hope they look as good as the pictures. "

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Rep reply posted 2024-10-06
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Danielle,

Thank you for sharing your excitement! We’re happy to hear that you snagged the Renagaid flat boots at such a great price! We understand how important it is for them to match your expectations, and we hope they look just as fantastic as they do in the pictures. Thank you for choosing us, and we look forward to continuing to serve you!

Best,
Kim”


Verified
5/5

2024-10-06

Easy

"It was easy to locate the shoes I liked and order. We'll see about true to size when they come in."

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Rep reply posted 2024-10-06
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Lula,

Thank you for your feedback! We’re glad to hear that you found it easy to locate and order the shoes you liked. We hope they fit perfectly when they arrive! Your satisfaction is important to us, and we’re excited for you to try them out. Thank you for choosing us, and we look forward to serving you again soon!

Best,
Kim”


Verified
2/5

2024-10-06

Not happy with shipping areas

"I am extremely disappointed in the amount of products I wanted to buy that suddenly don't ship up to Canada. I have been shopping on this site for many years and have never had a problem. Now all of a sudden I couldn't purchase a number of boots that i wanted because they don't ship here. I plan on canceling my membership now."

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Rep reply posted 2024-10-06
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Nicole,

Thank you for sharing your concerns with us. We’re truly sorry to hear about the issues you’ve experienced with shipping to Canada, especially after being a loyal customer for so long. We understand how frustrating it can be to find that the items you want are no longer available for shipment. Your feedback is invaluable, and we’re committed to addressing these shipping limitations to improve your experience. Our Member Services Team will be contacting you right away.

Best,
Kim”


Verified
5/5

2024-10-05

Right size all the time

"Just love shopping on this site !!"

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Rep reply posted 2024-10-07
A rep from JustFab, Chad A., has responded:

“Hello Valerie,

We're thrilled to hear that you found our website easy to use! Our main goal is to make your buying experience easy and pleasurable every time. We're happy that you always get the right size. We appreciate your choice and hope to be of further assistance to you soon!

Best regards,
Chad


Verified
5/5

2024-10-05

i loved the $10 deal

"i loved this im just being cautious about what it entails to be a vip member"

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Rep reply posted 2024-10-07
A rep from JustFab, Chad A., has responded:

“Hello Umme,

Thank you for taking the time to write to us and express your thoughts regarding our VIP membership. We appreciate you for raising this matter and please know that your feedback is invaluable to us. We're committed to addressing these issues to enhance your future shopping experiences and our Member Services Team will reach out to you shortly to assist you further.

Best,
Chad


Verified
3/5

2024-10-05

Limited designs

"It had limited designs, it should have more types of designs in each categories "

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Rep reply posted 2024-10-07
A rep from JustFab, Chad A., has responded:

“Hello Wahid,

Thank you for taking the time to write to us and I'm very sad to know that you are not pleased with our selection. We understand how frustrating that can be, especially for a brand you love. Please know that we're working hard to restock our items regularly, and we appreciate your patience. Rest assured that we are actively working to enhance your shopping experience. Our Member Services Team will reach out to you right away to assist you further with your concerns.

Best,
Chad


Verified
5/5

2024-10-05

On line shopping

"Website was easy to use, lots to choose from, perfect sizes"

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Rep reply posted 2024-10-07
A rep from JustFab, Chad A., has responded:

“Hello Tina,

We're thrilled to hear that you found our website easy to use! Our main goal is to make your buying experience easy and pleasurable every time. We're happy that you're finding exactly what you're looking for and that you love our offerings. We appreciate your choice and hope to be of further assistance to you soon!

Best regards,
Chad


Verified
4/5

2024-10-05

Wonderful

"Pleasant. Waiting for package"

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Rep reply posted 2024-10-07
A rep from JustFab, Chad A., has responded:

“Hello Nicole,

Thank you for sharing your excitement with us! We're thrilled to hear that you had a positive shopping experience with JustFab. We sincerely hope you enjoy your purchase, and after you have it, please don't hesitate to provide feedback. We hope that your experience with us in the future will always be fantastic.

Best regards,
Chad


Verified
5/5

2024-10-05

Selections have been very satisfactory and made well past and present.

"Customer service has been excellent when I need issues resolved. "

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Rep reply posted 2024-10-06
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Cheryl,

Thank you for your wonderful feedback! We’re happy to hear that you’re satisfied with our collections, both past and present, and that our Member Services Team has met your expectations when resolving any issues. Your satisfaction is our top priority, and we truly appreciate your support. We look forward to continuing to serve you in the future!

Best,
Kim”


Verified
5/5

2024-10-05

Amazing

"Good shoes for us mens! Wonderful"

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Rep reply posted 2024-10-06
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Edgard,

Thank you for your awesome feedback! We’re happy to hear that you find our shoes to be wonderful and well-suited for men. Your satisfaction means a lot to us, and we’re committed to providing quality products that meet your needs. We appreciate your support and look forward to bringing you more great styles in the future!

Best,
Kim”


Verified
5/5

2024-10-04

Easy buy and return

"Easy to shop and even easier return service. So far JustFab's been the best online shopping website!"

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Rep reply posted 2024-10-06
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Mira,

Thank you for your amazing feedback! We’re delighted to hear that you found shopping with us easy and that our return service met your expectations. Your satisfaction is our top priority, and we’re glad to be recognized as one of the best online shopping experiences. We look forward to serving you again soon!

Best,
Kim”


Verified
5/5

2024-10-04

Bought 4 pairs and love them all!

"Picked out 4 pairs of different style of shoes and I they all fit my wide feet and arrived super fast! "

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Rep reply posted 2024-10-06
A rep from JustFab, KIdongtechstyle, has responded:

“Hi Serena,

Thank you for your wonderful feedback! We’re thrilled to hear that you love all four pairs of shoes and that they fit your wide feet comfortably. It’s great to know that they arrived quickly as well! Your satisfaction means a lot to us, and we look forward to providing you with more amazing products in the future!

Best,
Kim”


Verified
5/5

2024-10-04

Great product and quick delivery

"I’m very pleased with my purchase and it arrived quickly. "

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Rep reply posted 2024-10-05
A rep from JustFab, ACavantechstyle, has responded:

“Hello David,

Thank you so much for taking the time to share your experience with us! We’re happy to hear that you’re pleased with your purchase and that it arrived quickly. Your satisfaction is our top priority, and it’s always rewarding to know that our efforts in providing quality products and timely delivery are appreciated.

Best,
Allison ”


Verified
5/5

2024-10-04

Great

"I loved the selections and colors "

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Rep reply posted 2024-10-07
A rep from JustFab, Chad A., has responded:

“Hello Yomara,

On behalf of us at JustFab, we would like to thank you for sharing this awesome review of our selections and products! We strive to provide excellent service to each and every member and your feedback helps us continue our efforts. We are very grateful for your warm words and we hope to be of service to you once more soon!

Best regards,
Chad


Verified
5/5

2024-10-03

Just shop fab

"It was great, gave me a wonderful selection and I picked the ones I wanted and it was so easy "

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Rep reply posted 2024-10-05
A rep from JustFab, ACavantechstyle, has responded:

“Hello Theresa,

Thank you so much for your positive review! We’re glad to hear that you had a great experience shopping with us. It’s rewarding to know that you enjoyed the selection we offer and found the process easy and enjoyable. We strive to curate a diverse range of products to cater to different styles and preferences, so your feedback truly means a lot to us.

Best,
Allison ”