"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"My daughter purchased a pair of boots from Justfab and they were so cool I decided to buy a pair. The web site was easy to use and there is such a wide selection it was fun to browse. Great prices too!"
"Excellent just excellent everything I expected and more."
“Hello Nisheeta,
Fantastic! We're so delighted knowing that you are completely satisfied with all of the items you've purchased from us. That is what we always aim for, your satisfaction!
Best,
Bella ”
"Blame the delivery being a month late on a third party vendor. "
“Hello Maria,
We're sorry to hear that you have not received updates on your recent order. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Bella”
"I still haven't received my package that I ordered December 8th, I though I would have been in the clear with 17 days before Christmas but I guess not . "
“Hello Blane,
We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad”
"The dress boots are pointer than I would prefer. You can't get a good look at it when looking on the website at the pictures provided. "
“Hello Jenny,
Thanks for writing a review! Your comments regarding our website will help us know what we can do better. We hope you have Fabulous experiences with us in the future!
Best,
Daniel
”
"Awesome and easy, and cyte
"
“Hello Jami,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Daniel
”
"I understand that Justfab has any control of shipping yet today is December 25th and I still haven’t received my order placed on November 26. An entire month and still no order. Justfab has made. I attempt to resolve the issue just continue to make excuses. Not happy at all. I want a completed refund for this order yet they refuse to do so."
“Hello Kerlita,
Thanks for writing a review! We are sorry to hear if you haven't received your package yet. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Nelle”
"The website says $10 on your first pair of shoes, however then there is shipping and handling. In the fine print you’ll be charged every month unless you cancel. The items available for the $10 is limited and color options are sold out along with a lot of sizes are sold out. "
“Hello Savannah,
Thank you for the feedback! We are sorry to hear that you dislike our VIP membership. We are continuously striving to satisfy our member’s needs as much as possible so we will be contacting you within 24-48 hours for further assistance.
Best,
Jane”
"I ordered just a pair of boots and since I've ordered them I haven't been able to track them. And just fab doesn't have anywhere on their site to contact them about it!"
“Hello Micaila,
Thanks for writing a review! We are sorry to hear if you haven't received your package yet. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Nelle
”
"I have had some issues in the past, however those issues are a thing of the past. So far it’s been thumbs up from here on out so far with no complaints whatsoever and much better service."
“Hello Mary,
We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A member of member services will be in touch within 48 hours.
Best,
Kim”
"The tracking was erratic and I still have not received my package. It’s been 3 weeks since it shipped. "
“Hello Jean,
Thank you for writing a review. We are sorry to hear if you are unhappy with our shipping services! We will contact you within 48 hours for further assistance.
Best,
Nelle”
"I’ve been waiting for my package since November 29,2020, And I still don’t have my package. I’ve called and spoken to a representative three times and I’ve been giving three different delivery dates. I will never ever ever in life order from this company again"
“Hello Keva,
Thanks for writing a review! We are sorry to hear if you haven't received your package yet. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Nelle
”
"I love jusfab the prices are great"
“Hello Jameica,
Thank you for your lovely review! It made us happy to know that we were able to provide quality and affordable products to our members. Have a great day!
Best,
Jane”
"I always get amazed with their sales!!!!!!"
“Hello Mayra,
Thank you for the feedback! Our goal is to make your shopping easier, and we are glad we made your online shopping experience memorable.
Best,
Jane”
"Highly upset about not getting my boots before Christmas "
“Hello Tamari,
Thanks for writing a review! We are sorry to hear if you haven't received your package yet. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Nelle
”
A rep from JustFab, Member Services, has responded:
“Hello Jan,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad”