"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"Unfortunately, my credit was not showing up on my account, but they did remedy the situation properly! Satisfied to say the least!"
"Great fast and cheap service!"
“Hello Danielle,
Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle”
"I've been a VIP customer since I joined many years ago. My experienced has always pleasurable. Whenever I called customer service I was very happy. "
“Hello Sylvia,
Thanks for writing a review! JustFab promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle”
"I love the variety of shoes"
“Hello Maggie,
Thanks for sharing your excellent shopping experience with us! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.
Best,
Nelle”
"I love the shoes and boots but hated being forced into the VIP club."
“Hi Rebecca,
We appreciate your feedback on our VIP program! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"I have wanted some of these boots since I was little but I was to young to get them and I found these ones for a great price!"
“Hello Nyila,
Thanks for your awesome feedback! We always strive to provide stylish, and affordable items for our valued members like you! Have an awesome day!
Best,
Daniel
”
"The shoes and bags are amazing and very decently priced!"
“Hello Tami,
We are happy to know that you love shopping with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Stay fabulous!
Best,
Dean”
"GREAT PRODUCTS AND GREAT PRICES. GREAT SERVICE."
“Hello Alicia,
Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle”
"My go to store for shoes, quick shipping as well. Problem free returns if needed."
“Hi Tee,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered!
Best,
Cathy”
"All boots fit perfectly and the slippers are very comfortable "
“Hello Paula,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle”
"It was great & quick the quality"
“Hello Shaquala,
We love to hear your wonderful review! It is always our goal to serve you the best we can, and we are glad to know that we delivered!
Best,
Nelle”
"I love their products and shoes. However when I was trying to cancel my membership they would not just let me cancel they kept repeating themselves when I stated very clearly I just want to cancel. And they would not refund they credit that got taken out already. They kept saying they can’t do that when they most certainly can refund something like that. "
“Hello Anecia,
Thank you for writing a review! We are sorry to hear if you are unhappy with your experience, especially when canceling your account. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle”
"Llegó más pronto delo que pensaba"
“Hello Maria,
Gracias por tomarse el tiempo para dejarnos tan hermosos comentarios. ¡Que tengas un gran día!
Mejor,
Nelle”
"My order never showed up In my email"
“Hello Brittany,
Thanks for writing a review regarding your order. We will contact you within 48 hours for further assistance.
Best,
Nelle”
"bad still don't have my stuff "
“Hello Rebecca,
Thank you for writing a review! We are sorry to hear if you still haven't received your order yet. We will contact you within 48 hours for further assistance.
Best,
Nelle”
A rep from JustFab, Member Services, has responded:
“Hello Sara,
It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive customer service experience. We aim to provide the best services for every member!
Best,
Daniel
”