"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"J’ai finalement eu les renseignements dont j’avais besoin "
"I love being apart of the JuatFab experience!!"
“Hello Lisa-Marie,
Thank you so much for your awesome review! We always hope to make your experience comfortable and unforgettable at JustFab.
Best regards,
Chad
”
"No hay un buen servicio am cliente, no procesan los retornos, no rembolsan completo, hay que estar llamado casi que semanalmente para que hagan los rembolsos y aun asi, lo hacen por menor cantidad que la que uno ha pagado y hay que volver a llamar… terrible! "
"My shopping experience was great!"
“Hello Rehenia,
We’re happy to hear that your shopping experience was great! It’s our goal to make every interaction enjoyable and satisfying, and it’s fantastic to know we succeeded in making your experience awesome. We appreciate the time you spent sharing your experience!
Best,
Zeth”
"My experience with customer service was great"
“Hello Ferona,
We’re always happy to hear that our members are happy with our service! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth”
"Shipment has become faster! Always fun things to choose from :)"
“Hello Elizabeth,
We're glad to hear that the shipment has sped up! It must be exciting to have such a wide array of options to pick from. It's great choosing items from your selection is always enjoyable. Your feedback means a lot to us and we're looking forward to serving you again!
Best,
Allison ”
"Has different varieties of shoes and was so easy to find"
“Hi Sheree,
Thank you so much for your positive feedback! We're happy to hear that you found our shoe selection diverse and your shopping experience straightforward. Offering a wide variety of shoes and ensuring an easy shopping process are core to our commitment to providing excellent service. Happy shopping, and thank you for choosing us!
Best,
Kim”
"In Delaware we don’t pay taxes even online purchases. My items are delay with label created It looks like I will no have them on time."
“Hi Alexandra,
We're truly sorry for the delay you're experiencing with your order, especially with the surcharge tax applied to your order. We understand the frustration this situation can cause and apologize for any inconvenience caused by the delay in shipping. Rest assured, we're actively working to resolve this issue and get your items to you as quickly as possible. Our Member Services Team will be contacting you immediately.
Best,
Kim”
"Joined in a few years ago. Made up for all the years I never liked to buy myself clothes and SHOES!!!!!"
“Hi Mary,
We're so glad to hear that you've had such a positive experience with JustFab over the past few years! It's wonderful to know that our selection of clothes and shoes has made a difference for you, especially after not treating yourself for so long. Your satisfaction means everything to us, and we're here to continue providing you with stylish and comfortable options that you love. Thank you for being a valued member of our JustFab community!
Best,
Kim”
"Excellent customer service "
“Hi Ilka,
Thank you so much for your kind words about our Member Services Team! We strive to provide excellent service to every customer, and we're thrilled to hear that we hit the mark for you. Your satisfaction is our top priority, and we're here to assist you in any way we can. We appreciate your feedback and look forward to serving you again soon!
Best,
Kim”
"Ordering was easy and speaking to a representative in the chat was friendly and easy "
“Hi Marcella,
We're delighted to hear that you found ordering with us to be straightforward and that your experience with our Member Services Team was friendly and helpful. Providing a seamless and enjoyable shopping experience is our goal, and we're thrilled that we could meet your expectations. Thank you for choosing us!
Best,
Kim”
"If you know your size in shoes and in clothing this is a great sight. It's easy to order, many new styles available.
I am a VIP and I get to choose which month they charge a monthly fee and which they don't, I usually don't skip often and use the credits when I want to purchase something.
You also get points that adds to money off your total.
Its worth getting most of the styles are what is trending so it works out great."
“Hello Dora,
Thank you so much for taking the time to share your positive experience with us! It's wonderful to hear that you find our website easy to navigate and appreciate the variety of new styles we offer. We strive to stay updated with the latest trends to ensure that our members like yourself have access to fashionable and in-demand clothing and shoes. We are also glad that you are making the most of your benefits. It's great that you find value in our VIP membership, particularly in being able to skip monthly charges when needed and using credits towards purchases.
Best,
Allison ”
"Great price but mediocre fit n materials. You get what you pay for, but this is a bargain (:"
“Hello Nicole,
Thank you for sharing your feedback with us regarding your experience with our products. We are glad to hear that you find our prices competitive. However, we understand your concerns about the fit and materials quality not meeting your expectations. We sincerely apologize for any disappointment this may have caused. Your feedback is incredibly important, and I assure you that we take matters like this seriously. We will send you a direct message shortly to resolve this promptly.
Best,
Allison ”
"Very good I love this web page "
“Hello Estefania,
Thank you so much for your kind words! We're happy to hear that you love our website. Your satisfaction is our priority, and we're glad that you've had such a positive experience with us.
Best,
Zeth”
"It was a very easy experience, everything was on point, understandable "
“Hello Eileen,
Thank you so much for loving our brand! We're happy to hear that your experience with us was smooth and easy. Providing a seamless and understandable shopping experience is important to us, and we're glad that everything was on point for you.
Best,
Zeth”
A rep from JustFab, ACavantechstyle, has responded:
“Bonjour Salimata,
Merci d'avoir pris le temps de partager vos réflexions avec nous. Je suis heureux d'apprendre que vous avez enfin pu obtenir les informations dont vous aviez besoin. Nous nous efforçons toujours de fournir à nos membres une assistance efficace et rapide, et vos commentaires sont extrêmement précieux.
Meilleur,
Allison”