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202,326 reviews
4.44 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.05/5
Chance of future purchase:
3.78/5
Shipping & packaging:
3.87/5
Customer service:
3.73/5
Return/Replacement policy:
3.86/5
Featured Review


Verified
3/5

2020-12-28

Ok

"Haven't received my boots yet"

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Rep reply posted 2020-12-28
A rep from JustFab, Member Services, has responded:

“Hello Latoya,

For better assistance with the status of your order. Our Member Services team will get in touch with you within 48 hours to help you further.

Best,
Bella”


Verified
5/5

2020-12-28

Love AlliWebb*justfab

"Love the collection. Boots are so comfortable. "

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Rep reply posted 2020-12-28
A rep from JustFab, Member Services, has responded:

“Hello Jennifer,

We're happy to know that you like the boots that you've got from us!

You're Awesome!

Best,
Bella”


Verified
5/5

2020-12-28

You guys rock !!

"Thumbs up in all categories!!!"

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Rep reply posted 2020-12-28
A rep from JustFab, Member Services, has responded:

“Hello Lisa,

Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!

Best,
Nelle”


Verified
1/5

2020-12-27

Not worth it

"I’m canceling my subscription "

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Rep reply posted 2020-12-28
A rep from JustFab, Member Services, has responded:

“Hello Samanda,

We're sad that you are planning to end your VIP membership. For further assistance, our Member Services team will get in touch with you within 48 hours.

Best,
Bella”


Verified
5/5

2020-12-27

Great merchandise and prices !

"Ordered two pair of boots and a sweater for under 60 bucks and I love them all!"

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Rep reply posted 2020-12-28
A rep from JustFab, Member Services, has responded:

“Hello Shelley,

Awesome! We appreciate your review! We definitely promise awesome deals and you can surely expect more, soon!


Best,
Nelle”


Verified
5/5

2020-12-27

Fabulouso!!!

"I have enjoyed Justfab ever since I signed up. The items I've purchased I have been satisfied. Very reasonable. "

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Rep reply posted 2020-12-28
A rep from JustFab, Member Services, has responded:

“Hello Carolyn,

We're so pleased to know that you're completely satisfied with shopping with us! We’d love to continue providing great service to our valued members like you.

Best,
Nelle”


Verified
5/5

2020-12-27

Fast shipping

"The only I shop for boots on justfab is because of the speed of shipping. I ordered 2 pairs on Christmas Eve and they arrived today (Dec 27) "

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Rep reply posted 2020-12-28
A rep from JustFab, Member Services, has responded:

“Hello Brandi,

Thank you for giving JustFab positive feedback! We are happy to know that your package arrived early. Enjoy your purchase!

Best,
Nelle”


Verified
5/5

2020-12-27

I LOVE JUSTFAB

"I never have any problems! Everyone is very nice always!"

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Rep reply posted 2020-12-28
A rep from JustFab, Member Services, has responded:

“Hello Karen,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
4/5

2020-12-27

very nice shoes

"love my shoes they are so nice and also true that to "


Rep reply posted 2020-12-28
A rep from JustFab, Member Services, has responded:

“Hello Carla,

Wow! Thank you for such a wonderful review. We appreciate your time sharing how satisfied you are with our products. That is what we always aim for, your satisfaction.

Stay Awesome!

Best,
Bella”


Verified
5/5

2020-12-27

Excellent

"I love everything I have gotten"

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Rep reply posted 2020-12-28
A rep from JustFab, Member Services, has responded:

“Hello Sharon,

We're happy to know that you like all the items that you've got from us!

You're Awesome!

Best,
Bella”


Verified
5/5

2020-12-27

Great Shoes

"Excellent Service and Shoes."

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Rep reply posted 2020-12-28
A rep from JustFab, Member Services, has responded:

“Hello Melvina,

Thanks for writing a review! JustFab promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!


Best,
Nelle”


Verified
1/5

2020-12-27

No help

"I was told there was nothing your company could do about my package not arriving on time for Xmas & that I had to wait until January 4, to get a refund & I still have not received my items. Horrible experience with talking to Carlos!"

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Rep reply posted 2020-12-27
A rep from JustFab, Member Services, has responded:

“Hello Ursula,

Thanks for writing a review regarding your purchase. We will contact you within 48 hours for further assistance.


Best,
Nelle”


Verified
5/5

2020-12-27

Easy selecting favorite styles

"Easy to choose between my favorites for fast service. Can't wait to try them on. "

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Rep reply posted 2020-12-28
A rep from JustFab, Member Services, has responded:

“Hello Tiffany,

Thank you for taking the time to share your awesome shopping experience with others! We hope you'll like your purchase and please feel free to give feedback once you receive it. Have a fabulous day!

Best regards,
Chad”


Verified
1/5

2020-12-27

They stole me money

"My order never arrived and they didn’t give me my money back. I will never order from just fab "

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Rep reply posted 2020-12-27
A rep from JustFab, Member Services, has responded:

“Hello Alexis,

Thanks for writing a review regarding your order. Our Member Services team will get in touch with you within 24-48 hours to further assist you.


Best,
Nelle”


Verified
5/5

2020-12-17

Great!

"I love them.I received my package "

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Rep reply posted 2020-12-18
A rep from JustFab, Member Services, has responded:

“Hello Crystal,

Thank you for taking the time to share your product experience with others. We’re glad you’re enjoying your purchase!

Best,

Daniel