"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"I've called the number provided, no answer, charged me twice but sent nothing and then charged me again when I placed an order that was only supposed to be $11, was charged $39.35"
"Love my boots waiting on next pair i just ordered"
“Hello Nicole,
Thank you for the positive feedback! We are happy to know that you love all our products.
Best,
Nelle”
"I love their clothes and I have had great experiences with their customer service When ever I had had questions or concerns with my account.I also enjoy getting exclusive deals , they always seem to reel me in."
“Hello Tiffany,
Thanks for writing a review! Fabletics promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle”
"I really enjoyed every purchase."
“Hello Kim,
We love to hear your wonderful review! It is always our goal to serve you the best we can, and we are glad to know that we delivered!
Best,
Nelle”
"Also It’s so confusing to use the VIP points "
“Hello Teoviona,
Thank you for writing a review regarding how the credit and our delivery time frame works. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle”
"Spent over an hour on the phone just trying to communicate about delivered order and cancel account, Good luck if you have any concerns, questions or would like to cancel.
Customer representative could not understand may English and I could not understand her language... just YUCK, I will be completely shocked if my account was actually canceled, going to send cancellation form to them just to be certain."
“Hello Annette,
Thank you for writing a review regarding the cancelation policies of JustFab. We will contact you within 48 hours for further assistance.
Best,
Nelle”
"Their deals are misleading and they are difficult to work with. I don’t recommend their products either. Cheap and fall apart quickly."
“Hello Brina,
Thank you for writing a review regarding our promotion. We will contact you within 48 hours for further assistance.
Best,
Nelle”
"
I had an excellent time shopping I am hoping when I get my packages of my shoes I will be very excited and I hope I have a great experience when my boots come in"
“Hello Valerie,
Thank you for choosing us! We appreciate your feedback. We hope that you'll enjoy your purchase!
Best,
Jane”
"Good and low price which is affordable"
“Hello Carolin,
Thank you for your lovely review! It made us happy to know that we were able to provide quality and affordable products to our members. Have a great day!
Best,
Jane”
"Horrible experience I will never recommend to anyone. No calls no chat nothing but your card will be charged every month , very disappointing."
“Hello Beatriz,
Thank you for the feedback! We are sorry to hear about the poor service you have experience with the Member Services team. We strive for 100% satisfaction so our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Jane”
"My wife loves the boots and she can't wait to order some more"
“Hello Lovain,
Thank you for your lovely review! We sincerely appreciate it and we’re always happy to hear that our members are satisfied. I hope you have a great day!
Best,
Jane”
"This is my first time ordering and was excited getting my first pair of shoes for $10. But once I submitted my profile I was under a one hour timer to select a pair of shoes from the vast selection. I did not think that was enough time to shop. I did find a great pair shoes, but putting a timer ⏳ on my shopping experience I thought was a bit controlling. "
“Hi Beverly,
Thanks for your effort in writing a review! We are sad about the pressure caused by the timer on our site. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"Love the website and easy to use. Nice products and of good quality. "
“Hi Kristen,
We love your wonderful review! We always want to make sure that the website is as friendly as possible to make your shopping experience easy. It’s a goal met for us knowing that you are satisfied!
Best,
Cathy”
"The boots I ordered were amazing, my daughter wants a pair, in thinking about it cause their about a 4 inch, and I also ordered a pair of thigh highs, to say I feel **** in those boots is a little conceited but I do feel good in them,"
“Hello Frances,
Thank you for your lovely review! Glad to know that you like the styles! We always want to create unique designs for our valued members like you!
Best,
Jane”
"Like it very much. Will order again. "
“Hello Shirley,
Thank you for your lovely review! We sincerely appreciate it and we’re always happy to hear that our members are satisfied. I hope you have a great day!
Best,
Jane”
A rep from JustFab, Member Services, has responded:
“Hello Kimberly,
Thank you for the feedback! We are sorry to hear about the inconvenience you have experienced while paying for your order! Your feedback is important, and we would like to make things right. Our Member Services Team will be in touch within 48 hours.
Best,
Jane”