"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"I love just fab nice shoes and boots and in my price range keep making boots"
"I was pleased to see the return of a style of boots that I love and have had for several years. The color is amazing, navy blue! My order arrived quickly, the process was smooth just like always."
"The website is easy to navigate. The products are trendy and timely. And the prices are great!!! I would highly recommend giving Just Fab a try. You won't be sorry!"
“Hello Laura,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad”
"The quality is really crap compared to what you actually pay for it. Returns take foorrreeevveerr , they won't let you use your store credit with sale promotions. Their "perks" are a joke. AND the monthly membership fee of $40 is outrageous...I pay so much less for Amazon and get way way more. Online market is competitive and JustFab just a con, advertising catalog items but sending you cheap nock offs. I had my membership waayyyy to long only bc it was hard to find anything I might be decent. In the end I paid $80 for 3 pairs of okay socks, a POS bracelet and a faux suede cardigan which wasn't fully lined so as you see the inside it looked cheap surprise surprise..like I went to Forever 21 but paid Dillard's prices. Don't get suckered in!!"
“Hello Marissa,
Thank you for the feedback! We are so sorry for the overall experience. We totally understand; however, this is not our intention. We always strive to improve our services and feedback like this from customers is much appreciated. We will reach out to you via email.
Best,
Jane”
"Took care of what i need asap "
“Hello Lynette,
Thank you for the kind words! We would love to continue providing great service to awesome members like you!
Best,
Bella”
"The prices are cheap for cute looking shoes but you get what you pay for. They are badly made, often run small or narrow. There's never any guidance on how they run. I order a half size larger than I think I need but that doesn't always work. Of course once you wore them you can't return them. However, I have returned numerous pairs that fit so poorly or hurt my feet so much that I was never going to be able to wear them even one time. You have to return for store credit. Since I always seem to have credit from returned items, I end up trying again and again, frequently getting the same result. It's the definition of insanity. I really just need to quit this subscription. It has been really frustrating. If they made the shoes better I would like them a whole lot more. But I'm pretty sure they won't."
“Hello Beth,
When our members are unhappy, we’re unhappy... Let us make it up to you! A member of member service will contact you shortly to assist you.
Best,
Daniel
”
"Nice work ethics. Helped get the best deal."
“Hello Fariba,
Great! Thank you so much for your feedback! We are happy to know that you love the deals we offer! Expect more discounts and more promotional offers exclusive for our valued members like you!
Best,
Bella”
"I Love the convenience of shopping for fantastic shoes without the in store crowd."
“Hello Jenine,
Thank you for the feedback! Our goal is to make your shopping easier, and we are glad we made your shopping experience memorable.
Best,
Jane”
"Good prices, just ordered,waiting for the order to get here"
“Hello Cathleen,
Thank you for choosing us! We appreciate your feedback. We hope that you'll enjoy your purchase!
Best,
Jane”
"Always good quality, fast shipping, and love that you can skip payments as needed to accommodate budget!!"
“Hello Jennifer,
Wow! We're happy that you're satisfied with the shopping features we offer on our website. We hope that you will always enjoy the easy access to our site and the merchandise and styles we offer!
Best,
Bella
”
"Their products and shipping have gotten better over the years!"
“Hello Cindy,
On behalf of all of us at JustFab, we would like to thank you for sharing this awesome review of our products and shipping! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback amongst our team. Cheers!
Best regards,
Chad”
"My order hasn’t even shipped
"
“Hello Brandon,
Thank you for writing a review regarding your purchase. Our Member Services team will get in touch with you within 48 for further assistance.
Best,
Nelle”
" Signing up, I was able to get three pairs of boots for $60.! If that isn't a seal I don't know what else is. I am still waiting on my order to see how the quality is but, I am positive it will great. I can't wait! "
“Hello India,
Thank you for sharing your feedback! If you ever need anything once you receive your order, you may send a reply to my email or you can reach out to our Member Services representatives. They are available 24/7 by phone, and Live Chat from 9am - 9pm EST.
Best,
Daniel
”
"The only issue was staying logged in and seeing my shipping but other than that I loved ittttt !!! "
“Hi Jovonna,
Thanks for your purchase and for giving us a 5-star rating! We will be contacting you via email within 48 hours for assistance with your concern on our site.
Best,
Cathy”
"I placed a purchase and checked out as a guest. I never got a confirmation email for my purchase however I did get an email requesting my experience so here it is. I'm still waiting on my purchase and don't know when to expect it. It's only been less than a week though and I'm hoping that I'm a satisfied customer "
“Hi Doris,
We appreciate your feedback on your order! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
A rep from JustFab, Member Services, has responded:
“Hi Crystal,
Thanks for your purchase and for giving us a 5-star rating! We are so excited for you to receive your order. We hope you like them!
Best,
Cathy”