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202,326 reviews
4.44 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.05/5
Chance of future purchase:
3.78/5
Shipping & packaging:
3.87/5
Customer service:
3.73/5
Return/Replacement policy:
3.86/5
Featured Review


Verified
1/5

2020-12-24

Still havent got my boots eventhough promised before christmas

"Highly upset about not getting my boots before Christmas "

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Rep reply posted 2020-12-26
A rep from JustFab, Member Services, has responded:

“Hello Tamari,

Thanks for writing a review! We are sorry to hear if you haven't received your package yet. For further assistance, our Member Services team will get in touch with you within 48 hours.

Best,
Nelle


Verified
3/5

2020-12-24

Mobile shopping

"It was difficult shopping using your phone . The items kept disappearing once it was getting close to 12 am and the sale was over "

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Rep reply posted 2020-12-26
A rep from JustFab, Member Services, has responded:

“Hello Latonya,

Thanks for writing a review regarding your shopping experience on our mobile site. We will contact you within 48 hours for further assistance.

Best,
Nelle”


Verified
5/5

2020-12-24

Life long love. Lol

"I've been buying shoes from JustFab for years. I have never been dispointed. Shoes that last and are inexpensive. That's why I've decided JustFab is my partner for life. "

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Rep reply posted 2020-12-26
A rep from JustFab, Member Services, has responded:

“Hello Deirdre,

Thank you for taking the time to share your product experience with others. We’re glad you’re enjoying your purchase!

Best,

Daniel


Verified
5/5

2020-12-24

Recommended

"Shoes of good material, true size, comfortable, deliveries on time ... 100% satisfied with JUSTFAB"

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Rep reply posted 2020-12-26
A rep from JustFab, Member Services, has responded:

“Hello Siulaivin,

Thank you for your lovely review! Your awesome review made us happy. We strive to provide stylish, affordable, and quality items and we are glad to hear that you are satisfied.

Best,
Jane”


Verified
5/5

2020-12-24

Badass Shoes

"Love the SHOES and the price is the best in the world. So many different styles to pick from. The higher the heel the better they look."

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Rep reply posted 2020-12-26
A rep from JustFab, Member Services, has responded:

“Hello Karen,

Thanks for sharing your excellent shopping experience with us! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.

Best,
Nelle”


Verified
5/5

2020-12-24

Great shopping choices

"It was great! Easy in & out! Great selection!"

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Rep reply posted 2020-12-26
A rep from JustFab, Member Services, has responded:

“Hello Sonya,

Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle”


Verified
5/5

2020-12-24

Wonderful service and fast shipping

"My came 4 days after I order and I am very satisfied they are an amazing fit!"

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Rep reply posted 2020-12-26
A rep from JustFab, Member Services, has responded:

“Hello Sharmaine,

Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

Best,

Daniel


Verified
3/5

2020-12-23

Ok boots

"Nice boots but some shoes I have fall apart after only a few month. And I don't like the clothes at all. "

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Rep reply posted 2020-12-26
A rep from JustFab, Member Services, has responded:

“Hello Emily,

Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle”


Verified
1/5

2020-12-23

Bad

"Doesn't tell you that you have to continue with a subscription once you buy a pair of shoes. Will be canceling and WILL NEVER order anything from them again."

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Rep reply posted 2020-12-26
A rep from JustFab, Member Services, has responded:

“Hello Kristyn,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.


Best,
Nelle


Verified
5/5

2020-12-23

Great product for the cost

"So far everything I ordered I have been very pleased with"

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Rep reply posted 2020-12-26
A rep from JustFab, Member Services, has responded:

“Hello Kim,

Thanks for your awesome feedback! We always strive to provide stylish, and affordable items for our valued members like you! Have an awesome day!

Best,

Daniel


Verified
5/5

2020-12-23

Great

"Order came in 2 days!!! Super fast delivery and I love my boots !!!"

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Rep reply posted 2020-12-26
A rep from JustFab, Member Services, has responded:

“Hello Andrea,

Thank you for giving JustFab positive feedback! We are happy to know that your package arrived early. Enjoy your purchase!

Best,
Nelle”


Verified
5/5

2020-12-23

Awesome

"Very convenient and I loved the selection options "

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Rep reply posted 2020-12-26
A rep from JustFab, Member Services, has responded:

“Hello Vayounka,

Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

Best,

Daniel


Verified
3/5

2020-12-23

Orders take weeks to receive.

"The prices are great but I ordered a pair of boots WEEKS ago and still haven't received them."


Rep reply posted 2020-12-26
A rep from JustFab, Member Services, has responded:

“Hello Katrina,

Thanks for writing a review! We are sorry to hear if you haven't received your package yet. For further assistance, our Member Services team will get in touch with you within 48 hours.

Best,
Nelle


Verified
5/5

2020-12-23

Great

"I love JustFab can’t stop shopping the quality great and the shopping fast and the price and sale A 1 love it "

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Rep reply posted 2020-12-26
A rep from JustFab, Member Services, has responded:

“Hello Bridgette,

Thank you for sharing your wonderful experience with us! We are happy that you are enjoying our products and satisfied with the quality of our items! May your days be awesome!

Best,
Jane”


Verified
5/5

2020-12-23

Excellent love so many selections

"I've recommended to friends nfamili"

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Rep reply posted 2020-12-26
A rep from JustFab, Member Services, has responded:

“Hello Martina,

Thank you for your lovely review! Glad to know that you like the styles! We always want to create unique designs for our valued members like you!

Best,
Jane”