"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"I love ordering from JustFab. So many cute options with affordable prices."
"You can only use your credit on items that are the same price as the credit. "
“Hello Jazzmen,
Thank you for writing a review regarding our credit usage policies. Our Member Services team will get in touch with you within 48 for further assistance.
Best,
Nelle
”
"Still haven't received what i hAve ordered"
“Hi Jaime,
Thanks for your effort in writing a review! We are sad about the negative experience you had with your order. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"Coupon codes do NOT work!! They will charge you the regular price so beware!!! "
“Hi Elle,
Thanks for your purchase and for sharing your feedback on our pricing! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"I paid for fast delivery no I didn’t get it my package was supposed to be delivered 1/14 but is coming 1/19 I’m upset & will not refer anyone else "
“Hi Alana,
Thanks for your effort in writing a review! We are sad to know that you are unhappy with your order and our shipping process. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"Stopped sending me emails letting me know when my boutique was ready. So I could not skip and they would charge me. I called and cancelled my subscription and I was charged 2 months later. Get to call and **** again"
“Hi Elizabeth,
Thanks for your effort in writing a review! It is always our goal to provide you with excellent service and it is so sad to know that it was not what you have experienced. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"I love Jusfab! The clothes and shoes are lovely. "
“Hi Tamika,
Thanks for writing a review and for making your purchase! We can't wait to hear feedback from you once you receive your order, we hope you like it!
Best,
Cathy”
"I was very pleased. If I didn't understand something they explain it to me. bhai"
“Hello Lisa,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad”
"I am a woman with small feet, I love that I can find awesome shoes, boots Ect. In my size and I love them "
“Hi Lisa,
We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!
Best,
Cathy”
"This was my first order with Justfab and I received my order and was very pleased with the quality of the merchandise. Unfortunately I ordered a wide width size and since their products are true sized, I needed to exchange my purchase. The return process was extremely easy and the representative I spoke with was very pleasant and professional. She made everything very simple and sent my shipping label immediately."
“Hello Theresa,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.
Best,
Daniel
”
"Gets you in with the 2 39.95 then you get sucked in! I’m so disappointed the fact I’m charged 38.95 a month and can’t use the dollar amount on sale items is a rip off complete scam and told everyone I know not to shop here poor quality shoes as well."
“Hello Tiffany,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
”
"can't figure out where my package is and it's late"
“Hello Maria,
Thank you for sharing your feedback regarding the order you placed. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle”
"Hate it. Terrible quality. "
“Hello Bronwyn,
Thank you for writing a review regarding the quality of our products! Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle”
"I've ordered from JustFab many times and I'm always happy with everything"
“Hello Amy,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle”
"Always enjoyed shopping class"
“Hello Angella,
Thank you so much for the awesome feedback! We are happy to know that you had a great experience and love our products and services! Have a fabulous day!
Best,
Nelle”
A rep from JustFab, Member Services, has responded:
“Hello Cassidy,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle”