"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"I had no idea this was so fun and such a great deal! I tried Justfab years ago and I got my first pair for free and then I always just opted out every month cause I couldn't afford it, I never actually stopped and looked their shoes are amazing and the prices are great and your a member as long as you purchase the monthly fee doesn't ever reflect unless you don't buy anything. So stop look trust me you will find something in your price range it's so much fun! "
"UPDATE: I left the below review and was immediately emailed with the information they needed and I was able to get everything fixed with one phone call and got my order placed. Was glad to have it all fixed.
'I have tried 4 times to make a purchase and it is always cancelled. So I called the number provided and spoke with Justine who was very patient and helped me get a new order done with my credit that I had built. Then that order was cancelled too. It is extremely frustrating.'"
“Hello Carlie,
We are sorry to hear about your negative experience upon ordering with us. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you within 24-48 hours.
Best,
Chad”
"most websites are going on do not have my shoe size. so I was mostly excited when I seen that just that had my shoe size."
“Hello Alisha,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad”
"Calling back and forth FedEx and JustFab customer service to change shipping address. I changed it online and it still went to my old address."
“Hello Bonnie,
Thank you for writing a review! We are sorry to hear about the address of your order that has not been changed. We will contact you within 48 hours for further assistance.
Best,
Nelle”
"Excellent!! Everything fits perfect. Thanks"
“Hi Layla,
Thanks for your purchase and for giving us a 5-star rating! We are so excited for you to receive your order. We hope you like them!
Best,
Cathy”
"Great arrive on timeand they have excellent quality"
“Hello Kerrie,
Wow! Thank you for such a wonderful review. We appreciate your time sharing how satisfied you are with how fast your order arrived. That is what we always aim for, your satisfaction.
Stay Awesome!
Best,
Bella”
"My first order, one item, took almost a month to arrive. My second order was 3 items and took 5 days from ordering to arrival. "
“Hello Penny,
We're sorry to know that you are unhappy with our services. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,
Bella
”
"I have not received my order "
“Hello Minnie,
Thank you for sending your review! We're sorry to know that you have not received your recent order yet. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,
Bella”
"I can not wait to receive my boots!!!!
I was able to get fabulous boots at great prices!!!"
“Hi Lesley,
We appreciate your review! We definitely promise awesome deals and you can surely expect more, soon!
Best,
Cathy”
"Love the boots can’t wait to get them "
“Hello Arianne,
Thank you for taking the time to write your review! We hope you will like your purchase, and we hope to hear more from you in the future!
Best,
Bella
”
"It was awesome and I love it "
“Hello Chrissy,
Thank you for the kind words! We would love to continue providing great service to awesome members like you!
Best,
Bella”
"I have been told more than one delivery date, both of which have passed and still waiting for my package. I'm pretty disappointed."
“Hi Melissa,
Thanks for your effort in writing a review! We are sad about the negative experience you had with your purchase. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"i love shopping there, keep going back."
“Hello Louisa,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad”
"I am very satisfied with my purchases!!"
“Hello Kristy,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchases! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!
Best regards,
Chad”
"Love the shoes! Comfy and nice"
“Hello Susie,
We're happy to know that you like the shoes that you've got from us!
You're Awesome!
Best,
Bella
”
A rep from JustFab, Member Services, has responded:
“Hello Sarah,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad”