"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"The products are low quality and made of cheap materials. Looks great on the website and from far away, but very cheap looking and feeling up close. The shoes in particular even have a plastic/cheap smell to them. I feel like this product would have sold well in the 90’s with middle school-aged girls who don’t know any better and could pair them with their butterfly hair clips and wet n’ wild make up products. The only reason I had the “membership” so long is that I completely forgot about it and neglected to check my bank statements in detail... several hundred dollars down the drain... oops! Live and learn!!"
"I ordered a pair of tall grey boots.
Love the boots."
“Hello Carmen,
Thank you for the positive feedback! We are happy to know that you love all our products.
Best,
Nelle”
"Cancelled for no reason by them the day the promotion was over so I couldn’t re order it. "
“Hello Chris,
Thank you for writing a review regarding your canceled order. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Nelle”
"My package was supposed to be here within 4-5 day it's been well over 3 weeks I will not order from y'all anyone. And I have yet to receive it. Arrives before Christmas is a lie."
“Hello Kelly,
Thank you for writing a review! We are sorry to hear if you haven't received your package yet. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
”
"Before I order I always check the reviews for fit. If I am not pleased when I receive my order, Just Fab always makes me whole."
“Hello Rovenia,
Thank you for writing a review. We always like hearing from our members. We are excited for you to receive your order. We hope you'll like it and looking forward to receiving feedback from you.
Best,
Nelle”
"These are really bad quality shoes and same goes for their customer service "
“Hello Jonathan,
We are sorry to hear if you are dissatisfied with our products and services. We will contact you within 48 hours for further assistance.
Best,
Nelle”
"It’s been two weeks still no product"
“Hello Tonya,
Thank you for writing a review! We are sincerely sorry if you are unhappy with our shipping and delivery time frames. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle”
"Delivery was fast and the offers prices was amazing I was very happy and satisfied.
"
“Hi Godess,
We appreciate your review! We definitely promise awesome deals and you can surely expect more, soon!
Best,
Cathy”
"I didn’t believe it at first and when I got my boots I was happy cause I really don’t trust stuff off the internet. But I love them and I can say there legit. Thank you JustFab!!!"
“Hi Monique,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Cathy”
"Easy to order, quick delivery & quality products all rolled into one !!! "
“Hi Melinda,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality just for you!
Best,
Cathy”
"The website is very straight forward no small print on how much and when you will be charged if u don't make a monthly purchase. Shipping is fast I didnt expect to place order and have ship out next day. All and all satisfied with this site. The product from clothing shoes coats is all good quality for price I was very shocked thought for sure it would be disposable clothing but not the case it's amazing I'm addicted! "
“Hello Hudson,
Thank you for the kind words! We would love to continue providing great service to awesome members like you.
Best,
Bella
”
"I've always liked JustFab. The prices are good and the clothes are fashionable. I always share my experiences with my friends about this website."
“Hi Carmen,
We appreciate your review! We definitely promise awesome deals and you can surely expect more, soon!
Best,
Cathy”
"I do not want to be a vip member. I was given the incorrect price for these boots"
“Hi Marcia,
Thanks for your effort in writing a review! We are sad about the negative experience you had with your order. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"I have thoroughly enjoyed my experience!! They shipped my package super fast!! "
“Hi Brooke,
We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!
Best,
Cathy”
"Very affordable and a nice collection of styles."
“Hi Debbie,
We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!
Best,
Cathy”
A rep from JustFab, Member Services, has responded:
“Hello Taylor,
Thank you for sharing your feedback! We are sorry for the overall experience you have encountered, especially with the quality of our products. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle”